CustomGLD
United States
Reviews (5)
no hyperbole, this is the best team ive dealt with in 3+ years on shopify. They have a wonderful app They will listen and respond respectfully very quickly (within a few hours) They will help with dev/styling related issues, where as some app teams are very strict as to what they will help with. Overall i feel very happy and lucky as to of found this team and app. GREAT 5STAR
owner personally going the extra mile! App has been useful for me, and completing my intended tasks wonderfully.
After having a less-then-perfect start. Alex the ceo reached out to me, and got me on the same page, and cleared any doubt and issues i was facing. I think my original issue was just a misunderstanding. It was very nice to feel valued and that my opinion and voice was heard.
Developer reply ·
It's great to hear that Alex was able to resolve the issue you had and provide you with a positive experience. It's always important for businesses to listen to their customers and address any concerns they may have. Thank you for sharing your feedback! Best regards, The GoodApps Team
just had a nasty experience with a similar app. This was exactly the opposite! Easy to use interface, makes sense, not buggy app. and i had some further questions and David resolved them pronto and very kindly! loving it.
The app is great and useful but what is truly mind blowing is their support service - Last night i had 3 individual bugs that were all separately solved in a total of 5 minutes, with the utmost kindness and care (support member An x2 and Don) ... ok, and then this morning, Im chatting support again with a totally new issue - before i could even finish, Christian anticipated my question, and linked me the proper FAQ ... Again, the app is great if your looking for photo reviews, but what is truly impressive is being able to chat support for your issue, and have the resolution DONE in literally 5 minutes. I dont know if ive seen anything like it.
