Noelou
Belgium
Reviews (5)
Changed from Judge.me to LOOX because the poor customer service from Judge.me. Glad I made the switch, this is so mutch better!
Awesome and easy to use app, just what I needed for my store. Small problem with the text on the front-end, contacted Customer Support and within minutes problem solved! Thx
First tried Yotpo, the app did not work in my theme, after a week still no solution for support. No problem, changed to Judge.me and right out the box this works perfect, will upgrade to the paid plan.
Just installed the app, but there was an error in my Shopify store: "Connection refused by Shopify". So I contacted support and they have no clue or understand wat the problem was... So, not for me.
Developer reply ·
Hi Noelou, Thank you for your feedback, and I’m truly sorry to hear about the trouble you encountered after installing our app. We completely understand how frustrating it can be to run into an unexpected issue—especially when you're just getting started. That’s not the experience we aim to deliver, and we’d really appreciate the chance to take another look with a more senior technical specialist. Our team has reached out several times via the email associated with your store, but it seems the messages may have been missed. If you're open to it, we’d really appreciate the opportunity to look into the issue further and work toward a solution that gets everything running smoothly. Please feel free to reply to this message whenever it’s convenient—we’re here to help. We sincerely hope to have the opportunity to make this right. Best regards, LitExtension Support Team.
This app is amazing and working perfect. But the customer support with "Helen" was spot on. Thx again Helen!
