Dear‑Lover Dropshipping
by Dear-Lover Technology Co.,Ltd. · launched
View in Shopify App Store ↗Reviews (61)
I've had a great experience so far. I wish they would wait and only upload tracking when it hits the US. They also don't accept returns. They ship fast and have a lot of varieties.
They have the cutest clothes that work really well for my niches but they will not respond to me. I did get a response to my question twice - at first (that took forever to receive) but they did not explain things well enough. I then sent another inquiry telling them they were unlcear and asking for them to clarify. There was no answer. I then I sent another reply a couple of weeks ago. Again there was absolutely no response. I then Sent another message asking them to clarify again. They did not respond and it has been over two days. Their lack of responsiveness has me extremely concerned foy my customers and my business to work with these people. They may have very cute clothes but I need to actually make sure my customers actually receive them and that they are what they say they are. They are unclear and they do not respond. I am very weary of doing business with these guys.
Dropshipping is so easy! Integrates seamlessly, and is user friendly. Love the huge variety of pieces that fit my shops vibe.
I have spent HOURS trying to troubleshoot why all my dropship items show "sold out" on my site. Not worth the time (which is money) wasted. Cannot get a response from customer service.
Developer reply ·
Hi there, We're sorry for the frustration this caused and truly understand how disruptive this can be for your business. The "sold out" display issue is usually related to Shopify settings rather than the products themselves. The most common causes are: Shipping location not configured correctly, or Inventory sync delay after warehouse/location changes (a Shopify cache issue). Both the cause and step-by-step solutions are available in our FAQ and Help Center, and this issue is typically resolved quickly once settings are corrected or the store cache is cleared via Shopify Support. We apologize if you felt unsupported and would be glad to assist directly if you reach out again. Thank you for sharing your feedback — it helps us improve. Best regards, The Dear-Lover Dropshipping Customer Care Team
I love this drop shipping store. They go above and betond to help you out and very supportive. Their products are great and easy to drop ship into the store. Thank you and looking forward for more updates on your end.
Developer reply ·
Hi CHIC TB, Thank you so much for your kind review and recommendation! It’s always a pleasure to hear that our service is helping your business thrive. We’re honored to be part of your dropshipping journey and will continue to do our best to support your success. Don’t hesitate to reach out if you ever need anything! Warmly, The Dear-Lover Dropshipping Customer Care Team
Dear Love Dropshipping has been an excellent partner for my business. Their product quality is great, prices are competitive, and order processing is smooth and reliable. Shipping is timely, and the tracking updates are clear, which really helps keep customers satisfied. What stands out the most is their customer support, professional, responsive, and always willing to help resolve any issues quickly. They make dropshipping easy and stress-free. Highly recommended for anyone looking for a trustworthy and efficient dropshipping supplier!
Developer reply ·
Hi AA LLC, Thank you so much for your wonderful review and recommendation! We’re delighted to know that Dear-Love Dropshipping made a positive difference for you. Your satisfaction is what keeps us going, and your support truly means everything to us. If there’s anything else we can assist you with, we’re just a message away. Thanks again for being part of the Dear-Lover Dropshipping family—we look forward to continuing this journey with you! Warm regards, The Dear-Lover Dropshipping Customer Care Team
Fantastic service from start to finish. Every order has been handled smoothly with reliable fulfillment and great communication. Big shout-out to Ella, my sales manager at Dear-Lover — she’s always responsive and genuinely supportive. Really appreciate the consistency and the way they take care of their customers!”
Developer reply ·
Hi JAG Universal, Thank you for your kind message! We’re so happy to hear that Ella made a difference in your experience. We’ll definitely share your appreciation with [him/her]—feedback like yours means a lot to our team. Please feel free to reach out anytime—we’re always here to support your business journey. Warmly, The Dear-Lover Dropshipping Customer Care Team
Great COmpany to work with. Fast and reliable shipping and high quality products. I am using for my second store, too
Developer reply ·
Hi Aaria Tees, Thank you so much for your kind words and support! We’re truly happy to hear that our quality product and fast shipping met your expectations and contributed positively to your experience. Your feedback encourages us to keep striving for excellence. If there’s anything more we can do to support your dropshipping journey, feel free to reach out anytime. We’re so glad to have you as part of the Dear-Lover Dropshipping family! Warmly, The Dear-Lover Dropshipping Customer Care Team
Absolutely love doing business with DL!! Amazing customer service as well.
Developer reply ·
Hi Trendy Chic Swag, Yay—we love hearing this! Crystal will be so happy to hear your shout-out. It’s always a win for us when customers feel seen and supported. Let us know if there’s ever anything more we can do—we’re just a click away! Cheers, The Dear-Lover Dropshipping Customer Care Team
Absolutely essential for any clothing Shopify store! It's completely FREE! I'm amazed by the huge selection of trendy clothing available at unbeatable, competitive prices. Setting it up was incredibly simple, and managing orders is seamless. It truly takes the hassle out of sourcing and fulfillment, letting me focus on growing my store. Highly recommend for anyone looking for a reliable, cost-effective, and effortless dropshipping solution! 9:02 PM Message <
Developer reply ·
Hi Ms Vs Hot Items, Thank you so much for the glowing review! We’re thrilled to hear that Dear-Lover Dropshipping has been a game-changer for your Shopify store. It’s wonderful to know you’re enjoying our wide selection, competitive pricing, and seamless setup. Helping you save time and focus on growing your business is exactly what we aim for. We truly appreciate your recommendation and look forward to continuing to support your success! Warmly, The Dear-Lover Dropshipping Customer Care Team
Would love a dropshipping app as well
Developer reply ·
Hi Twine, We truly appreciate your positive feedback. We’re pleased to know that Dear-Lover Dropshipping has been beneficial to your business. Our mission is to provide reliable, user-friendly services that support your long-term success. If you have any insights, suggestions, or further needs, we’d be happy to hear them. Thank you for trusting us as your partner—we look forward to continuing our collaboration. Best regards, Dear-Lover Dropshipping Customer Service Team
I love the styles and the ability to text someone when I need help. The quality of everything I’ve ordered has also been top of the line.
Developer reply ·
Hi Better On Me Boutique, Thank you so much for your kind words and recommendation! We’re thrilled to hear that our products met your expectations. Your support means the world to us and encourages our team to keep delivering the best. If you ever need assistance or have more feedback, we're always here for you. Warmly, The Dear-Lover Dropshipping Customer Care Team
Update 3rd May25 Dear lover have stoped sending my orders since the 29th April and I don’t know why. The lack of communication is diabolical. No update on why orders are delayed- nothing and I’ve messaged them several times with no reply from them I’ve had an order with item missing, and they not responding to my communication Nov 24th: Communication is lacking, but they have showed a light improvement, so have amended this review. Even though I have my settings to not order out of stock items, customers have been able to order out of stock items on 2 occasions now.
Developer reply ·
Hi Beagle Boutique Fashion Outlet, We are truly sorry to hear about your recent dissatisfaction with our store experience and customer service. Your satisfaction is very important to us, and we regret that we were unable to meet your expectations this time. Regarding the issue with customers being able to place orders after the product is out of stock, can you provide relevant screenshots so that our technicians can review the issue - please contact us at hello@dear-lover.com with the relevant information and we will be happy to resolve the issue for you. In addition, we sincerely apologize if your interaction with our customer support was not as helpful as you should have. We are actively working to improve our service to provide better assistance and a smoother shopping experience. Your feedback is invaluable and we will use it to ensure better support in the future. Please do not hesitate to contact us - we sincerely appreciate your patience and the opportunity to resolve your issue. Best wishes, The Dear-Lover Dropshipping Customer Care Team
The Dear Lover platform provides high-quality goods for my store, and I believe we will be stable partners.
Developer reply ·
Hi LOVESOFT, Thank you so much for your kind words! It’s always rewarding to hear that our platform is making a difference for you. Your feedback drives our continuous improvement, and we’re committed to providing the best possible service. Please don’t hesitate to reach out if there’s anything more we can do—we’re excited to keep supporting your business. Sincerely, The Dear-Lover Customer Care Team
I need assistance and the methods that I have found so far are not working. I have issues with the warehouse address and can't find the info that I need anywhere. I have contacted Dear Lover from the website but they continually ask for the sku of the product ordered. I need YOUR WAREHOUSE ADDRESS so that my orders can start fulfilling!
Developer reply ·
Dear ModestAndDevoted, We sincerely apologize for any difficulty you've experienced in obtaining the warehouse address and for any frustration this may have caused. We truly appreciate your patience and your business. Following your inquiry, Olivia promptly sent you the warehouse address via message. Additionally, you can always find the address under Frequently Asked Questions on our website. However, we understand that the information may not have been prominent enough, making it difficult for you to locate it quickly. We are actively working on improving our notifications and accessibility to enhance your dropshipping experience. For direct assistance, you can also reach out to your account manager using the email listed under the "Contact Us" section of our website. Your feedback is invaluable to us, and we are committed to making this process as seamless as possible. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to resolving this for you. Best regards, Dear-Lover Dropshipping Customer Service Team
I’m new to the dropshipping process, but Crystal has made it easy to get things started. I look forward to being able to offer my boutique customers a wider variety of items.
Developer reply ·
Hi Green Eyed Girl Boutique, We’re thrilled to hear that you had a wonderful experience with Crystal 💖! Our team works hard to provide exceptional support, and your kind words inspire us to keep going. If there’s ever anything you need, we’re just a message away. Thank you for being a valued part of the Dear-Lover Dropshipping family! Best, The Dear-Lover Dropshipping Customer Care Team
I am hoping it will be a great addition to my online store. I do graphic tees and feature new ones each week! I wanted to add boutique clothing and this dropshipping will help me do that! The shipping is high though- idk why - Maybe someone could explain that to me.
Developer reply ·
Hi Simple, Yet Stunning Gifts + Appare, Thank you so much for your kind words! 💖 We’re thrilled to hear that you love our product quality and fast shipping! We completely understand that shipping costs are an important factor, and we always strive to offer the best balance between speed, reliability, and affordability. Our shipping fees reflect the use of trusted carriers, fast processing times, and secure handling to ensure your orders arrive safely and on time. While we are continuously working to optimize costs, we prioritize delivering a smooth and efficient experience for you and your customers. We truly appreciate your support and feedback! If you have any questions or need assistance, feel free to reach out—we’re always happy to help. 🚀✨ Best, The Dear-Lover Dropshipping Customer Care Team
The dropshipping by dear lover is perfect. The service it was with 5 stars and I know and work this company since 20 years now.
Developer reply ·
Hi ADDICTION TO FASHION, Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you had a great experience with us. Your support means everything, and we look forward to serving you again soon! 💖 Best, The Dear-Lover Dropshipping Customer Care Team
Great company, lovely quality products and fast shipping! Sophia is really helpful. Would recommend!
Developer reply ·
Hi Bella Rose Boutique, We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that Sophia provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day! Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊 Best wishes, The Dear-Lover Dropshipping Customer Care Team
Extremely slow shipping, low quality products, stolen images and more!
Developer reply ·
Hi Wranglin' Daisies, We sincerely apologize for the issues you've encountered with both the product quality and shipping delays. We understand how frustrating this must be, and we truly appreciate your patience. Regarding the shipping issue, we know how important it is for your order to arrive on time, and we regret any delays caused. We are actively working with our logistics partners to improve delivery times and ensure better tracking updates for our customers. Please share your order details with us at hello@dear-lover.com, and we’ll do our best to provide an update and assist you in resolving this matter. As for the product quality, we’re truly sorry that it did not meet your expectations. We take quality control seriously, and your feedback helps us improve. Please reach out to us, and we will be happy to arrange a resolution, whether it’s a replacement, refund, or any other suitable solution. Your satisfaction is our top priority, and we appreciate the opportunity to make things right. Please don’t hesitate to contact us—we’re here to help! Best, The Dear-Lover Dropshipping Customer Care Team
My number one partner. Dear-Lover Dropshipping is the best. Integration works perfectly and easily. Sync and updates are prompt and accurate. The staff works hard to facilitate transactions and shipping is fast. My customers also respond more positively to Dear-Lover products than other offerings in my store. I look forward to working more with Dear-Lover Dropshipping. Ella is my contact and she always helps to inform me of issues that need attention. What an inredible asset sheis to Dear lover and my company.
Developer reply ·
Hi Chaelisa's New Jammies, We’re so grateful for your kind words! 💖 It’s fantastic to hear that you love our product quality, fast shipping, and the outstanding service from Ella. We’ll make sure to share your feedback with them—it’ll make their day! Providing you with top-notch products, quick delivery, and exceptional support is our mission, and we’re thrilled we could meet your expectations. Thank you for trusting us, and we’re always here if you need anything! 🚀✨ Best wishes, The Dear-Lover Dropshipping Customer Care Team
The drop-shipping has completely streamlined my business! Excellent customer service by Crystal! High quality products and orders are filled fast. Highly recommend!
Developer reply ·
Hi LilyLane Boutique, We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that Crystal provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day! Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊 Best wishes, The Dear-Lover Dropshipping Customer Care Team
Developer reply ·
Hi My Mariah's Boutique, We’re thrilled to know you’re enjoying your experience with Dear-Lover Dropshipping! It’s always our goal to provide quality service and support, and your feedback truly encourages us. Thanks for choosing us — we’re here whenever you need assistance. Warm regards, The Dear-Lover Support Team
I have found that this drop shipper stands out by offering unique and high-quality products. The customer support is truly amazing. Crystal's decisive information was instrumental in helping me resolve an issue in my shop.
Developer reply ·
Hi R3C Boutique, Thank you so much for sharing your feedback with us! 💖 We’re thrilled to hear that you love our products and that Crystal made your experience a great one. They’ll be delighted to know they had such a positive impact! Your support means everything to us, and we’re committed to continuing to provide you with the best products and services. If there’s ever anything you need, please don’t hesitate to reach out—we’re always here for you! 😊 Warm regards, The Dear-Lover Dropshipping Customer Care Team
The communication with customer support has been excellent. They are fast to respond and the site offers a nice variety.
Developer reply ·
Hi Shop Lilac and Rose, Thank you for highlighting our responsive support and diverse product range! We’re thrilled you’re enjoying both – our team works hard to deliver exceptional service and fresh finds. 🌟 Your support means everything! We can’t wait to help you discover more treasures soon. Warmly, The Dear-Lover Dropshipping Team
So far has been a great experience. The app works well, items imported as they should.
Developer reply ·
Hi Probably Preppy, Thank you for sharing your experience! We’re glad to hear the app has been working smoothly and your imports are going as expected. If you ever need assistance or have suggestions, we’re always here to help. Wishing you continued success with your store! Best regards, The Dear-Lover Dropshipping Customer Care Team
Very easy to setup and fast shipping.
Developer reply ·
Hi Javelinas on Holland, Thank you for taking the time to share your experience with us! We’re thrilled to know you’re enjoying our platform. If you ever have ideas, suggestions, or just want to share a win, we’d love to hear from you. Your feedback keeps us moving forward. All the best, The Dear-Lover Support Team
App is easy to use and our service rep Olivia is very responsive. It has helped our online store be more lucrative. Thank you Dear-Lover!!
Developer reply ·
Hi Honey Athletica, Thank you so much for your wonderful feedback! We’re so glad to hear that Olivia was able to assist you so effectively. She truly goes above and beyond to provide great service, and we’re thrilled to hear that she made such a positive impact on your experience. We’ll be sure to pass along your appreciation to her. If you ever need anything else, don’t hesitate to reach out. We’re always here for you! Best wishes, The Dear-Lover Dropshipping Customer Care Team
I love this company. They will text and email you. The response is very fast. The quality of the clothes is very nice. I did my soft launch of my business today and my customers loved the clothes. Thanks so much.
Developer reply ·
Hey Sarah’s Treasures & Evolve with Sarah, We’re so happy to hear your great feedback—thank you for the love and recommendation! 😊 It’s always our goal to make your dropshipping journey smoother and more successful. Don’t hesitate to reach out if you need anything—let’s keep growing together! Cheers, Your Dear-Lover Dropshipping Team
Absolutely NO Customer Service. They will not answer message about problems with the app. Maybe a review will help resolve my problems. The app has great clothes and i would like to keep it. However, functionality in the store looks horrible. It has product description listings that even if you change it, it does not save for your store. BIGGEST eye sore is the Size Charts that are included in the product descriptions. They look horrible from mobile to desktop. You can resize them but it is either way to big on desktop or makes your mobile version go all over your page. I have installed a size chart builder, but since all the chart for each product are completely different, it is too difficult to go through each product and make a completely different chart. I have messaged about this twice. I finally received an answer from Sophia saying, Thank you for your feedback, we are constantly upgrading the app to improve the customer experience! No Help at All. I would really like to use the app in my store but can't seem to resolve the size chart or product description issues. Descriptions are after the size chart and have to be manually edited one by one, very time consuming cause you can't edit the template before you push it to your store.
Developer reply ·
Hi True Colour Beauty, Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. We’re very sorry to hear about the frustration you’ve encountered with the size chart display and product description settings. We understand how important it is for your store to look professional on both desktop and mobile, and we completely agree that this should be easier to manage. Our team is actively working on optimizing the product import templates, including improving how size charts are displayed and allowing for more flexible editing before syncing to your store. While we currently don’t support pre-editing templates in bulk, we’re working on updates to address exactly this type of concern. We're also truly sorry that you didn’t receive timely assistance. Your experience doesn’t reflect the level of support we aim to provide. We will follow up with our support team to ensure your messages receive prompt and meaningful responses moving forward. We’d love the opportunity to keep you as a valued user. If you're open to it, we’d be happy to arrange a one-on-one session to walk you through some possible workarounds while we continue to improve the app. Thanks again for your feedback — it helps us get better. Best regards, Dear-Lover Dropshipping Support Team
Väldigt bra och hjälpsamma, har inte börjat skicka men det blir nog bra )
We just launched a store with Dear Lover and they've been great at communicating. The drop shipping app is intuitive and easy to use. The products all have really good quality. Would recommend to anybody!
Developer reply ·
Hi Ellie Jane Clothing, We’re delighted to hear that you’re enjoying your experience with Dear-Lover Dropshipping. Your satisfaction is our top priority, and we’re always looking for ways to improve. As you continue to use our services, we’d love to hear your feedback and suggestions. Your input helps us make Dear-Lover Dropshipping even better for all our customers. Thank you for choosing Dear-Lover Dropshipping, and we look forward to serving you in the future! Best regards, The Dear-Lover Dropshipping Customer Care Team
Quality has been really good. My rep is Crystal and highly recommend choosing her. She is very helpful! App is easy to use.
Developer reply ·
Hi Bougie by the Beach, Thank you so much for your wonderful feedback! We’re so glad to hear that Crystal was able to assist you so effectively. She truly goes above and beyond to provide outstanding service, and it’s great to know she made such a positive impact on your experience. We’ll be sure to pass along your kind words to Crystal—it will mean a lot! If there’s anything else you need, please don’t hesitate to reach out. We're always here to support you. Best wishes, The Dear-Lover Dropshipping Customer Care Team
So far so good.
Developer reply ·
Hi Addicted2Stuff, We’re so happy to hear you’re having a great experience with Dear-Lover Dropshipping! Your support means a lot to us, and we’d love to hear more from you as you continue using our platform. Thanks for being with us—we’re always here to help you succeed. Kind regards, The Dear-Lover Dropshipping Support Team
They were very responsive and professional. Very fast with shipping options! Will order from them again!
Developer reply ·
Hi The Preppy Piece, Thanks a million for your kind note! 🎉 Thrilled you loved our service and quick delivery. We’re here because of supporters like you! See you next order? We’re always ready to help! Warmly, Dear-Lover Dropshipping Team
Thank you Dear-Lover and shout out to Crystal. I have purchased items wholesale for my boutique and with her assistance I have also opened my online Shopify Boutique. Dear-Lover has streamlined the process and I'm such a fan of my control with inventory on the website. This creates a win-win shopping experience for my customers. They can select something to purchase in the boutique or order something from my online boutique with a greater selection. Thank you, Crystal and Dear-Lover!!
Developer reply ·
Hi Opulent Vibe Boutique, Thank you so much for your thoughtful feedback and shoutout to Crystal! We're thrilled to hear that Dear-Lover has helped streamline your boutique operations—both in-store and online. It’s wonderful to know that the flexibility with inventory is creating a win-win experience for both you and your customers. We’re honored to be part of your journey and are here to support you every step of the way. Thank you for being a valued part of the Dear-Lover family! Warm regards, The Dear-Lover Dropshipping Customer Care Team
Developer reply ·
Hi Mermaid Club, We’re truly grateful for your positive feedback! Knowing that our platform supports your business means the world to us. We’re here to help you grow, so feel free to reach out anytime. Thanks again for being part of Dear-Lover Dropshipping! Warm regards, The Dear-Lover Customer Care Team
I am still learning how to navigate this dropshipping and Dear Lover sent me some useful information with an issue I was having. I have done a test order and the item I received was good quality. The orders that I have done with them seem to get shipped quickly. Still takes time to get to the US but, is starting to work out using them as a dropshipper. They are very responsive on WhatsApp so that is helpful. I will keep using them just for their response time and being helpful.
Developer reply ·
Hi Trendy Stylz, We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that The Dear-Lover Dropshipping Customer Care Team provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day! Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊 Best wishes, The Dear-Lover Dropshipping Customer Care Team
We added Dear-Lover Dropping to our boutique about a month ago. The app is easy to setup & use. The products they offer seem like a great add to offer more economical price point for customers (to compete). Since adding we have had a few orders. The shipping doesn't seem too bad, they do process pretty quick and after ship you can track (7-10 days total). So far no issues with products that customers have purchased.
Developer reply ·
Hi Arnone Boutique, We’re so grateful for your kind words! 💖 It’s wonderful to hear that you’re enjoying our products and that The Dear-Lover Dropshipping Customer Care Team provided you with excellent service. We’ll make sure to share your feedback with them—it’ll mean so much! Your support inspires us to keep improving, and we’re here to provide you with the best experience possible. If you ever need anything, don’t hesitate to reach out. We’re always happy to help! 😊 Best wishes, The Dear-Lover Dropshipping Customer Care Team
I have worked with many vendors and had many hiccups but this company is very fast with shipping,and user friendly app, and very top notch items. I highly recommend Dear Lover for dropshipping!! And I will say they have wonder customer service. If you should get a representative named Jenny she is wonderful and helpful. Patricia Avalos Just Jen Boutique
Developer reply ·
Hi JUST-JEN BOUTIQUE, Thank you so much for your fantastic review and recommendation! We’re thrilled to hear that you find our shipping fast, the app user-friendly, and our products top-notch. Jenny will be delighted to hear your kind words—she truly appreciates your recognition. Your support means the world to us, and we’re honored to be part of your dropshipping journey with Just Jen Boutique. If you ever need anything, don’t hesitate to reach out. We’re always here to help! Best regards, The Dear-Lover Dropshipping Team
Credit card information compromised and charged. It appears it may have been a diversion to a fake site that compromised credit card information through the appearance of paypal. Be mindful when proceeding. I was unable to get anyone to answer on the identified WhatsAPP contacts and had difficulty with the responses that I received through the chat, the company was not helpful and did not seemed concerned about the situation or the risk to other customers - indicating that it wasnt them.
Developer reply ·
Dear The Fern and Oak, Thank you for taking the time to share your feedback. We take this matter very seriously and sincerely apologize for the distressing experience you encountered. Regarding the payment security issue you mentioned, safeguarding customer information is our top priority. Our payment system uses SSL encryption technology and is directly integrated with official payment channels (such as PayPal). We do not redirect users to third-party pages. To protect your interests, we recommend: 1. Contact your bank immediately to freeze your card and trace any unauthorized transactions; 2. Verify the domain name of the payment page through your browser history to confirm it matches https://ds.dear-lover.com/; 3. Forward screenshots of any suspicious pages to our security team at hello@dear-lover.com for a thorough investigation. We deeply apologize for the delays in communication with our support team. You may reach us via email at dropshipping@dear-lover.com. We are reinforcing customer service training and response efficiency to prevent such issues in the future. We understand your concerns and have initiated an internal review. Should the investigation reveal any connection to our systems, we will promptly notify affected customers and take full responsibility. Thank you for raising this issue—your feedback is vital to improving our services. Sincerely, The Dear-Lover Dropshipping Customer Care Team
Excellent Dropshipping Experience with Dear Lover! I recently had the pleasure of working with Dear Lover for dropshipping services, and I must express my utmost satisfaction with the experience. Their service has proven to be excellent in various aspects, making them a reliable partner for dropshipping needs. Dear Lover consistently delivered an outstanding level of service throughout the entire process.
Developer reply ·
Hi Vogue To Vintage Boutique, LLC, Thanks a lot for your positive review! Knowing that our platform is helping your business grow truly motivates us to keep improving. We’re so glad to have you with us, and we look forward to supporting your continued success. All the best, Dear-Lover Dropshipping Support Team
So far so, good. The site is easy to navigate and I like that I can add items in bulk. This makes it easy to edit and upload lots of items quickly into my store. They have lots of trendy products to sell.Crystal is very responsive and knowledgeable and has been a great help.
I love working with this company. The quality is amazing and customer service is great. Shipping is a little slow but all in all, this is a great company to buy from.
Developer reply ·
Hi Sincerely Sadie, Thank you so much for your wonderful feedback! We're delighted to hear that you love working with us and appreciate the quality of our products and customer service. We understand that shipping speed is important, and we're continuously working to improve delivery times for a better experience. Thanks again for your support and trust — we look forward to continuing to serve you! Best regards, The Dear-Lover Dropshipping Team
Crystal does an amazing job with customer service and handling orders.
Developer reply ·
Hi So Chic Boutique, Thank you for your kind words! We’re so pleased to hear that Crystal was able to assist you and leave a great impression. Your feedback truly encourages us to continue providing top-notch support. We’ll make sure to share your appreciation with her. If you ever need anything else, we’re just a message away! Warm regards, The Dear-Lover Dropshipping Customer Care Team
Dear-Lover Dropshipping layout and functions of the application are clear and simple, making it very convenient to manage the store! Efficient shipment and excellent customer service, highly recommended!
Developer reply ·
Hi Stylla, Thank you so much for your kind words! We're thrilled to hear that you find the Dear-Lover Dropshipping app easy to use and convenient for managing your store. It’s great to know our efficient shipping and customer service are meeting your expectations. Your recommendation means a lot to us, and we’re always here to support your business success! Warmly, The Dear-Lover Dropshipping Customer Care Team
Dear-Lover Dropshipping has truly revolutionized the world of fashion for both style aficionados and aspiring business owners! As an individual deeply invested in staying abreast of the newest trends in women's apparel, finding this app has been an absolute joy. Having experimented with numerous dropshipping apps, I've encountered various challenges, such as incorrect products being shipped to customers and frustrating delays. However, Dear-Lover stands out with its reliability and efficiency. Moreover, their customer service is exemplary, always ready to assist with any queries or issues. The shipping and fulfillment times are remarkably quick, adding to the overall excellent experience. Dear-Lover Dropshipping isn't just an app; it's a dependable partner in the world of fashion retail.
Developer reply ·
Hi BioBodyBoost, Thank you so much for your wonderful and detailed feedback! We’re delighted to hear that Dear-Lover Dropshipping has become a reliable and efficient partner in your fashion journey. It means a lot to know that our customer service, shipping speed, and overall experience have stood out to you amidst other apps. We strive to make dropshipping as smooth and trustworthy as possible for style enthusiasts and business owners alike. Your kind words inspire us to keep improving and supporting your success. If there’s ever anything you need, please don’t hesitate to reach out. Best regards, The Dear-Lover Dropshipping Team
We have had consistently positive experiences with the app. While there may be some functionality improvements that could enhance the daily order management experience, the outstanding and service-oriented customer support team more than makes up for any minor deficiencies. We are confident that the app will continue to evolve and improve, and we recommend it with confidence.
It's nice to be completely confident in the workmanship and quality of these products! We are so blessed to have Dear Lover! Their customer service is great!!
Developer reply ·
Hi Boho Butterfly LLC, Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of our products and the support you've received from our team. Your confidence means the world to us! We feel equally lucky to have amazing customers like you. 💖 If there's ever anything you need, we're always here to help! Warm regards, Dear-Lover Dropshipping Customer Service Team
FYI: I have installed this app but haven't used it yet. I recently received an email from the app, and I am sharing the content of that email for everyone to see. I strongly believe that reviews should be honest and not influenced by monetary incentives. As a Shopify merchant, it is crucial for me to rely on reviews to make informed decisions about which apps to download and do business with. In my opinion, it is unethical for this company to solicit positive reviews from users who haven't even tried their app and to entice them with a $10 coupon. However, ultimately, it's up to you to judge whether this app is suitable for your shop. Personally, I have decided not to engage with this app. Here is the copied and pasted email I received from this company: Hello, This is Jenny from Dear-Lover. Thanks for installing our "Dear‑Lover Dropshipping" APP on your store. Could you please do a favor to leave a positive review? Through this link : https://apps.shopify.com/dear-lover-dropshipping-1 . After you do it, you can screenshot the review and send us, it needs to show out "Your Reviews" in it, then we will send you a $10 off coupon for thanking. Would be appreciated for your kind help. Waiting for your reply. Best Regards, Jenny. Sales Manager of Quanzhou Shiying Clothes Co., Ltd Address: No.98 Citong Road,Quanxiu Street,Fengze,Quanzhou City,Fujian Province,P.R.China Postal code: 362000 Whatsapp/Phone: +86 18005958906 E-mail: marketing5@dear-lover.com E-mail: keith@dear-lover.com Website: www.dear-lover.com
Developer reply ·
Thanks for your comment, and I'm sorry if our action made you feel uncomfortable in any way, but you may have misunderstood. First of all, leaving a review is not mandatory. Secondly, as a new APP, reviews will help it grow. Coupons are just to thank those customers who have placed orders and are willing to leave reviews. Coupons can only be used when placing an order. Everything is real, not fake. Finally, because you have registered on the website, you are in the customer list, as a potential customer, we have also sent you an email, but we never force you to do it or place order with us, all up to you.
Jenny is easy to work with. Products are good quality.
Developer reply ·
Hi Lala’s Closet, Thank you so much for your kind words! We're thrilled to hear that Jenny provided such a great experience and that you’re loving our products. Our team is always dedicated to offering the best support possible, and it means a lot to know we’ve made a positive impact. We'll be sure to pass your appreciation along to Jenny! Thanks again for choosing Dear-Lover Dropshipping — we're always here if you need anything. All the best, Dear-Lover Dropshipping Customer Support Team
I researched several companies for my drop shipping business, I contacted Dear-lover & was connected to Crystal who has been awesome From the first moment I had contact with her. She has been a great source of information and has always get back to me in a timely manner. I ordered samples of Some of the products that I was interested in selling, and I am extremely happy with the quality of the products. Thank You Crystal for all your help & professionalism
Developer reply ·
Hi Lambur, Thank you so much for sharing your experience! We’re thrilled to hear that Crystal has been such a helpful and professional support from the very beginning. It’s wonderful to know that you’re happy with the quality of the samples you received. Your satisfaction is our top priority! We’ll be sure to pass along your kind words to Crystal. Thanks again for choosing Dear-Lover Dropshipping — we look forward to supporting your business every step of the way. Best regards, The Dear-Lover Dropshipping Team
I’ve had great success with Dear-Lover.
Developer reply ·
Hi TiffanyAtoya, Thank you so much for your kind review and recommendation! It’s always a pleasure to hear that our products are helping your business thrive. We’re honored to be part of your dropshipping journey and will continue to do our best to support your success. Don’t hesitate to reach out if you ever need anything! Warmly, The Dear-Lover Dropshipping Customer Care Team
Crystal is amazing, we have been working together for 3 years now and they continue to assist us with all our issues. They make everything quite easy to manage
Developer reply ·
Hi Briarthorn, We’re delighted to hear your experience with Crystal was a great one! While she did an amazing job, we’re all working together behind the scenes to make your journey smooth and successful. Thank you for taking the time to share your experience—we truly appreciate it! Sincerely, The Dear-Lover Dropshipping Customer Care Team
Recently started using Dear Lover and I love it. Olivia is so kind and very helpful in all areas. Highly recommend this service to everyone
I have been using Dear-Lover dropshipping supplier for over a year and I am very satisfied with their service. They offer a wide range of products that are high quality and trendy. Their customer service is responsive and helpful, and they always solve any issues quickly and efficiently. Their delivery is fast and reliable, and they provide tracking information for every order. I highly recommend Dear-Lover to anyone who is looking for a trustworthy and professional dropshipping supplier. Thank you Kristal !
The Dear Love app allows it to be more accessible when using it on the phones in browsing products. If you have any questions, their customer service is quick to respond within 24 hours. Highly recommend it especially if you wholesaler or even just a constant buyer.
Developer reply ·
Hi Dirty Company Clothing, Thank you so much for your kind feedback! We’re glad to hear that you find the Dear-Lover app easy to use on your phone and that our customer service team is responsive. We appreciate your recommendation and are happy to support both wholesalers and regular buyers like you. If you ever have any questions or need assistance, please don’t hesitate to reach out! Best regards, The Dear-Lover Dropshipping Team
I recently started using this clothing dropshipping app and I am extremely impressed. The user-friendly interface makes it easy to navigate and manage my orders. The app offers a wide range of clothing options, allowing me to provide my customers with a diverse selection. One of the best features is the seamless integration with online stores, making it effortless to sync products and inventory. The customer support team is exceptional, always available to assist me with any questions or concerns. Furthermore, the competitive pricing and reliable shipping options ensure that my business runs smoothly and efficiently. I highly recommend trying out this app as it simplifies operations, expands product offerings, and enhances customer satisfaction. Overall, it's a game-changer for my clothing business." Hope this helps!
Developer reply ·
Hi My Store, Thank you for your amazing feedback! 💖 We’re overjoyed to hear that you’re happy with our product quality, fast shipping, and the excellent service provided by The Dear-Lover Dropshipping Customer Care Team. They’ll be so happy to know they made your experience smooth and stress-free! Your satisfaction is our top priority, and we’re committed to delivering the best products, speedy service, and outstanding support. If there’s ever anything we can do to make your experience even better, just let us know! �✨ Warmly, The Dear-Lover Dropshipping Customer Care Team
