Yoni Mack
United States
Reviews (4)
I got a lot of help with this app. I couldn't update my reviews for anything and the nice and helpful people, Rhenant and Jeorge Kenneth V; they helped me so much. Now I see my reviews and I'm so happy. I'm looking forward to working with this app.
Developer reply ·
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I completely see why people leave low ratings on this app. I just set it up and my account was suspended. When I contacted Shopify, they told me to call Google. I call Google, they ask me for a 10 digit number but I only have a 9 digit number and the automated system deleted me. I am so frustrated with both Shopify and Google honestly!
Developer reply ·
Hi there, Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. Although Google would be responsible for lifting the suspension on your account, I'll be reaching out by email to open up the lines of communication and help where I can. - Nate | Shopify
I really love this app. I have gotten more customers because people can chat with me directly and with the automated messages, they can get responses quick. It's so helpful! I highly recommend!
