MManolova
Bulgaria
Reviews (2)
Emna and Johnny from the App helped me a lot and they are very friendly !
Developer reply ·
It's great to hear our support team left such a good impression! Friendly, helpful support is something we genuinely care about, and we're happy it showed for you. We're looking forward to continuing to earn that trust.
I am not really satisfied with this app, cause no one answers on my ticket problems and the orders I receive do not go to the clients, but I receive the payments. Can someone tell me if I must do something so my clients can get their orders ? Thank you for your feedback. We would like to clarify that SHIONIMPORTER is a product import and synchronization app and does not automatically place supplier orders or handle fulfillment. After receiving an order in your Shopify store, you need to place the order manually on the supplier's website (such as SHEIN) using your customer's shipping address and complete the payment there. If your imported products are not appearing in Shopify or you have another technical issue, please contact our support team with your store URL and we will investigate it as a priority and help you get everything working again.
