Beagle Boutique Fashion Outlet
United Kingdom
Reviews (3)
Update 3rd May25 Dear lover have stoped sending my orders since the 29th April and I don’t know why. The lack of communication is diabolical. No update on why orders are delayed- nothing and I’ve messaged them several times with no reply from them I’ve had an order with item missing, and they not responding to my communication Nov 24th: Communication is lacking, but they have showed a light improvement, so have amended this review. Even though I have my settings to not order out of stock items, customers have been able to order out of stock items on 2 occasions now.
Developer reply ·
Hi Beagle Boutique Fashion Outlet, We are truly sorry to hear about your recent dissatisfaction with our store experience and customer service. Your satisfaction is very important to us, and we regret that we were unable to meet your expectations this time. Regarding the issue with customers being able to place orders after the product is out of stock, can you provide relevant screenshots so that our technicians can review the issue - please contact us at hello@dear-lover.com with the relevant information and we will be happy to resolve the issue for you. In addition, we sincerely apologize if your interaction with our customer support was not as helpful as you should have. We are actively working to improve our service to provide better assistance and a smoother shopping experience. Your feedback is invaluable and we will use it to ensure better support in the future. Please do not hesitate to contact us - we sincerely appreciate your patience and the opportunity to resolve your issue. Best wishes, The Dear-Lover Dropshipping Customer Care Team
Took 7-days to tell me stock was not available, even though they marked it as fulfilled after 3 days and uploaded tracking number. Additionally the stock for the item, colour and size continued to show 6k available. This is unacceptable and had to apologise to customer. Not fast - very slow. Lost my trust and deleted all products and removed the app.
great, very welcoming and helpful. So far so good....
Developer reply ·
Delighted to hear you find our service welcoming and helpful! Thanks for the positive vibes! - Kevin & Booster SEO Team
