Gallery Dept - online

This app is amazing. The team is quick to reply with anything you need, any time, day or night. If a report you need is missing, the team quickly builds whatever you may need, as well as adjusting already existing reports to include what you need. I love this app! (from 2023) Editing my comment again in 2026 as I can't leave a second review! I still absolutely love this app and would highly recommend. Team is quick to respond and it is very simple to customize any report you want.

This app is really nice, simple, and easy to use! We use it daily and can easily pull reports from it. Definitely recommend it!

When it comes to features, ease of integration, app compatibility, and upsell opportunity, Loop is a superior option. They're often adding new features which is great. One feature I'd suggest for them to improve though is a live chat or better technical support. Most recently, we did have excellent support from Wendy, the Merchant Success Manager, however the majority of my experience with Loop post onboarding has been through a ticketing system that sends self help links with limited information for us to navigate with confidence so I hope more enhancements are added in that area.