Furniture Fair | Cincinnati | Dayton | Louisville | Indianapolis

This app seemed to offer a little more than the other mega menu options out there. I preferred the look of the mobile menu as well. Once downloading the app, I found it easy to use. After getting familiar with the app, i found myself needing some customization help and tbh I have had LOTS of questions. The team has been very helpful with their responses. I would prefer quicker responses but I understand they are in a different timezone so i just plan accordingly. I really appreciate their flexibility and willingness to help with all of my questions. Looking forward to publishing my new menu very soon! 10/21/2025 follow up: The team is still very responsive and always available to help when I need it. I recently updated my theme and there was a line break issue with one of my tabs on mobile. Sarah from the team was able to fix it the same day.

After years with Unbxd, I was ready for a change. The platform often felt clunky and confusing, with too much manual work required just to keep things running. Technical issues were frequent, support was slow to respond, and new features rolled out at a crawl. Most of my calls with their CSMs revolved around minimal reporting, rather than proactive strategies to help me get more out of the platform. Add in the higher price point and long contract, and it just didn’t feel like a good fit anymore. Even though I haven’t officially launched Prefixbox yet, the difference in the onboarding experience has been night and day. Aaron and the team have been incredibly responsive, detail-oriented, and proactive in walking me through every step. The testing phase has gone smoothly, and I’ve had plenty of opportunities to try things out and give feedback. Based on what I’ve seen so far, I’m confident I’ll end up with a stronger search solution at a much better value.

I was experimenting with how i was displaying the galleries on my website and was struggling to get it how I wanted. After reaching out to support, not only were they quick to respond, they went above and beyond to help me design my gallery exactly how I wanted it to look. This is the kind of partnership I always hope for whenever adding a new app to my store. Thank you, Lookfy team!

They are people that you can work with directly to customize things the way you want or fix any issues you might have. They are quick to respond and quick to get to work. This means everything when issues arise. Nothing worse than hearing something like "our tech team is in a different time zone and will follow up either in the middle of the night tonight or tomorrow." You run into this kind of thing a lot with shopify apps. I just deleted one rather than wait a day to resolve an issue. Swym is on top of it! No worries here. I have had a great experience working with the Swym team.

An accessibility widget shouldn’t cost an arm and a leg. When my previous provider’s pricing skyrocketed, I made the switch — and I’m glad I did. So far, so good! It gives me exactly what I need at a price that doesn’t break the bank.

2/14/25 - I am using this with a supplementary feed. I am showing product price in the images i am generating for the supplementary feed. The images update every time the product price changes. This Meta app is NOT keeping the items in sync on an hourly basis like it should. Meta support is obscenely slow and behind the times with their capabilities. Shopify customers deserve better customization and support. 2/26/25 - after being passed from one meta support person to the next, they finally got me over to their commerce manager team. I did a screen recording and gave them examples of products that were out of sync and they kept addressing the individual examples i gave them and not the root problem. After calling them out on this, they simply replied asking for another product example. They are completely incompetent. I am replacing this feed with something else. Meta support is pathetic.