Juvent Health
United States
Reviews (4)
Ben did an amazing job helping us with an addition to our app! Fast and easily explained Thanks so much
Developer reply ·
Thanks for your review! Please feel free to get in touch if we can help further!
Works well and allows for effective communication with our prospects.
Don't waste your time. Buggy and little or very delayed response. Will not post my review for some reason unless I type enough.
Developer reply ·
Thank you for your feedback. According to our chat logs you contacted us via chat at 4.31am (+8GMT) and was immediately responded at 4.32am (+8GMT). After understanding the issues, we had escalated the issue to our dev team at 4.47am to look into this issue. At 2.23pm (+8GMT) we had contacted you to let you know we are working on the issue. We manage to resolve the issue 2 days later due to the complexity of the issue and had notify you accordingly but there was no further response from your side. We identified the root cause and the reason why it is not showing at your store is because you were using a Theme that is under Trial license therefore the theme was not calling the API at our store. We had since added a code to allow demo/trial Themes to be compatible with our app. You may try to reinstall the app and it should be working now.
