That's The Cake Bakery
United States
Reviews (5)
Updated Review: They continue to be amazing on making updates and fixing small errors! Amazing app, with even more amazing people who work on the backend to make sure that it works the way you need. I have had 2 different scenarios that I needed assistance with and both times, they were on top of it and helped solve my problem in just a few conversations. I do believe this app would help just about any business!!
Helpful and attentive. I've gone through different changes, and they have been helpful through it all. Easy to use and they're available to help with the little things sometimes we overlook.
Developer reply ·
Hi there! Thank you so much for a lovely review! I really appreciate you taking you time to share your feedback with us. If you ever need a hand feel free to reach out to us anytime. Regards Betty & Maria
Downloaded and added this app after having issues with another app not loading. Did have a singular issue that was resolved within a few hours and no longer have the issues. I am using this app to add fees for handling and service fees to pass onto the customer. It's been a breeze to use. I do recommend this app for anyone needing this service.
Developer reply ·
Hello, Thank you so much for your 5-star review and for sharing your experience! We're glad to hear that our app has been working smoothly for your needs and that our support team was able to assist you quickly. It's great to know that adding handling and service fees has been a breeze for you! We truly appreciate your recommendation and are always here if you need any further assistance. Thanks again for your support! 😊
Downloaded the app to use and try, had some issues in the beginning, and since have loved the app. They went out of their way to create and release the toggle option and was operational within 2 weeks. They've gone over the top to make our shop work seamlessly with other apps, especially their sister app - Zapiet Pickup and Delivery. I am hopeful they get a bulk add option when you need to add a bunch of options. Excited to see what other options they come up with in the future.
Developer reply ·
Hey Monte, Thank you so much for updating your review to 5 stars! We're thrilled to hear you're giving the app another go, and we’re glad we could help resolve the initial issues you faced. We really appreciate your feedback on features like a toggle and bulk options—our team is working on improvements and will keep you updated. Let us know if we can assist with anything else in the meantime! - Klaudia from Senior Support
This has been my go-to app since launching on Shopify in 2020. We've gone through a few updates, and many changes. The app has everything we need for our bakery. We have many, many variations and options to offer, and the support staff is reliable, knowledgeable, and super helpful with our request. I have looked at and tried other apps - none can match up to Product Options and Customizer. Highly recommended.
Developer reply ·
Hi That's The Cake Bakery, Thank you for your detailed review and continued support! We're honored to be your go-to app since your Shopify launch. We're also thrilled that our support staff has consistently been reliable, knowledgeable, and helpful. Your high recommendation means a lot to us, and we're committed to continuing to provide you with the best service and features. Thanks for choosing our app!
