Jill Turnbull Beauty
United States
Reviews (5)
Guys, there is still an issue after your so-called fix. Please look at the email and video I sent you 6 hours ago. - I've been using this app for years and have generally had a good experience. Whenever I've encountered issues in the past, the support team has been quick to respond and resolve them. However, my recent experience has been quite disappointing. I reached out for support early on a Sunday and promptly received a reply requesting more information, which I provided immediately. Since then, I've sent three follow-up emails but haven't received any further response. This lack of communication is frustrating, especially given my positive past experiences with their customer service. I hope they can resolve this issue soon and return to their usual high support standard.
Leah's help today was truly awesome, she went above and beyond and truly understood the vibe I was trying to create for the editorial page. Biggest thank you, Leah
Developer reply ·
Hi there, Jill. Thanks for leaving us a review. I am glad to hear that Leah was not only able to help, but was able to go above and beyond. She is indeed awesome and I am happy to share your kind words with her and our support team. Please let us know if there is something else we can assist you with in the future. 😊 Sweetan | Client Services Shogun Page Builder
Hello, I have just spent 47 minutes on a video call with Julien to help me with onboarding, he helped set up a template and explain in detail how to transfer my existing blogs to Boggle, how to work up the best SEO all on a Sunday morning if I could give them 100 stars I would - I highly recommend this awesome app
Developer reply ·
Hello Jill, Thank you so much for your kind words! Feel free to come back to me if you need more help with your onboarding or if you have some suggestions to improve our tool 🙏
installed the free version & I couldn't get the help or support to setup properly - disappointing - Jerrah added CSS code to help display issue & are denying even though I have an email where he told me that he added the code!
Smart SEO is one of the best apps I have ever used, they respond extremely quickly and there support is above & beyond which is really important to me. They definitely help with any and every question and go in to reset and/or fix what you can't. I highly recommend if you want a awesome SEO app cheers Jill JillTurnbullBeauty.com
