Klawk Watches
United States
Reviews (5)
This app description is a little misleading. It is designed to sync from Shopify to eBay, not the other way. So if I update quantity in eBay, it never goes to the Shop store. Orders did sync, but not manual updates from eBay. The description says it can seamlessly sync inventory instantly.. not exactly true. Also the free trial was a bit of a scam. It only imports 50 products, then you have to pay to upgrade to try to manually import or sync a product, because it already hit the limit. It's an expensive software for what it does. It is only a very basic inventory sync, and was going to be $30 a month for me. It doesn't even sync prices. To be fair, support was very responsive and helpful, quick to respond. I just think there's better apps for the money that can do way more.
I have been using this app for a couple years for the popup discount feature. The app has been easy to use and customize, and I believe it has probably increased sales on the website. I had an issue / question after a while and Brian from support was able to quickly resolve. App is back working for me. Thanks!
I run eBay and Shopify stores with 2,000+ Products. Using Codisto was a terrible experience for me. I wanted to sync quantity and item info between the stores. Currently using Inkfrog - Codisto erased all eBay item specifics through the import. Really unclear that the eBay item specifics are part of the listing description portion. It also couldn't match products very well (even though they have the exact same - identical titles). Because of this, Codisto mixed up a bunch of product titles with the wrong pictures / descriptions and many of our items have sold for the wrong prices to confused buyers. It also appears that it would be a lot of extra effort to enter eBay item specifics into the Codisto app (you have to type them in, there's no drop down or quick-click like on eBay). Maybe this app could work if you are starting fresh and don't have any existing prodcuts. Unfortunately the mixed up product titles, pictures and prices as well as the template also got imported into our Shopify store. Now spending hours trying to erase their HTML garbage. Wouldn't recommend if you already have anything setup and working.
Developer reply ·
Whilst we're sorry to hear you experienced problems, these were caused by user error where you have ignored in app messaging and also specific customer support advice. When linking existing eBay listing, the app provides you with a clear choice whether to use eBay settings (values on eBay) OR Codisto settings (that either uses Shopify values or specific Codisto values). To retain eBay values (because you don't have the data in Shopify) you have to link using eBay settings. If you link using Codisto settings and you don't have the data in Shopify then the Item Specifics will be blank. Regarding the HTML, to be clear Codisto does not update Shopify hence that part of your review is inaccurate. Regarding the HTML 'mess' your refer to on your eBay listings - that is easily avoidable. It is caused by eBay providing a 'description' when linking that contains your written product description AND any HTML that was on your existing listings (it would be great if they could supply those elements separately but they can't). Hence, if you use the eBay settings on linking for Description, it already contains HTML. Avoiding the problem can be done in two ways: 1) Use our blank template with your HTML description from eBay. If you use our standard template that contains HTML you end up with HTML inside HTML which will cause the eBay listings description not to look right. 2) The alternative, that most merchants use, is to simply have clean product descriptions in Shopify and simply use Codisto settings with our standard template. This avoids all the drama caused by eBay's inability to provide clean product descriptions. (You can use an CSV import into Shopify or look for a separate importer app to import data from eBay to Shopify directly then use Codisto to keep everything in sync). Regarding mixing up titles with wrong pictures/descriptions - this again is inaccurate - Codisto does not link listings automatically. All linking needs reviewing by the users and accepting before anything is linked. The only way, what you describe can have occurred is by you linking the wrong product to the wrong listings. Regarding "Codisto didn't look good in either store" - this is inaccurate - again Codisto can't affect your Shopify products and store - it only updates eBay listings. The eBay listings not looking good is covered by the points above. Regarding "Codisto would require us to enter all the information over again into the new Codisto system" - this again is inaccurate. Codisto doesn't require you to enter all the information again into Codisto - the idea is you have that data already available in Shopify. But even if you don't we provide a way for you to use the data you have already on eBay (you just need to use the settings correctly). We have helped thousands of eBay sellers link existing listings to Shopify products successfully because our process for linking listings is very robust. A large percentage of our uses are existing eBay sellers not just new sellers. We are always trying to learn and improve our user experience but after providing a robust in app flow and also specific customer support advice we aren't sure where we could have provided an improved experience in this case.
Been using this app to add alt-text to images for better SEO results and so that images appear when searching Google - App has been pretty easy to use and always seems to work without issues. I really appreciate this nice feature provided for free - saves me some time and very convenient.
Overall seems like a good app - Lets you customize three different emails to send out. Input boxes are a little buggy and can get messed up if you try to edit too much - I would really like to see some email templates already created - I just spent an hour creating three separate emails - it would be great if they had some emails already set up that worked and didn't have weird English.
