JUNK Brands
United States
Reviews (3)
Gorgias has been instrumental for our customer service team by taking over the time-consuming requests, such as "where is my order" and "I'd like to start an exchange." The ticket queues and workflow rules have helped us organize and prioritize large numbers of requests while keeping our team lean. We can confidently recommend Gorgias as a full-featured helpdesk tool for your Shopify store.
Developer reply ·
Thank you so much, JUNK Brands team! We’re glad to hear Gorgias is helping your team stay lean while handling high-volume requests efficiently. It’s great that the AI Agent is making a real impact. We truly appreciate the recommendation!
We've been using Google Shopping Feed Pro reliably for years. The team is super responsive and helpful the rare times we have a question or problem. I even reached out recently about updating the app to utilize Shopify's new "Unlisted" feature and they got it added same-day. Thanks!
We really appreciate the functionality that GiftKart provides for our shop. The functionality to schedule or even just send a gift card to a specified recipient really should be a basic functionality included in Shopify. Sid has also been a joy to work with, very friendly and extremely quick to help out if we have any questions or need any additional functionality built into the app. I will say that the app does seem to always be rapidly changing. This is impressive and we are happy that we continue to get even more value with our subscription, but I do also worry a bit that something will break with how rapidly things are updated. That said, so far it has worked consistently and without issue. I would absolutely recommend GiftKart to anyone who needs a better gift card experience than what Shopify provides.