Moxy
United States
Reviews (6)
This app is really great! It makes it very easy to see how the products will look once sorted!
The team has reached out and fixed some of the issues with the app. I hope they can improve their app even more. I look forward to what they accomplish.
Developer reply ·
OBS: This review was submitted before the person spoke in the live chat with our CTO Robert who implemented a bespoke solution to address the speed of the app for their particular website and the merchant seemed quite pleased with the solution. Hi there, This is Andrei, one of the co-founders here at Timesact. Thank you for your feedback and sorry for any inconvenience caused! Each website is different of course and depending on the amount of apps/functionality it has, some items are faster/slower to load. For example a blank dawn theme of a new store is absolutely instantaneous for our app. Some of the biggest names in DTC rely on us and in some cases we've implemented bespoke solutions to optimize speed. Since it works for them it should also work for your store. My colleague Robert implemented this for you and you seemed happy with our support when you were speaking to him directly in our live chat. We have tried to get in contact with you via email afterwards to get more feedback from you but have had no luck so far as we believe our emails are not landing in your main inbox. Hopefully you can see this reply forwarded automatically by Shopify. Happy to chat with you anytime! And thank you for being a loyal customer since October 2023 and continuing to be one. We appreciate your support! Best regards, Andrei
super easy to use! activate sales with just a few clicks!
Developer reply ·
Thank you for your feedback! We're delighted to hear that you found our platform easy to use and useful. Your satisfaction is our priority, and we look forward to continuing to provide you with a seamless experience. If you have any more comments or suggestions, please don't hesitate to share them with us. Oskar
The integration process can use some improvement. But customer support has been very helpful with helping me integrate with their app.
Developer reply ·
Thank you Ming! I'm glad that we were able to help smooth out some of the bumps in getting your test live - it's been a pleasure working with you!
Just downloaded it, and so far it's great. $4/month dollar and rename all the files? Plus adding ALT tags, great! Thanks for the awesome review! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you.
It did not play on Iphone, I don't know if it's because the video was too large or something. But support never replied. Thank you for reaching out. Our reply may have gone to your spam folder so please check there and do let us know if that’s the case! You can also try emailing support@no-plans.com directly and our reply will less likely go to spam. UPDATE: You can find an FAQ section on our support page with an answer to this question and others.
