KIDZNBABY
Bulgaria
Reviews (8)
Didn't do the job for our store. We hear you, and we're genuinely sorry that your initial experience with our app wasn't what you expected. We were happy to solve the issue you were experiencing related to Portuguese translations once we had access. We do want to clarify that the one-month delay in resolving the problem was due to the time it took to receive store access from your end. This access is crucial for us to investigate and fix issues effectively.
The app with the most bugs i have ever tried on Shopify app store.
Very nice app, helped me a lot
Developer reply ·
Hi KIDZNBABY, Thank you so much 😊
This app was good, untill they started deceiving their customers. At first, the payment was based on how many emails and sms messages can you send, now they are doing some tricky way to take money from you, and they are charging on the amount of subscribers you have. We have just 600 active subscribers, and they are charging us like we have 3000 +. HIGHLY AVOID THIS APP!!!
Developer reply ·
Hello there, Thank you for sharing your feedback. We apologize for any confusion and frustration you’ve experienced regarding our pricing structure. Our billing system is designed to be transparent and fair, charging based on the number of subscribers and non-subscribers in your audience. A senior agent has already reached out to address your concerns and provide clarification. Please respond to their email so we can assist you further and resolve any issues. We appreciate your patience and understanding as we work to improve your experience with our service.
Very good App- Highly Reccomend it!
Waste of time, IZZY one of the worst supports. Shitty app
Developer reply ·
Hi there, I've read your recent feedback about our app, and I'm truly sorry to hear that you're displeased with our app. 😔 Izzy genuinely tried to assist you to the best of her ability. Upon investigation, I can see that you turned off the "Auto Currency Conversion Status" feature shortly after turning it on. Please note that for the app to work correctly, this feature needs to be turned ON. The app's auto-convert based on location feature ensures that your store prices are displayed in the local currency of your customers. I would recommend re-enabling the "Auto Currency Conversion Status" and previewing the feature on your live site (https://kidznbaby.com/) to ensure it aligns with your preferences. If you reconsider using the app and encounter any issues, our support team is here to assist you. Your satisfaction is important to us, and we're here to help. Best regards, Pat
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