Fledglings
United Kingdom
Reviews (10)
I have been using this app for a couple of years and it gets around a number of things that Shopify cannot do bt default. It is very comprehensive and Harold offers excellent customer service
Needed some assistance with segments and clearing out old emails and Andres was excellent. Helped me out and was really knowledgable. Spoke with Karine today to help me with a Sunset Policy and she was brilliant. Checked my settings for me and was super helpful.
What a great app and great customer service. Very easy to install and set up. As a small charity in the UK serving families with disabled children this will help us help even more families where their first language is not English. The app is easy to use, a couple of little quirks but the live chat is so responsive to help when you are not sure. The number of 5 star reviews say it all
Developer reply ·
Hi there, Here's Jena from Transcy. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io Regards, Jena Transcy by OneCommerce
I have to say I am enjoying using this app and support is excellent. We had a little issue once installed but the developers sorted i straight away. I had a questin about variants and the live chat was fab and helped me within minutes. Seems to be excellent value for money and as a small charity things like this really make a difference
Developer reply ·
Hello to our friends at Fledglings Thank you for taking out the time to share this review with us and the community. We're delighted to hear that our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the Preorderly Support Team
I have just installed the app and the customer support lady was amazing at helping me unlock and configure the theme.
Developer reply ·
Hi Fledglings, We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor. Cheers to more success! ✨🥂 Catherine | Loloyal Team
This is a great app. We are a small charity and to be able to have an app that offers a free version that meets our needs is fantastic. It is super easy to use and configure. Now they have their own site showing companies even better. I would also add their support is excellent and very quick
Quick support - got there in the end and looks great. Took me a while to work out the formatting but support got it all sorted for me.
Developer reply ·
Thank you for recognizing our wonderful Customer Experience Team, we appreciate it! Have a great day ahead! :)
I am new to the app - but the first thoughts it will do exactly what I need and the support is great. I have spent time asking lots of questions and all of them had an answer which makes my life so much easier - no more manual invoices! I am so pleased and it will save me so much time. Trang in support is great.
Used the app to do a custom report that required using customer and order tags, it did the job and the service was great - Sam worked overnight to help me meet a deadline - well worth the subscription...
