Fake Plastic Love
Hong Kong SAR
Reviews (4)
The interface is easy to use, and everything is pretty straightforward. However, I have been having issues with this app since day one. It keeps removing my existing subscribers as they are listed as bots. My clients resubscribed a few times and still got removed by Spam Protect and never received their emails. All of these subscribers were getting emails before I switched to Seguno. I have contacted the CS a few times via email, but the problem was never fixed. Also, there is no instant online chat, I waited 3 days just to get one email reply, and CS said from their backend everything looked fine while the issues kept happening. The recent price change for the standard plan is pretty insane. From 10 to 35. So I am definitely switching to another platform.
Developer reply ·
Hi there, Thank you for your feedback - we just sent you an email so we can hopefully help with your concerns directly! We incorrectly believed your concern about SpamProtect was resolved with our support team in April, but I'd be happy to revisit it with you. We've also been happy to work with all of the businesses impacted by the new plans to find a solution that works for them and would love to do so for Fake Plastic Love as well! I hope to hear back! -Brian
I tried other popular currency apps on my site before but they didn't work. This one works so perfectly, and it is easy to set up and it is flexible. It doesn't have the limitations like other apps have, the layout is also very nicely designed.
Developer reply ·
What a wonderful review! ✨ We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! All the best, Kevin
Before I downloaded this app, I checked their official site and it clearly stated they supported my courier but after downloading it, it turns out it does not and it is still on the page which is very misleading. I emailed them and they responded quickly but it does not seem like they communicated with each other, 3 different people sent me emails about the same issue.
I love the customer service, responded really quickly and were super helpful. I just moved my shop to Shopify and so far everything works quite smoothly
