Terra Peak
Germany
Reviews (5)
Never had customer support direct via Zoom Call. This is actually very helpful and you can guide the problem directly in the call and show your screen what the problem is and it gets resolved in minutes. The app overall is great an it has a lot of possibilities.
Support is really helpful and joins the chat every time if the AI doesn't solve the problem. The app itself is really nice to use. Thanks so much for the kind words! We’re really happy to hear that both the app and our support have been helpful. We’re always here whenever you need us.
Great app and helpful support! Had a request where they should make the google fonts GDPR compliant and was done after 2-3 business days and it worked!
Developer reply ·
Hi Terra Peak Admin, Here is Rachel from Socialwidget team. I truly appreciate you leaving feedback for us. You are the reason for us to grow more and bring a better customer experience. Thank you for trusting and using our app. Additionally, I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io Cheers, Rachel Socialwidget by OneCommerce
Support is incredible!! They help you with every problem you conquer in their app. They try their best to solve and mostly it really works! My personal opinion on the app itself, I'm not even sure if it is possible, they should try to explore more modern styles in terms of possibilities like Webflow, Figma or other plattforms. There is no picture gallery only, they call it, image list. And there are not many possibilities for image "animation?", flows or whatever they call it. Like the parallax effect, only works on one specific element they have. But the page builder itself is one of the best i've used so far for shopify. Can't even imagine going without it. The only downside of it, the app loses in speed while you work on it even if you have the integrated "only gempages script active" or something like that, doesn't really work for me. But definitely worth a 5 Star for everything they do!!
