Zojila
United States
Reviews (4)
I cannot even install the app. TrustPilot sends a code to my email to verify during log in but I dont get any code, its not in spam either. Have had this issue for a long time.
Developer reply ·
Thank you for bringing this to our attention. We’re sorry to hear you’ve been unable to access the app. We’d like to investigate this and help get you up and running. Please contact our team at apps@trustpilot.com with the email address associated with your account and details of the issue so we can troubleshoot this with you directly. We appreciate your feedback and hope to get this resolved for you quickly.
The reason I like it is that visitors seem to be more inclined to use chat than call on the phone, so we are able to engage them more readily. The chatbot is also learning well, however it still cannot handle images. However, when using an Android phone, the chat does not immediately show up. This is a problem with other Shopify features as well.
Lot of features, even in the free version. Looks like the paid version can help if you also have google ads. Set up was not hard. The main issue was to make sure the file export of old reviews is clean. Judge.me was very helpful with chat support. Would highly recommend.
