Mátra Műhely 1.0
Hungary
Reviews (7)
Elisa is great, she helped with my problem immediately.
I had a question to the support, immediately got an answer immediately, and one other problem was forwarded to the developers. 10/10 Pia is great!
Developer reply ·
Thank you immensely for the 5-star review! It brings us immense joy to learn that our app and services are meeting your requirements and even exceeding what you had hoped for. Your support is incredibly important to us. All the best, Trustoo team❤️
Najmus has helped me in setting up my offer, made suggestions. I had a custom translation in the app, and Najmus made it happen, so I can have better conversion rate with the translated words. Made a complete audit and was very fast! Thank you! Good English communicational skills!! 10/10.
App is good, but I dont get replies from the support for like 4 weeks now despite constantly sending them messages. I missed sales beacuse no notification email was sent that my monthly quota was exceeded. You can no edit an order once a customer has placed it...
Developer reply ·
Thank you for your feedback and for recognizing the quality of our app. I sincerely apologize for the delay in our support responses and the inconvenience it has caused you. We understand how crucial timely support is, and missing sales due to lack of notification is unacceptable. We are currently reviewing our support processes to ensure faster response times and better communication. Additionally, we are working on improving our notification system to prevent issues like exceeding monthly quotas without notice. Regarding the inability to edit orders once placed, we recognize this limitation and are exploring ways to enhance our app’s functionality to better meet your needs. Please contact me directly at support@releas.it so we can address your specific concerns immediately and work towards a satisfactory resolution.
Had a little question to the support. In 1 minute I got the answer and was sent a video. 10/10 service. Lynn is great!
Developer reply ·
Thank you for the glowing review of the Blockify Fraud Country Blocker app! 🌟 We're thrilled to hear that Lynn provided you with quick and helpful support, including a video to answer your question. It's great to know that our service met your expectations so perfectly. We strive to provide a 10/10 experience for all our users, and your feedback is incredibly valuable. If you have any more questions or need further assistance, we're just a message away. Thanks for choosing Blockify! 😊👍
Had a small problem, wrote to the customer service they had a solution for me in a few hours! 10/10 customer serveice 5* app, its free and got everything you coould need it for
It is free, it works well and the support is really helpfull. Matas helped me a lot even with the smallest inconvenience I had. App is easy to use, there are a few limitations but beacuse of my old theme. Still there are ways to customize like a 1000 ways. Great App 10/10
Developer reply ·
Thank you for your review! 💖 It was a pleasure assisting you! Matas
