Wallis Johns
Canada
Reviews (5)
Clara's support was very helpful.. thank you!
Very happy with this app! I needed some technical support to sort out a glitch and Hassan responded right away to my (in app) chat request and had it all sorted in no time. Super helpful, efficient and kind. Thank you!!
Developer reply ·
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Highly recommend this app, it's seamless and works (and looks) great. But, it's the support that really stands out. I received a pro-active email from them when they spotted that I needed to verify an email address, which I really appreciated and am not certain I'd have otherwise caught. The support I then received was super fast and efficient (and kind and patient), Victor walked me through the process and then the follow up support I received from Han, Claudio, Hakima, Brian and Carlos was also fast and efficient.... thank you all!
This app works great and the support they offer is amazing. There was a glitch on my end when I first installed it and within minutes of contacting support Pearl was in touch with me and provided fantastic, detailed (and fast!) help and support, my glitch was sorted and I was up and running in minutes. I'd absolutely recommend this app. Thank you, Pearl!
I join the chorus of people singing the praises of Cara, ByteStand and the ByteStand team. The app itself is seamless, intuitive and effective, it does exactly what it's supposed to do and does it very well. As for the support, I cannot say enough about Cara and the incredible (lightning fast, kind, thoughtful, easy to understand) support she provides, it is truly next-level and she goes absolutely above and beyond. You and your store would find yourself in very good company with the ByteStand app and Cara (and their behind-the-scenes team).
