WOGLO
United States
Reviews (5)
THE BEST customer service I've experienced yet on an app! I had trouble getting reviews of one product across multiple variations to group on each product page - emailed support, and Ed G sent me directions within an hour! THEN the instructions were amazingly great/simple to follow! Took about 2 minutes for me to fix my issue - and I'm not super savvy on the backend flow of things. Highly recommend these guys - thanks Ed!
Love this program! I'm very new to ecommerce and was concerned about the difficulty in understanding this application but the customer service team has made it very easy and are quickly available for questions. Highly recommend!
Developer reply ·
Thank you for sharing your experience! We’re delighted to hear that our support team has made your start in eCommerce smooth and easy. If you need any further assistance, don’t hesitate to reach out at support@bixgrow.com — we're here to help!
Just downloaded the app to deal with some syncing issues on my Shopify store - works great. I had a few questions and they were answered clearly and promptly. Well worth the purchase.
Very easy to upload and dial in. Service team is helpful when needed.
Developer reply ·
Hi WOGLO! Thank you for your review! We're glad to hear that you found the app easy to upload and customize, and that our service team has been helpful when needed. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help!
Always appreciative of the fast responses, Maria is concise and very helpful when needed!
Developer reply ·
Hello there, Thank you for your feedback! We're glad to hear that Maria was able to assist you promptly and effectively. We're always here to help whenever you need it!
