AQUA VAULT

Videoselz has been a fantastic addition to our Shopify store. As a shoppable video app, it allows us to turn our product videos into interactive shopping experiences where customers can view and purchase products directly from the video. This makes the entire shopping journey much more engaging and convenient for visitors. The setup process was smooth and straightforward. The interface is clean, intuitive, and integrates perfectly with Shopify. Creating and embedding shoppable videos on product pages and landing pages is very simple, even without technical knowledge. What really stands out is the customer support. The team is amazing, extremely responsive, and always ready to help whenever we need assistance. Their support has been very helpful. Since using Videoselz, we have noticed stronger customer engagement and a more modern shopping experience on our store. It is a great tool for brands that want to showcase products through video while making it easy for customers to purchase instantly. Highly recommended for any Shopify store looking to use shoppable videos to improve engagement and conversions.

If I could rate Interakt below zero, I genuinely would. From day one, their Indian sales team tried to push a $432/year plan on me for an app I never even got to properly use. They held a charge, and because I refused to pay for something I did not use, my shopify website was suspended. Yes - my entire Shopify store, just because of an app subscription I never agreed to continue. I had to escalate this nightmare to Shopify Support, who thankfully stepped in and fixed the mess Interakt created. Fast forward one year later, and unbelievably, I receive an email from Shopify saying I now owe another $432 for Interakt’s “renewal.” A renewal for a service I never used, never renewed, and never wanted in the first place. Absolutely ridiculous. I reached out to Interakt again, hoping this could be sorted out quickly. Instead, I was met with one of the most unprofessional support interactions I’ve ever experienced. Rude, unhelpful, dismissive - the complete opposite of what any paying customer should deal with. The chat was handled by bhavika.patel@haptik.co, and before I could even finish explaining my issue, she closed the chat. Just like that. No help. No resolution. Nothing. At this point, I am convinced: Please do not fall for this company. Their sales tactics are aggressive, their billing practices make no sense, and their support is shockingly unprofessional. There are plenty of apps out there - just avoid this one unless you’re prepared for stress, confusion, and unexpected charges.

I had a wonderful experience using Kite: Discount & Free Gift on my store. The app is simple to work with and does exactly what I needed for running promotions. Their support team was very quick to respond and helped me right away. A special thanks to Ms. Tanu for her guidance and patience, she made the whole process smooth and easy. I truly appreciate the great service and highly recommend this app to other store owners.

I recently installed Schema Plus for SEO & JSON‑LD on my Shopify store, and I couldn’t be happier with the results. The app itself is incredibly effective; it streamlined my structured data setup and resolved complex schema issues that were affecting my brand website’s SEO visibility. What truly sets Schema Plus apart, however, is their support team. I want to give special recognition to Yaprak and Diana, who provided quick, professional, and highly knowledgeable assistance. They went above and beyond to fix my brand website schema issues, ensuring everything was compliant and optimized. Their responsiveness and expertise made the entire process smooth and stress-free. If you’re looking for a reliable schema solution with a support team that genuinely cares about your success, Schema Plus is the way to go. Highly recommended!

Excellent

It was an excellent support provided by Ms. Rona.

I’ve been using the Avada SEO app and I’m really impressed with how powerful yet easy it is to use. The features are well thought out, from meta optimization to schema and performance insights, and everything works smoothly together. It has made managing SEO feel simple and effective. A big thanks to Christian from the support team. He was incredibly helpful, patient, and knowledgeable, and made sure all my questions were answered. It’s rare to find this level of genuine customer care. Overall, Avada SEO is an excellent app backed by an amazing support team. I’m very happy with my experience and highly recommend it.

The customer services really bad. They don't resolve anything. Really disappointed.