Virtualslay
Spain
Reviews (6)
For some reason cannot pull from my own templates to do an automation... which is incredibly disappointing and makes the whole thing useless.
The team that gives support for this application goes above and beyond to help with any issues you may have.
Serves it's purpose well! The only complaint is that, if it did not have the free plan I probably would not use it. It only has one plan for 20usd which is quite expensive for a shout-out bar. Consider making more plans for the limited use that I give this app and I would add it to part of my budget.
Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!
Developer reply ·
Aww, thanks for the kudos! We're happy if you're happy 😊
The app has been great until very recently, I thought the issue was fixed but now it randomly doesn't full-fill orders and I am having to send our manual links, it's generating a few complaints from customers and I am looking into an alternative.
Developer reply ·
Thank you for sharing this review, and letting us know about the troubles you've encountered with download links not being sent to customers. I'd like to help look into this further, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Rae, Shopify Support