Regal Wigs
United States
Reviews (4)
Very easy to use, but I wish it had the option to warn the user when they try to copy
Mobile layout is shifted off screen, custom color scheme is incorrect on some tabs, very little customizability, for example disabling the Good Morning! message or the clock. It's an account page, it doesn't need a clock. I don't know how this has such good reviews.
Developer reply ·
Thank you so much for your feedback, actually Flits support team can help you to set up color schema and related things as per your brand color. We are providing a preview option as well in the admin. Regarding the clock option: It feels personalized for customers, but we can remove that as well if you don't want to display it. Please contact support@getflits.com, and we tried to connect with you over the mail many times, but you didn't reply.
This app texts customers even when automations are turned off. It has been a recurring problem and nothing has been fixed. The only solution is to uninstall it. There are way better text marketing apps available with cheaper prices per text, don't jeopardize your customer relationships by using this. Hi, We’re extremely sorry to hear about your negative experience with the app. We had emailed you regarding this issue, but did not receive a response. This is not the experience we want any of our customers to have with our app, and we would love another chance to resolve this matter. If you have any questions, please email laura@superchargedsms.com. We would be happy to help! Best, SMS Text Messaging & Marketing Team
I selected one customer to send an invoice to them and it sent invoices to every customer I've ever had even though the UI showed one customer selected. I am in the process of dealing with over a hundred customers that think I am charging them for orders they didn't make.
Developer reply ·
Hey there! What you’re describing should never happen, and I'm sorry that it did. We’ve since rebuilt the app with a much more reliable system for sending invoices, along with stronger safeguards to prevent issues like this. The version you used was from before we took over from the previous owners and it wasn’t being properly maintained at the time. We now have a dedicated engineering team and much tighter controls in place. If you’re open to it, I’d really like the chance to help directly and make sure everything works safely and as expected. — Sandesh / CEO
