RP ProMap ‑ Store Locator

I have amended my review to one star to 5 star. The app has a new owner and I have found that the company is not only very responsive but worked with us diligently to fix all of the automatic accessibility issues. I generally hear back from them either immediately or within a few hours.

Excelente servicio, me han ayudado a resolver necesidades especificas para mi tienda.

What an incredible service! Got help trough VPN to get the design/layout customized. Got the professional look I wanted and the support from the team was amazing fast and good. Thanks!

The Support Team is a pleasure to work with, David was very helpful. I'm excited to start using this application on my site.

Excellent customer service — everyone was helpful and efficient, and I’d like to give special thanks to Mr. David for his outstanding support!

They helped me quickly and professionally. The whole process was smooth, efficient, and stress-free. I really appreciate the excellent service and highly recommend them!

Great app and helpful support team! :)

Thorough in communication and prompt to resolve my issue.

Jasper and his team were really responsive when I had an issue with the Google Maps API and one of the locations was not showing. Much faster service than other platforms we spend loads of money on. Highly recommend using them, and very easy platform to use and customize.

Cette application est bonne et pas très compliquée pour l'utilisation. Cependant, si vous avez une boutique en plusieurs langues, cette application n'a pas encore la possibilité d'être traduite en plusieurs langues (unilingue seulement pour le moment). L'équipe de support répond relativement rapidement, mais j'ai été 1 semaine avant d'avoir l'information concernant la traduction. Prendre en considération le fuseau horaire... Nous avons utilisé cette application auparavant et nous étions en mesure d'avoir des traductions en plusieurs langues, mais ce n'est plus le cas. C'est très malheureux et devrait être mentionné dans les informations de l'application de Shopify.

Not only is this app consistent in providing accurate information, the support team is extremely fast to reply with helpful answers! I really appreciated Jasper's assistance resolving a display issue and he got it fixed for me in less than 5 minutes. I would highly recommend users to try the free trial to get a feel of this app, and then purchase the monthly subscription as needed. It's worth the money!

We use this app to help our brides locate their closest bridal store. I have had a great experience with the support team any time I have a question or concern. They are quick to respond have helped me fix any issues.

This app does exactly what it is designed to fon its very easy to add new stores and we have a global network of retailers who customers can find by simply entering their address and looking for the closest store on the map. I have had a couple of issues in the past where things have been updated by our theme and by Google and the app has stopped working but support have always been extremely quick to help me and have resolved the problem very quickly every time. Definitely recommend!

The team is always very supportive whenever an issue arises

I have no idea how this installed itself on our store. that was problem number one. At checkout it would prompt the buyer to use coupons that I could only assume it collects from the internet. it was unauthorized, Very janky looking pop up. All the while disguising itself as a dealer locator? It's most likely malware. Would very much not recommend Installing.

Amai's support team was extremely helpful – and FAST – in resolving an issue with their ProMap Store Locator on my Shopify site. Every representative was quick to answer my follow-up questions and followed instructions to investigate a layout concern. When I granted them collaborator access, they were able to quickly identify and implement a custom solution to resolve everything. Nice job, guys!

The app fulfills our requirements very well. We had a few questions during setup and received competent help from support very quickly. We can recommend the app and the team.

The app proved impossible to install and customer support didn't provide any help, only empty promises that led to nothing. This is just a big waste of time. I would suggest to look for an other app, there are way better customer service out there. These people are highly unprofessional IMO.

Great service when we have a technical question with responses back very fast. Thank you for the great follow-up and in guiding us when we have questions.

Helpful support!

Appli super et équipe super : on avait modifié un peu l'affichage et l'équipe nous aidé à faire fonctionner l'appli !

My support request was solved fast and received transparent updates from the service team. Thanks to Rash!

Support's response was fast and helpful. They resolved our issue quickly and provided a helpful explanation.

This product is of extremely poor quality and not recommended for purchase

fast and helpful chat for problem solving

Application très efficace et facile à prendre en main. Merci au support pour votre aide dans l'installation !

I recently had the pleasure of using the Store Locator application, and I couldn't be more satisfied with my experience. This app has quickly become an indispensable tool in my daily routine. First and foremost, the user interface is incredibly intuitive. From the moment I opened the app, it was clear that a lot of thought had gone into making it user-friendly. The design is clean and straightforward, ensuring that even those who aren't tech-savvy can navigate it with ease. What impressed me the most was the accuracy of the store locations. The app provides precise and up-to-date information about store addresses, operating hours, and contact details. I've used it several times to find stores in unfamiliar areas, and it has never let me down. The integration of maps is seamless, and I love the feature that allows me to see real-time traffic updates and the best routes to my destination. Another standout feature is the ability to filter searches based on specific criteria. Whether I need a 24-hour pharmacy, a grocery store with organic products, or a pet-friendly café, the Store Locator app allows me to customize my search effortlessly. This level of detail has saved me so much time and hassle. Moreover, the app includes helpful customer reviews and ratings for each store. This has been incredibly useful in making informed decisions about where to shop. Knowing the experiences of other customers adds a level of trust and reliability that I greatly appreciate. Lastly, the Store Locator app is incredibly fast and responsive. I've never experienced any lag or crashes, which speaks volumes about the quality of the app's development. It's clear that the developers are committed to maintaining a high standard of performance. In conclusion, the Store Locator application is a top-notch tool that combines accuracy, ease of use, and valuable features. It has made finding and choosing stores a breeze, and I highly recommend it to anyone looking for a reliable and efficient way to locate stores in their area. This app truly enhances the shopping experience and sets a new standard for convenience.

In 2022, Luna and team were a big help in making sure the store map worked properly. Again in 2023, Jasper was most helpful in helping troubleshoot the app after a theme update. It's a great add-on feature for our shop!

great app and great team, thank you very much!

Excellent customer service. We knew the app design itself was perfect for our business. With over 5000 locations, we wanted a fast, responsive, easy to use store locator. This checked all the boxes. Unfortunately we ran into an issue when linking up the APIs, but their dev team was extremely responsive and worked through the issue to find the fix (an error we had made by mistake). The app now functions exactly as we wanted. Highly recommend.

Customer support has always been responsive and friendly!

App is super easy to use and allows us to show multiple store location across the globe! The customer service team is also super helpful and quick to respond if you ever have a question!

Excellent service fixing our store locator page

Great app that really helps our customers find our locations. I had an issue with the map recently and their support helped me solve the problem very quickly!

The customer service is outstanding and the app is a big benefit for every webshop. Highly recommend!

Muy buena aplicación y el asesoramiento muy puntual. 10 de 10

Excellente application, help desk TRES reactif. Nouvelle version encore amelioré avec une dashboard bien construite.

Love this App, and the technical support has been responsive and helpful. I am more than thrilled to use this App ongoing.

This app is quite clunky. It does have good functionality, but the actual process of entering information is extremely inefficient. The app needs some considerable Quality of Life changes: -ability to set the default number of stores in the admin view. It reverts to 10 stores every time, which is very inconvenient -after editing a store, it returns to the first 10 stores, and it changes the sort order. -the sort order needs to have a default setting such as alphabetical or by store number -the default store hours setting appears to do nothing. I'd assume that it should pre-populate the store locations but it does not -needs to be integrated into the Shopify admin rather than opening on the developer website This could be a fantastic app with a bit of work.

Don't waste your time. Buggy and little or very delayed response. Will not post my review for some reason unless I type enough.

Quick to setup and customer service is top notch to make it easy to use and implement on my website. Minnie was great helper!

They were incredibly quick to respond and my requested change was implemented overnight! No complaints here :)

Awesome app and the support is even better. I had a small issue after a few years of working flawlessly and it was resolved for me very quickly.

Easy to use store locator, ran into an issue when I changed templates and the customer service was great when it came to figuring out the issue. They requested limited access to make the corrections/changes to my website and fixed it.

Great app, exactly what we needed and easy to use. Very responsive and attentive support, thank you very much!!

Had so many issues with set up in which customer service wasn't very helpful with. When I finally did get to the point of uploading locations, the system couldn't handle it. It did not work for me and my company at all.

by far the best shop locator program. we have used quite a few and none come close. Would highly recommended

Very good customer service, was super helpful in creating a custom solution for our store. Thank you!

Jasper from Amai Digital Pte Ltd was extremely helpful and responsive. Amazing support and resolved the issue I was encounter with grace.

The app works well, the customer service a little less. However it works, customer support should be better.

Support team is responsive, but the app is limited and not able to easily edit your profile/store. Would not recommend if you need to ever make edits to your store including name or store marker.

We've used this app for 2 years and are very pleased with it. The support team is excellent as well.

Easy to use. Support is very efficient, I had an answer in the very same day I ask. App recommanded

We've been using this app for a while now - no issues. Our first time contacting support was recently and was related to an import of data. Support was great to work with, responsive and solved the issue. Thank you.

This app was difficult for me to get setup, but the team got access to my store and also my google account and was able to get things setup for me. Thanks!

simple questions to help support; they took many time as they help other merchants as well on same time so it is not very 'chattable' with direct answers and also the easy questions of import csv file template have send as an attachment; but chat support need a developers to review it. while he can just check if template is ok or not or what to change to the template. took me 45 minutes to still have not any answer in this. Deleted the app

This app is easy to work with at the admin level and the customer support is excellent. Would happily recommend this to anyone!

Very impressed with the responsive customer service offered by this group. Jasper and his co-workers were excellent and did not give up when resolving a technical request. I would recommend this app!

Very pleased so far. Customer service quick and efficient. Needed the map page customising, which was done for us quickly with no fuss.

Glad I found an app that has an actual support team for my issues. App, and support help work great. Would recommend.

Great customer service! Assisted me with the items I was struggling with quickly and efficiently. Also aesthetics of map look much better than other apps offered in the store.

Usamos esta aplicación para localizar los centros de servicio técnico y nos resultó muy simple de implementar.

With the app cost you have to pay for Google API separately and you can not change the page slug. Does not worth it.

support very helpful - app very clean and easy to set up! I can recommend it. Very cool to see how the company is growing.

Perfect customer service (3 minutes for response) and professional help in fixing an issue with the app. Thank you very much for your help !

Horrible. Our maps either don't work half the time or load unusually slow. Contacted support multiple times to fix which only results in the same issues continuously. Lots of frustrated customers along with myself. Do yourself a favor and find another store locator app.

Quick, efficient and professional help in fixing an issue with the app as it appears on our website. Thank you!

We had a few glitches to iron out but the app works perfectly and the support has been quick and very helpful.

Great for a store locator. Very simple to use and easy to navigate. You can upload a list, publish to the store front, and works like a charm.

Happy about the service! I wanted to update the fonts to our brand fonts and they solved it for me quick and easy.

Very easy to install and to operate. And if something doesn't seem so easy, the support (Kay) is first class.

Luna and her team are all amazing! They were able to solve the issues we've encountered and are ready to extend the extra miles to ensure we get what we need from the apps. Worth recommending!

La aplicación cumple su función, además tienen un servicio de atención al cliente super rápido y eficaz.

Great product, and better customer service. Our issue (self inflicted) was discovered and solved quickly by support staff. Happy customer!

So far so good, had a little trouble setting up the custom API key, but customer service was very responsive and I'm enjoying the app's functionality. Thanks

Out of the three apps I've used for this, ProMap is by far the best, with the most amount of flexibility and design.

The support team is quick to help and respond! Love this app as a way to show our customers where we carry our product across the country.

Staff were very helpful and attentive with support issues. Will continue to use on our website in the future.

The support has been extremely helpful and responsive! I wish the page design was less limited and more functional for those who are 100% comfortable with coding, but the app works the way it should and will continue to use for all websites.

I had some issues getting my CSV file to work, but the support team quickly assisted my upload and it worked great!

Everytime I need something that is not possible in the app, I just ask the developpers (Secomapp) and they always respond really fast. Great support guys !

excellent support! they are quick to reply and have good info when you need it. the product is easy to use but the setup was off a little and I needed help figuring it out and they were very helpful

They don't support Google Chrome out of the box. They make you create your own custom API just for it to be supported on Google Chrome. Definitely not worth the money!

Very good for mapping out multiple stores or locations, plus great support. Set up was slightly clunky to begin with, but easy once you know how.

Support team is AMAZING! I needed this to display differently on our website and their support team said no problem! They also assisted me with all of my API Key trouble. I'm usually the one to follow up with support but this time it was the opposite.

Great Team behind this GREAT app, the team help me for my problem and they reply as fast and solve the issue, thank you :)

While this app was not an immediate plug and play (which, honestly what is these days) the staff was extremely helpful and very responsive. They helped me get this app running on my website and it looks great. I have no doubt that they will be able to help you get it up and running on your site as well.

I was silly to not realized that there was a publish button. ProMap's support team helped me within 12ish hour. Responding sometimes in minutes. Great customer support!

App works great and support always get back quickly. Client is very happy with the Store Locator :).

My client needed a map locator for visitors to search for vendors who sold their products. We started with a simple Google Map, but as they grew, it became difficult to manage. I reviewed a few different options, but this was was SOOOO easy to install, easy to customize, and a snap to bulk-import their CSV file. I didn't want the search to span across the top, so I tried another app, but realized why this one was much better. That would be my only critique...if they would allow the 'search' to display in different positions. Other than that, it's a great product.

We paid for this app and it doesn't work well. We asked for technical support, but we didn't get any response for looong time.

Our product is available in 500 stores so having a good mapping tool is essential. ProMap has been useful for us so far. Uploading csv's is easy and any other setup help was quickly resolved with their support team.

The app works fine. The customer service was great when I had a question about the app. Thank you guys!

Nice app. The customer service was very professional and helped me to solve the issues on editing the layout. Thanks!

App works well and is easy to use. Support quickly fixed an issue with how the map filters displayed with our theme.