Lyn TH
Thailand
Reviews (5)
I’ve contacted the app’s support team several times, but no one has provided me with any updates. I also reported that there is an issue with the search results: On the Thai homepage, searching for “Benedict” shows “Benedict Earrings”, but the product image and product page are actually for a Duffle Bag. On the English homepage, searching for “Benedict” shows “Duffle Bag Navy”, which is completely unrelated to the keyword. The search results are clearly incorrect, but I have not received any update from the support team.
Developer reply ·
Hello, We are truly sorry to hear that you faced an issue with our search and weren't satisfied with our support. We looked into your case, and as we see, we recently had an active communication with you. As a result, the issue was fixed, and we also received a confirmation that everything was back to normal. To make sure everything is indeed fixed, we contacted you via email. If there is still something to be improved, we are eager to help you!
This app is amazing! The support team is incredibly fast and helpful, solving any issues right away. The features are user-friendly and work perfectly for my needs. I highly recommend this app to everyone. It's definitely worth using!
I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!
I highly recommend for anyone who are looking for the label & badge application. You can easily manage the label & badge to highlight your products on front store with just a few clicks. If there is any questions or issues, the support team of this app will help you solve it right away!
Developer reply ·
Thank you for the fantastic recommendation! We’re glad you find the app easy to use and our support team helpful. If you have any more questions or need assistance, don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We’re here to help!
This should be the best application to handle for return and exchange on Shopify! the configuration can be easily comprehended, the support team has a quick response and assist with setup precisely.
