New England Fine Living

I was online all day with Shopify trying to fix several issues on a new third party theme, one being a problem with a built-in contact form that I was told could not be deleted. Captcha was not working on it and I was being inundated with hundreds of bot emails. I had installed Primy earlier that day and after being told over and over by Shopify that the old contact form could not be deleted, only hidden, I could not accept that as an answer. I reached out to Primy to see if we could make sure their form was the only one on my shop. Sure enough... they were able to help me out and solved my problem in minutes!

I'm very new to the app, but when I installed it and had a small issue, I reached out and it was fixed within minutes! Great customer service!