ICEGRIPPER
United Kingdom
Reviews (7)
Had a concern about the level of bot activity. Sophia gave me some good info and tips. Most importantly she confirmed that our approach and setting were broadly correct.
Developer reply ·
Thank you so much for your thoughtful feedback 🙌 We’re glad to hear Sophia was able to provide helpful information and tips regarding the bot activity concerns. It’s great to know she could also confirm that your current approach and settings are broadly correct, giving you more confidence in your setup. We truly appreciate your trust. If you ever need help reviewing or fine-tuning your protection settings, we’re always here and happy to support you 🚀
I love using ESSENTIAL products (PreOrder/Upsell/Countdown Timer). They are all easy to use, cost effective and they work! As an additional benefit the guys at ESSENTIAL are very responsive and will provide guidance when required. But mostly, the apps are very logical and easy to apply to your Shopify website.
Developer reply ·
Thank you for your review! We’re glad to hear you’re enjoying our apps and finding them easy to use, effective, and a great fit for your Shopify store. We put a lot of effort into making our products intuitive while providing the features merchants need to grow their businesses. It’s also wonderful to know our team has been able to provide helpful guidance whenever needed. We truly appreciate your continued support and kind words! Samuel
Hopeless! Does not synch properly with Shopify. Cannot complete any downloaded orders. Don't have time to input manually so am using Royal Mail Click and Drop. Prices slightly higher, but at least it works and all orders are pulled in and completed in just a couple of clicks. Impossible to get any tech advice, customer service is hopeless. New name (EVRI), but same old rubbish service from Hermes.
We have been working with Saul and the Websand team for 4 years. The introduction of this app has made the working relationship and other processes slicker and quicker. It saves us loads of time, make us more efficient and has had definate positive results on our sales. Recommended! Thanks for the review Lee. It's been a pleasure to work with ICEgripper too, delighted you love the Shopify APP.
Transformed our ability to quickly react to customer enquiries and being able to extend support. Has had a definate positive impact on being able to turn an enquiry into a definate sale.
I have used Yotpo for some years now and been really happy with it. Wanted to 'throttle up' onto a higher level over our busy period, but then drop back down afterwards as we are highly seasonal. I reached out to customer support and they advised me appropriately. Radly was really helpful, great customer service. Thanks.
