Rev Dynamics
United States
Reviews (6)
Fantastic app and one that is critical to our operation. Great support as well for the few times we have needed to reach out. Fast every time. Thanks!
Killer app and one of a kind. Some of our discontinued products that drive traffic can now recommend the newer version in a very clean easy way for our customers. Helps a lot for out of stock as well. Customer service over the years has been best in class if we ever need to reach out. 10/10!
Nice features overall but a lot are behind expensive add-ons and pricing can change all of a sudden substantially. We got blindsided at the beginning of this year and are looking for other solutions. We started using Katana just over two years ago and have been happy with the software. There are some bugs and some features that can be improved but overall it has been a big help. We had the starter subscription at $99 with the Shop floor add-on at $199 per month. In February Katana ramped up the subscription fees and forced us into the higher subscription to be able to continue using the Shop floor add-on. We went from $349/month to now $598/month. If you want to mark the location of a pallet with a bin number that is now another $199/month on top the other cost. We have a lot of products invested a huge amount of time getting it setup so I really don't want to move. We are in the busy time of year so I don't have the time to invest in switching apps but I am definitely keeping my eye out for another options.
Developer reply ·
Thank you for taking the time to share your thoughts with us. We truly value the feedback from our long-standing users like you and understand that the recent changes in our pricing model have caused significant concern. Your review has gone around and been seen our management team. We're sorry to hear that the updated pricing has put you in a difficult position, especially during a busy time for your business. It’s always our intention to enhance our service without causing undue stress or inconvenience to our customers. The decision to adjust our pricing was made after careful consideration and analysis, aimed to support the continual growth of our features and services, so we provide increasing value long-term. We realize, however, that changes like these can be challenging. We are here to support you every step of the way whether that be staying with us or transitioning away to another software as you mention you might. Feel free to reach out directly to us at support@katanamrp.com, or of course via in-app chat. Kurt @ Katana
We are in the automotive sector and have been running Adscale for the last few months with great results. I have had several video chats with Rafael and have had all my questions answered quickly. He has helped teach me how to use the app on more in depth level. So far a lot of sales have come from Adscale and I am very happy! Definitely recommend this app and will continue using it.
Great app and support. We have used Judge.me for years and get quite a few reviews. Easy to customize and fast help when you need it. Judge.me has been a great asset to our online store.
Have had to reach out several times for help on different custom tweaks to my site. Just had Randy help me on this last one and he was great. This app is packed with options and easy to use. Looking forward to getting my site really dialed in! Thanks PageFly.
