British D'sire
United Kingdom
Reviews (7)
“The Judge.me team is incredibly responsive and helpful, guiding me through every step to ensure I get the most out of the app.”
I have to change my review because Dorina from AutoDS has successfully made me a happy customer by fixing all the issues that I was facing. She become now a direct point of contact. I am really happy with the resolution and I thank Dorina for her prompt support of my solutions and for converting me from an unhappy customer to a happy customer. I will suggest that they should improve the customer chat timing. That will help more customers and less unhappy customers.
Developer reply ·
Hi “British D'sire”! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We will pass the word to Dorina and our customer service team to let them know you enjoy working with them. They are always here to solve any of your problems! Please feel free to contact us again if you need more help 😊 AutoDS Team
We are using Gamball for last one year, the app has a new automation process which is really good to grow customer engagement. It has quite flexible options which give us a broad logical action. We are happy with the customer service they provide and they tend to bring new features and are open to suggestions. I found Gameball after a very well research of different loyalty apps. It is a simple yet powerful tool for any business.
Developer reply ·
That means a lot to us! we are glad this is how you see us and will do all it takes to maintain the same service level and even better over time. Thank you💫
Very nice app, I use this app for customer dashboard. The dashboard has a very good easy UI / UX. And their customer support and the rest of the developer team are very helpful.
Awesome app in the Shopify market....and the contact support team is also very helpful. In the last few days, I was having problems with the app, so the team solved me quickly.
We used shipturtle for 6 months with Enterprise plan and leaving it because their customer service is rubbish, they ask for money all the time, even for a demo, They will not show you how to process orders, how to do integration, they will say pay us our time is valuable. Their system has limitations but they don't check and ask us to make videos and send us. It was a bad experience overall working with stubborn people, We wasted our money and precious time but we had experience and that is what intending to share with you guys to take extra measures using this app. I dont think they deserve 1 start it should be -1.
Developer reply ·
Hi Wajid, as per our policy we give full onboarding demo and training to your team when you install the app and also support you on whatsapp chat so you can get answers to your queries easily within hours instead of replying to emails. In your case, you hire new people and consultants on your team every 2 months and expect us to spend a few hours on call every month training them afresh. This is not possible for us since we have a lean team, and hence cost effective plans. We have actually gone out of our way to do the demo not once, but thrice with you. All our features are extensively documented on our website, and your team can easily go through them to understand. In case something doesn't work specifically, we are always around to help. I believe you would not be using the app for the last 6 months if you were not given complete support till date. There is an expectation mismatch, if you expect someone to spend 1 day training your team each month, its not possible with our standard plans.
Fantastic experience ever had. Really happy to meet WonderWomen and her solution within minutes of our chat. Thanks! System looks very well, will add more comments later on.
