Advance Reorder ‑ Repeat Order
by Identixweb Limited · launched
View in Shopify App Store ↗Reviews (60)
quick to respond and resolve an issue we were having
We were looking for an app to properly handle customer reorders since Shopify has no interest in fixing their account portal so that it will add the reordered items to the cart correctly. We tried this app to create our own reordering page and it met most of our needs. For a small, nominal fee they did some customizations for us that made it a perfect fit. Plus they are very quick to respond and completed the customizations very quickly. I would highly recommend! Thank you so much for sharing such a detailed review! 😊 We’re delighted to hear that our app was able to meet your reordering needs and that the customizations helped make it a perfect fit for your store. We truly appreciate your kind words about our support team and response time. It was a pleasure working with you and helping tailor the app to your requirements. Thank you again for your trust and for recommending our app! We’re always here if you need any further assistance. ❤️
Excellent app and outstanding support We recently updated Advance Reorder on MagicMedical.com, which still uses Shopify’s legacy customer accounts. The reorder function worked, but the account-page layout needed correction. Srishti was extremely responsive, helpful, and easy to work with. She fixed the display issue and made an additional improvement that left the page looking even better than before. Our customer was very happy with the final result. The app now works clearly and reliably, and the quality of support was excellent. Highly recommended for stores that need a strong reorder solution and a team that stands behind its product. Thank you so much for your wonderful review! 🌟 We're delighted to hear that the app is working well for your store and that Srishti was able to resolve the issue and improve the overall experience. Your kind words about our app and support team mean a lot to us. Thank you for your recommendation and for choosing our app! 😊
very helpful! Thank you so much for your review! 😊 Your kind words mean a lot to our team and motivate us to continue providing the best possible service. If you ever need any assistance, we're always here to help. Thanks again for your support! 💙
The app works great but the customer service puts it above and beyond. The app team was very helpful with a custom placement for me. Highly recommended Thank you so much for your kind words 😊 We’re really glad to hear that the app is working well for you, and it means a lot to know that our support team could help with your custom placement. Your recommendation truly motivates us to keep improving and providing the best experience possible. If you ever need anything, we’re always here to help! 🚀
Very simple and allows customers to customize which products they want to reorder from past orders and update quantities. The support team, especially Mayank, has been extremely helpful setting up the actual Reorder Button. Hi Lumea, Thank you so much for your detailed review—we truly appreciate you taking the time to share your experience! We’re really glad to hear that you’re finding the reorder experience simple and flexible for your customers. Making it easy for them to choose products and update quantities is exactly what we aim for, so it’s great to know that’s working well for you. A special thanks for mentioning Mayank as well—we’ll be sure to pass along your kind words. We’re happy to hear he could assist you with setting up the Reorder Button and make the process smoother. We’re committed to continuing to deliver this same level of experience throughout your journey with app and to uphold the standard that led you to share this review.
Does what it says on the tin and the support from the developer - we needed some CSS changes - was superb. Thank you so much for your kind words! We’re glad to hear the app met your expectations and that our support team could assist with the CSS changes. We truly appreciate your feedback!
Excellent customer service! The team was super friendly and extremely helpful in guiding me through the app installation. Highly recommended! Thank you for your kind words! We’re thrilled to hear that our team was able to help you with the app installation. Your recommendation means a lot to us!
They are very responsive to our support requests which is refreshing. Very happy with the product. Thank you for your kind feedback. We’re delighted to hear you’re happy with the product and appreciate our responsiveness. Your satisfaction is very important to us, and we’re always here to assist whenever you need.
Great App. Super Customer Service. Makes it so easy for our customers to reorder from their account page. Highly recommend the Advance Reorder - Repeat Order app! Thank you for the wonderful review! We're so glad to hear the app is making reordering easy for your customers and that you’re happy with our support. Your recommendation means a lot to us! 😊
Very good support for the set up, by video call, helping me step by step! thank you Thank you for the kind words! We're happy to hear the setup support was helpful. It was a pleasure guiding you step by step. 😊
Perfect experience!!! Thank you so much for your help!
Developer reply ·
We're so glad to hear you had a perfect experience! Thank you for your kind words — it was our pleasure to help you!
Muy buena atencion, a pesar de yo no tener muy buen ingles me oriento en todo, agradecido, la pèrsona que me atencion es Hemadri, 100/100
Developer reply ·
Thank you for your kind words! 😊 We're glad to hear that you had a great experience with our support team. Your satisfaction is our priority, and we're always happy to help. If you ever need assistance again, feel free to reach out. 🚀
Got amazing service from Manoj! He helped me with the coding and placement of the icon. I was very impressed with his coding knowledge.
Developer reply ·
Thanks for sharing your experience! We’re delighted to hear that Manoj impressed you with his coding knowledge and that he provided the help you needed. If you need any more assistance, just let us know!
Works as we had hoped.
Developer reply ·
Thank you for your review! 😊 We're glad the app is working as you hoped. If you ever need any assistance, feel free to reach out! 🚀
Chatted with Hemadri who was very responsive and helpful in answering any questions I had. The app does the job nicely!
Developer reply ·
Thank you for the great review! We’re so glad Hemadri could assist you and that the app is working well for you. If you need any further help, don’t hesitate to reach out!
This is an useful app, which can drive more business. The customer service is really strong, Hemadri is always helpful to follow up the issue and fix asap. Overall, the app is useful and is a must have app
Developer reply ·
Thank you for your thoughtful review! We're glad to hear that you find the app useful for driving more business, and that Hemadri and our customer service team have been helpful and responsive. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help.
So far this app has been great. The support team was very help. i do not know how to insert code and the team was able to schedule a session and install it remotely on my behalf. We are very excited to share this app with our customers.
Developer reply ·
Thank you for your feedback! We're thrilled that you've had a great experience with our app and support team. We're always here to help, whether it's through remote installations or guiding you through code insertion. We hope your customers love the app as much as you do!
The app is working very good! The functionality is exactly what we were searching for! The support during installation and adjustments was great! Would recommend 10/10!
Developer reply ·
Fantastic! We're thrilled to hear the app's functionality aligns perfectly with your needs. Thanks for highlighting our great support during installation and adjustments. Your 10/10 recommendation means a lot to us! Don't hesitate to reach out if you need further assistance.
Thanks for the patience with the phone call - we were able to get the program working very nicely and quickly. Thanks again!
Developer reply ·
Thank you for your feedback.
App is working fine, support was good. Many thanks to Maynank for our special customization.
Developer reply ·
Hello, thank you for your positive review and rating. ➝ We are glad to hear that our app is working fine for you and that you are satisfied with our support. ➝ We appreciate your gratitude to Mayank for your special customization. ➝ We are always here to help you with any questions or issues. Thank you for choosing us.
Fantastic service helped me set up the app with them putting all the effort in. App works well and am really pleased with it so far. Thank You
Developer reply ·
Thank you so much for your kind words about our fantastic service! ➝ We are thrilled to hear that our team went above and beyond to assist you in setting up the app. ➝ It's great to know that the app is working smoothly and that you are genuinely pleased with its performance thus far. ➝ We truly value your feedback and look forward to continuing to provide you with exceptional service.
Great app, Fantastic support! The app didn't quite work with the custom code we have in our store that helps up create case sizes. For a small fee, the app created a way so that their app integrated with our code, making it so easy for customers to reorder! So nice that they were willing to work with us and our revisions until we were happy :)
Developer reply ·
Thank you! We're thrilled you love the app and our support. Delighted we could tailor it to work seamlessly with your custom code for easy customer reordering. Your satisfaction is our priority!
This is a good app, that you shall install if you want to increase the repeatable purchase. The customer services is excellent, which they can assist to complete the setup according to our request. Well Done
Developer reply ·
We're thrilled that you find our app good and helpful for increasing repeatable purchases. Thank you for your appreciation of our customer service, which is always ready to assist you with the setup according to your request. We're grateful for your positive feedback and support.
I canot fault the service from Hemadri. I had some issues setting up the app and her tech team sorted everything out for me.
Developer reply ·
Thank you 🙏🏻 for your lovely 😍🥰 review and your appreciation of our service. 🙇🏼♂️ ➝ We are glad that Hemadri and our tech team were able to assist you with the app setup and resolve your issues. 🎊🎊 ➝ We value your feedback and your satisfaction. 😊 Please feel free to contact us anytime if you need further support or guidance. We are always here for you. 🙇🏼♂️🙌🏻
Wow Super fast customer service and it looks awesome on the account page. I struggled to install the app and they had it done in mins. Highly recommend They made some adjustment and wow really works great. One week later and need help with a new theme and they where on it
Developer reply ·
Thank you 🙏🏻🙇🏼♂️ for the fantastic review! 🥰😍 We're thrilled to hear that our customer service provided super fast support and that the app looks awesome on your account page. We're glad we could assist you quickly with the installation, and the adjustments made have resulted in a great working experience. 🎊🎊 We appreciate your recommendation and are here to help whenever you need us! 👏🏻🙌🏻
Again great help in solving a minor problem very quickly. Goo d job guys and keep up the good work. Rob Paramount Wines
Developer reply ·
Thank you Robert for your kind words!!! The support team is always available to help you with your queries...🥰
Really great app. Easy to setup and works perfectly. Support is fast and effective. Highly recommend the app for any store.
Developer reply ·
Thank you so much for your amazing review! The support team is always available to help you...
Great application, amazing support. Asked questions about customization and got my response and solution in less than 24 hours.
Developer reply ·
Thank you so much for your amazing review!!!!
The technical team was immediately reached out to me immediately to sort out the installation issues.
Developer reply ·
Thank you so much for your review! The support team is always available to help you with your queries...
fantastic support.. contacted the team to help me install the app and get the look and feel to be right and they immediately offered assistance. great app works fast and easy for my customers to use.. thanks again.
Developer reply ·
Thank you very much for the review, my friend!! We are always here to help you with your queries...🤗
recommended very helpful technical team , sort out my installation issue quick so far, app works well
Developer reply ·
Thank you very much for the review, my dear!! We are grateful for your words...🙏🙏
Reached out and asked for help with the mobile responsiveness of the pop-up and Binal helped get it set up correctly. Good customer support - recommend.
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Works well to add reorder functionality. Installation was quick but does require a simple theme code edit.
Developer reply ·
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
This App is fantastic for stores with customers coming back on a regular basis for replenishments. Its a functionality that no other App offers as far as we know. As we have a custom theme, one function didn't automatically set up as we added the App to our website - the Support Team immediately helped us with our issue and resolved it in no time!
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Thanks for this app as it saved time to follow the steps to go to the product page and then place an order. Now, users can reorder the item they have purchased from their account directly. Recommend this app!
Developer reply ·
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Great app and really helpful to optimize and create an easy and smooth repeat order process for our customers!
Developer reply ·
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I was searching for something like this and it works perfect. I requested a feature not included on the last versions and they add it on a couple of days. Really nice app and awesome support!
Developer reply ·
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
5* review from us! We had an implementation issue where our developers hadn't correctly installed the app. I had a chat with the guys from advance reorder and he installed it correctly, got it set up for me and was generally a nice person to have help me! Thankyou so much for your help and support. Getting it done so quickly was amazing!
Developer reply ·
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! It was our pleasure to help you out with your queries!
This app is a great functionality to be added to a shopify site, especially if you deal with wholesalers who need to easily place repeat orders. This is exactly what I needed. Two thumbs up! The support team has a special quality about how to serve customers and they did a great job. Recommend to all!
Developer reply ·
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
I love being able to offer my customers this option. It saves time for everyone! I want to thank the team especially because they helped me to install this app on my website. Thank you.
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Big help for my wholesale store section. Great helpful support team, quick and knowledgeable. hope it will help to increase sales.
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
We have been a Shopify merchant for 8+ years and rely heavily on our 3rd party app developers. We installed "Repeat Order" recently needing to find ways to make the ordering process easier for our customers. The app has done what we expected. We had to work with the support team to get some early issues resolved and they were good to work with. Would have like to have live chat as a support option, but email did get the job done.
Developer reply ·
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
For $5 a month to make it easy for my repeat purchasers, yes please! Their tech support was top notch as well.
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Outstanding App and A+ Customer service. Very well thought app I highly recommend the app . The app was up and running in few minutes
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
This app has helped and still helping our customers to save the time to order again the same product they have bought previously. No more waste time for finding the same product over the thousands of the products and then order. :-) Thank you for this great app.!!!
Developer reply ·
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
This app really delivers on its promise. Easy to set up and provides so much value by allowing customers to repeat their orders in three clicks. Very useful in crowded marketplaces like my own where customers often procrastinate. Moreover, the software team really takes feedback seriously, we have a custom checkout implementation and asked for an adjustment to avoid going straight to Shopify checkout missing important information we use to set up the order; these guys evaluated it and updated the app in a matter of hours. Really amazing guys, thanks and keep it up!
Developer reply ·
We really appreciate the time you took to write such a detailed review! Thank you very much!
I've tried to install the app but couldn't get it to work. However, I contacted the support and asked them if they would install the app for me - which they were only too happy to do. Result...a brilliant reordering system is now fully functional in my customers' account area. UPDATE: A WEEK LATER THIS APP CAUSED MAJOR ISSUES WITH MY NAVIGATION MENU, STOPPED IT WORKING AND ISSUES WITH SCROLLING UP AND DOWN MY SITE TOO! SO ADVISED BY SHOPIFY TO DELETE! DONE. FURTHER UPDATE. I'll get back in touch with the app developers in a couple of days and see if we can reinstall - see how it goes as I really did like the app (it was my favourite actually).
Developer reply ·
Hi there, We are extremely sorry for the inconvenience you had with our app. We had contacted you regarding the issue you were faced with this app, but we didn't get any response from your end. We also have experienced that you have removed our app from your website. We are requesting you to please give us a chance to correct our mistakes and make this app run again on your website as it was running before. Thanks
I was wanted to configure this app on my website and tried my self by following the instructions are shown in the FAQ. Unfortunately, my bad luck because I'm not well with coding. So I went to the support team and asked them for configuration. They did it very fast.
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
Great way of getting repeat orders off customers. I had little issue with this app which I didn't understand as I'm not well known with the code but support guys resolved the issue on the same day I requested. Fantastic App!
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
I have been using this app for a long and very happy with it. We're getting more sales for the same product. Very satisfied with this app!!!!!
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Great app! I was worried when it does not work for some reason and get in touch with the tech support team. They looked into my issue on the same day and resolved it quickly. What I most liked in this app is their live support chat option.
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
So far this app seems good and the developer was extremely helpful at installing the code to get it to work the way I need it. Thanks.
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!
The re-order capability is great. But.. - if there are items in the cart already, they disappear if the re-order is used - once the re-order is used, the customers cannot add or amend items in the cart It would be great if this functionality could be added - but the developer says its in the pipeline and will be there in 15 days (so around 31 Dec 2018) EXCELLENT support via their chat function, I'm still incredulous, they rock.
Developer reply ·
Hi there, We have made some more UI changes and added some more functionalities considered your issue too. Please take a look at our app with new stunning features. I know we 're too late to let you know about it but we working some more great features which attract you and others to this app.
Feature-rich and indeed a very useful app. Above all, an excellent team support. Thank you!
Developer reply ·
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
We love the app! We process many reorder orders and this has saved us time. Support was incredible to answer questions prior to installation and to provide customization afterward too. Highly recommend!!
Developer reply ·
Thank you for your valuable feedback. It was our pleasure to help you out with your queries!