KiekkoKingi
Finland
Reviews (6)
I started using the app recently. Customer support helped with the custom coding, and I got everything working smoothly. I recommend it!
Everything has worked fine until now, but for about a week the barcode generation page has not been updating to the “barcodes created” state. This makes the app harder and slower to use. What could be causing this bug?
Developer reply ·
Hi there! Thank you so much for sharing information about this issue! It would be expected that you would get some indication that the barcodes had been generated. It would definitely be worth reaching out to our Retail support team so we can see if we can establish the root cause of the issue and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much! - Natasha, Shopify Support
Very fast and good customer service!
Wery helpful customer service! Helping with problems and developing our online store as requested. Thanks!
Developer reply ·
Hi Eemil, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io Regards, Jocelyn Transcy by OneCommerce
Downloaded this app and needed help with colors and coding. Nice customer service availeable helped me out!