Gift Card Hero • All‑in‑one
by Syncube 🥇 · launched
View in Shopify App Store ↗Reviews (175)
Easy to use and had all the features we needed to develop our gift cards. The customer service is excellent, Arthur responded quickly and had it resolved any issues I encountered. Highly recommend.
I felt compelled to leave a Review when an APP and the people running/working there far exceed my expectations. This Company and Arthur inparticularly went above and beyond to rectify an issue and deliver outstanding service and results in a timely manner! Fantastic!!
Great app. It’s easy to use and has all the features we need to create high-quality digital gift cards. The customer service is excellent too. We had an issue with one of our card designs and Arthur responded quickly and had it resolved within an hour of us emailing. Highly recommended!
Fantastic help and amazing customer service. Delighted has made managing this complicated part of the business easy!
Funktioniert, wie es soll. Sehr guter und schneller Support.
We are yet to go live but so far the experience with Arthur has been incredible, he has helped through every step of the way. If everything is this smooth once we launch I believe there will be no issues.
I needed button colors updated and the team got it done really quick and effortlessly on my part. Great support team and the app consistently works well.
This app is so seamless and easy to use, making it the perfect option for our customers to easily purchase online gift cards! Arthur was such a huge help in getting this initially set up for us, and was always quick to respond with any questions I had or small issues that needed fixing! HIGHLY RECOMMEND!!
The app allows you to reuse gift cards and add balance to existing gift cards, crucial functionality that native Shopify sorely lacks, and has been a huge boon for our business. Being able to save costs on reordering disposable gift cards is huge, not to mention the environmental impact of being able to reuse plastic. App dev is incredibly responsive to feedback and committed to app improvements.
Been great, easy to use. Bulk upload features are a time massive timesaver for our sports club!
Very easy to set up and works exactly as expected. The app made managing gift cards much simpler for our store, and the customization options are great. Support team is also quick and helpful. Highly recommended!
We've used this app for years. So far, the only real complaint I have is that when there was a problem (which they were able to correct), I realized that they don't have enough support during standard US business hours.
Very happy with this app. It is such an improvement over the native gift card functionality and is easy to set up. The developer has been really responsive and helpful in making customizations for our page.
It's an excellent app, but the best part has been Arthur and the entire development team. They've helped me a lot adapt it to our needs. Thank you very much.This is an updated review from March 2026. Arthur continues to provide excellent support, thank you very much.
The support team is responsive and super helpful — quick to resolve any questions. Highly recommend!
Great app, extremely functional and helpful. Not to mention Arthur who was extremely kind, supportive and patient to assist all of my requests. Best support! Highly recommend.
Best costumer experience , Arthur helped us out so much. Great everything!
We switched to this app at very short notice and are very satisfied. Everything works as desired and we were able to implement our wishes quickly. Keep up the good work! Best regards from Germany
Very good app, compared to other solutions we’ve tested before. Gift card email template includes the message for the receiver. Theme customizations are handled by the team in a few hours. Many thanks to Arthur for the fast response and help with customizations
We have been using Gift Card Hero for a while now, and they’ve truly earned these five stars. The support team is both knowledgeable and genuinely caring—every question I had was answered quickly and with solutions that really helped. Special thanks to Arthur for the fast and precise tech support! What really sets Gift Card Hero apart is how seamlessly it integrates into our daily operations. The app is reliable, intuitive, and handles even more complex gift card needs without any fuss.
Gift Card Hero is THE gift card solution for us. We evaluated just about all of the gift card apps in the marketplace before settling on Gift Card Hero! Their support is top-notch, professional and quick! Thank you Arthur!
After lots of back and forth with the app developers we eventually had to uninstall this app as they were unable to fix the issues that arose and it made gift cards unusable. We’re sorry to hear about your experience and appreciate your valuable feedback. Our team performed some custom work for your store, which unfortunately led to unexpected issues. We responded within 20 minutes of your report, called you directly, and resolved the technical part within 40 minutes. It seems that someone from your team later sent a gift card to the wrong recipient and disabled it, which caused it to become unusable. We completely understand how such things can happen and are happy to help you set everything back up correctly.
The support team have been absolutely amazing. They have been so patient with the changes requested and have been overall really supportive.
Great app and support! To be honest, we only needed basic functionalities from this app, nothing too complicated. We chose this one based on other positive reviews, and I have to say that I agree! The support was super quick and kind- the easiest to deal with out of all Shopify apps we've used in the past. Thanks, team.
Gift Card Hero is an excellent all-in-one solution that makes managing and selling gift cards on our store effortless. The setup was quick, and the customization options are very intuitive — it’s great to be able to personalize designs and automate so many parts of the process. What really stands out is the support team. They respond fast, are incredibly knowledgeable, and genuinely care about helping you get things running smoothly. It’s rare to find such hands-on, friendly support these days. Highly recommended for any Shopify store looking to boost sales and offer a professional, seamless gift card experience to their customers.
Sehr guter Support! Die App wird ständig aktiv weiterentwickelt, was man an den regelmäßigen Updates merkt. Es ist besonders positiv hervorzuheben, dass Anregungen der Nutzer ernst genommen und zeitnah umgesetzt werden!
Great customer support and does exactly what we need it to. Base widget is easy enough to customize to make it inline with our site styles
Very happy with the app and customer service is excellent :) Highly recommend!
New users to shopify and needed a solution for schools to be able to allow parents to order and then be invoiced, this was the perfect answer. It helps with bulk amounts of gift cards and the reporting is fab. When the report didnt quite do what we needed, they customised the report so it did. Can highly recommend.
I’ve been using Gift Card Hero for a while now, and I can honestly say they’ve earned every one of those five stars. Their support team is not only incredibly knowledgeable, but also genuinely caring—every time I’ve had a question or needed assistance, they’ve responded quickly and gone above and beyond to make sure I walked away with a perfect solution. If you’re looking for a gift card service that combines a seamless user experience with top-tier, friendly support, Gift Card Hero is the best choice. Highly recommended!
We recently relaunched our digital gift card program switching to Gift Card Hero. We’re thrilled to now offer our customers a great gift card purchasing experience that includes cool features like adding a video message and scheduling the gift card’s arrival to its recipient. The tech support has also been excellent. Fast, precise, and headache-free. Thanks, Arthur!
This app was exactly what we needed—and it delivered with ease! The support team was fantastic, assisting us with a few customizations, including updating the gift card image and adjusting some of the email wording. We’ll definitely be using this app again!
Easier to install than most apps I use, good value, looks great in store and Arthur was incredibly quick and helpful - fully recommend - bravo
Great support and super functions. We sell a lot of vouchers and it works perfectly.
We've been really happy with Gift Card Hero so far. It does exactly what we expected, and the ability to customise the setup to suit our brand has been great. Support was responsive and helpful when we reached out, making the whole experience smooth and straightforward. Would definitely recommend!
Great team who are willing to jump in and fix things for you very quickly. Highly recommend!
Customer service was excellent, they nailed the theme on the spot (Without even giving them any instructions). I’m normally very picky, so I was surprised at how good it looks!! I can't think of a better app for Shopify to do gift cards.
Their customer service is amazing! I am going back and forth for some customizations they are extremely transparent and responsive!
*Updated* Adding another star due to great customer service. This product does have some quirks if you are using it POS plus online but Arthur has been great about assisting with work arounds. From a functionality standpoint, this was the only app that provided the tools we needed and now that we have some work arounds in place, it seems to be working well (we're only 2 days in, so we have limited data but testing and early customer usage seems to indicate all is good). My biggest issue is the lack of documentation. That is somewhat offset by the prompt and responsive support I received from the GCH team, but I really prefer documentation to help better understand the product. I think general ecommerce stores will have no issues but we're a little more complicated and needed to deal with in store pre printed Shopify gift cards and how to navigate them within GCH (you really can't so we kept a our physical cards as a separate product). Even with some quirks, it's well worth it to have a POS compatible product with most of the gift card features that native Shopify is lacking.
The app works well. The tech support is fantastic! Any issues or troubles we had got resolved fast :)
This app is really nice, simple, and easy to use! We use it daily and can easily pull reports from it. Definitely recommend it!
Fantastic app and even better service. Arthur helped us customize several aspects of the app to suit our needs over the course of more than a month. We ended up with exactly what we wanted and couldn't have done it with all the support.
Very nice Gift Card features for your shop. Took us a minute to discern the backend as there are limited tutorials/instructions and some features required custom support from developer. Response time for support was a few days. If you are looking for a good Gift Card Platform with very nice features you should give this app a try.
The features of this app are awesome, and the support team is very helpful, highly recommend this.
Very good application for gift coupons, easy to use, good tools and customer service support is always present to help!
Great solution for both e-cards and physical gift cards with the ability for customers to add personalized messages. Support for the app was great.
After installing and trying out several different gift card apps, this was the clear winner. It was the only one with all of the features and customizability we need. Also, Arthur's help in getting everything set up just right was invaluable.
Tolle App und Arthur war bei den wenigen Fragen die ich hatte sehr flott und hilfreich.
We use the gift card functionality as a key part of our loyalty program, Gift Card Hero gives us exactly what we need for that, and is very cost effective.
Good app, does both the things it advertises. Just what we needed. Great customer support and flexibility!°
Absolutely love this app! Gift Card Hero is a perfect solution to my physical in-store gift card needs. It’s great all around and I highly recommend it! Also, a useful tip: if you’re transitioning to Shopify from another system (welcome and congratulations!), there’s a clever workaround to use this app and bring over all your hundreds of valuable unused plastic gift cards. ;) This app has truly been a game-changer for our business.
Great and easy to use!
wonderful app. Great value. Arthur configured the whole thing I didn't have to do anything. Best money I ever spent. He said he was going to add a balance reminder 30 days prior to gift card expiration I can't wait for that feature to get released.
Great experince! Shopify has very limited page for gift card and this app solve all the needs you need. Furthermore the team assist me a lot and was very patient.
Had a few bumps in the road with using Gift Card Hero in our new system. Arthur was there to help with everything along the way, answered all our questions, and even hopped on a google meet to show us some items we were confused about! Great response time and we now have everything up and running!
Very nice design of both emails and layout on the website. The developers offered adapting the design to our store theme.
Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.
Great app. I had fun designing gift cards to match our vibe. Awesome customer service getting the app set up and ready to go. Thanks! Highly recommend!
We had been looking for an app that would streamline our Gift Card offer and we have found it with this app. Gift Card Hero exceeds our initial expectation. Installation was easy and without any issues and when we did need a bit of help with one aspect of issuing cards, Arthur was extremely helpful and responded in very quick time. 100% happy!
Klasse Support. Mir gefällt vor allem die einfache Bedienung der App über Shopify. Man kann ganz einfach alles einstellen, wie z.B. Mailvorlagen, Gutscheindesign, usw. Der Support hilft einem auch bei individuellen Wünschen mit einer schnellen Reaktionszeit.
This app is simple and easy to install and operate! And the agent is so kind!
The service and options are incredible... I own a Carwash which has a different loyalty system than most companies. I use the gift card as a Pre-paid washcard and it works really well. It was one of the only options I had to implement this type of card. So I'm really happy how it turned out.
We use the app successfully in our online store at www.ellas-kinderboutique.ch. The app developer supported us in setting up the app. The communication was very fast and committed. We recommend this app. It is simply brilliant!
Brilliant app and the support is second to none
We love the app. It was easy to install and set up and wow does it preform! Best of all, the team is super responsive and friendly whenever we needed customization or help. Thankful for this app and the team behind it.
I am a fan of this app; it has everything we were looking for. It is working great so far on our website. We were able to work with support to integrate this seamlessly. I would like to thank Arthur T for all his work despite the time difference, everything that was asked was done efficiently and spot on. He was kind, patient and detail oriented. Thank you!
Very good app, and excellent support! App was good out of the box, but needed some tweaks for our mini cart and some styling updates. We were going to do the latter, but their support fixed all of it. Great work
J'ai regardé tranquillement de nombreuses applications. De voir le résultat sur d'autres sites m'a conquis: une belle animation, super-efficace et fluide. Et de voir le résultat sur le mien m'a subjugué. Customisé sur mesure grace à la réactivité et la patience d'Arthur. Pas de coût caché, pour le moment en tout cas. La possibilité d'envoyer une version physique. Et la possibilité d'envoyer des cartes cadeaux en masse à vos clients. Ou une belle manière de donner un avoir. TOP. Vraiment top J'ai regardé tranquillement de nombreuses applications. De voir le résultat sur d'autres sites m'a conquis: une belle animation, super-efficace et fluide. Et de voir le résultat sur le mien m'a subjugué. Customisé sur mesure grace à la réactivité et la patience d'Arthur. Pas de coût caché, pour le moment en tout cas. La possibilité d'envoyer une version physique. Et la possibilité d'envoyer des cartes cadeaux en masse à vos clients. Ou une belle manière de donner un avoir. TOP. Vraiment top I quietly looked at many apps. Seeing the result on other sites won me over: beautiful animation, super-efficient and fluid. And seeing the result on mine captivated me. Perfectly customized. Thanks to Arthur's responsiveness, and patience. No hidden costs, for the moment anyway. The ability to send a physical version. And the ability to send mass gift cards to your customers. Or a great way to give a credit. Really great.
So impressed with this app! I highly recommend. I have tried a number of gift card apps, but came up against issues with all of them. Arthur was incredibly quick and helpful at getting us all set up. No issues at all.
The App offers many great features that work very well for us and the customer. Especially the option to send the gift voucher directly by email on a day of choice. The App configuration needs some time to adjust but the team was super fast to adapt design and some minor things.
Their support team is very helpful and responsive. The default template coupled the scheduling of the delivery of the gift card with the addition of a recipient and a recipient's email address. I asked to have the calendar option removed - just have the recipient, the message, and the recipient's email.
Customer support is phenomenal. Arthur helped out in every way possible with what we needed and it was done very quickly. If you're looking to offer your customers gift cards, we cannot recommend this app enough. We trialled 4-5 apps and this one is the better hands down.
Great app with incredible support. Could not be happier. Arthur has solved any inquiry and any task I asked him for on short notice and helped us to adapt the app completely to our required look and needs. If possible I would rate the app with 10 out of 5 points ;-)
The digital gift card feature was very easy to set up and it did exactly what we needed it to. The thing I liked most about this app is that it includes an offer to manually adapt the design to our shop, which improves the user experience a lot. Highly recommended!
