Aquanex Technologies, LLC
United States
Reviews (3)
Tom did an excellent job understanding our packaging situation and modified our B2B Wholesale Pricing App so we could charge appropriately for different levels of packaging. Tech support is in Vietnam, which means that you have to iterate once a day, but Tom was diligent in addressing product support needs. We iterated several times to get the checkout workflow experience I was looking for. Thanks for the great support.
Developer reply ·
Thank you very much for the 5-star rating and for your kind words about our service. We are delighted that our agent was able to find a suitable time to work with you, and resolve your issue to your satisfaction. Your feedback means a lot to us.
Nick did an excellent job helping me to customize my invoice template to serve a global set of customers with different with different payment methods, etc. I tried the customization on my own first. Bad move. Nick bailed me out.
Functionality enables a wide range of pricing capabilities. When the inevitable discrepancies in performance occur, technical support is very responsive, despite 12-hr time zone difference. Daily iteration until problem is solved. Receptive to ideas for enhancement. Well done.
