Raza Gems LLc
United Arab Emirates
Reviews (2)
They ask for reviews about customer support before getting results. I'm extremely disappointed with this app. Despite their claims that AI ads would generate sales, my experience has been entirely negative. I first tried the 7-day trial twice and saw no results. After two months, I decided to give it another shot and purchased their monthly paid package. They insisted that I needed to give the ads more time, but even after 7 days, there were still no results. They reviewed my funnel and ads, suggesting improvements to my website, but none of this made a difference. With their AI ads, I saw absolutely no benefit. This app has been a waste of both time and money.
Developer reply ·
Hi Raza Gems LLc, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Our support team requests a review regarding your experience with customer support so far during your first interaction. You can always update your review to reflect your experience. Regarding not getting results, please note that launching ads does not automatically mean you'll get sales. This is why our team goes through your website and funnel to make sure you have the best setup. On the other hand, your website sells high ticket items that start at 800 USD. For any store owner with similar products, regardless of what marketing channel you use (ads, influencer marketing, etc) results will not happen overnight and your cost per acquisition (CPA) will naturally be higher than other advertisers. We recommend you re-evaluate your marketing strategy to fit your target audience. For example, some stores selling high ticket items remove the price from the page and run lead generation ads, in order to combat the high CPA problem and close more sales. We'll be more than happy to discuss with you a custom marketing strategy via a one-on-one call. Let me know if that works for you. Best, Maria Chanaoui Marketing & Communication Manager
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Developer reply ·
First of all, I'd like to apologize for any inconvenience you may have experienced while using our form builder app. We value our merchants' satisfaction and strive to provide the best possible service. Unfortunately, our team was on holiday last week, which resulted in a delay in providing you with the quick and high-quality support you deserve. Could you please share your specific requirements with us so that we can assist you more effectively? Once again, I apologize for any inconvenience this may have caused.
