UpPromote Affiliate Marketing
by UpPromote
View in Shopify App Store ↗Reviews (3855)
10/10 Some of the most responsive and helpful onboarding I've ever received from any app. I had a long list of questions from functionality to DNS records and Evans and in 45 minutes, I'm ready to go live. Highly recommend this app, the functionality is leaps and bounds above my previous affiliate marketing app, every question was answered thoroughly in a few minutes.
Tommy was very helpful today in answering a question I had about billing. He gave clear answers and provided the solution I was hoping for. In short, I'm very satisfied with that part.
Tanie was incredibly helpful! I'm still pretty new to the app, and she guided me through it and showed me where to find the preview for our Affiliate Guide page. Quick to respond and made everything easy for a newbie like me.
Tanie was wonderful. Fast and effective. This is the type of support that my company loves.
Thanks to Tanie for quickly resolving the issue and for the great customer service!
This app is a perfect fit for our company. Its very easy to use and setup. Customer service has been outstanding (Thanks Tanie)
Great app and excellent customer support! UpPromote works really well and makes managing our affiliate program easy and efficient. The platform is intuitive, reliable, and offers everything we need. A special thanks to Evans from the support team for his kindness, professionalism, and quick assistance. He was very helpful and attentive to our needs. Highly recommended!
Wir sind gerade dabei alles einzurichten und Tanie vom Kunden-Support antwortet nicht nur sehr schnell, sondern auch kompetent und lösungsorientiert. Ich freue mich schon auf die weitere Zusammenarbeit.
We had issues deleting spam/fake affiliates who managed to signup for our websites affiliate program. Mandy was very helpful in quickly assisting us to remove these fake signups. Thank you so much for the speedy, helpful service.
Great support from Gwen - I received a very quick response to my query and the issue was resolved within a few minutes. Very happy with the app support!
The app is very intuitive and has excellent customer service. Tanie helped me resolved all the questions that came up as I was working in the creation of the program
Gwen provided excellent customer support! She was professional, patient, and helpful throughout the process. She clearly explained how to resolve the affiliate email verification issue and guided me through the necessary steps. I truly appreciate her quick assistance and clear communication. Thank you, Gwen, for the great support! Highly recommended!
Great app with a user-friendly interface, excellent design, and great value for money! Special thanks to Mina from customer support, who was incredibly quick, kind, and helpful. Highly recommend this app!
Mina a été super, elle a répondu rapidement à mes préoccupations.
Gwen was amazing understanding and helped me fix my issue quickly :) 5*
Sehrt tolle App für Shopify um mit Partnern zu werben. Alles sehr leicht gestaltet und super umzusetzten! Gwen hat mir auch sehr bei Fragen geholfen.
Quick real person reply. Friendly and helpful. Solve all my problems. Personalized experience. Special thanks to the staff Barney. Made my setup of affiliate program much easier
It was a quick issue I had but nonetheless I had a great customer service experience with Lina, she helped sorting me out.
Very helpful customer service, quick to respond and I got everything sorted in minutes.
Gwen has been a tremendous help with our inquiry. We were able to make our dashboard fit our store's theme, and the platform performs perfectly. I highly recommend working with UpPromote, and I hope you have Gwen supporting you. You'll definitely be in good hands. 10/10 ^_^
Great service from Lina!! Guided me well on the issues I was having on setting up. The app is great, easy to integrate with Shopify, and offers all the features needed to build and scale a successful affiliate program smoothly. Highly recommended!
Tommy was great! Helped me and walked me through what was needed and made it easy.
Mina from UpPromote was very efficient and quick to resolve my issues. It is really appreciated to have quick support to us small business owners, I recommend using UpPromote. Thanks!
Tanie has been incredibly helpful and responsive! She made sure my questions were answered clearly and walked me through everything I needed. I really appreciate her patience, quick communication, and great customer service. Thank you, Tanie
great product fit for purpose transformed our whole store both for me and my affiliates, works seamlessly and support are faultless when needed if your looking for a commission based affiliate product that takes all the hard work out for you, youve found it
So helpful - answered all my needs in a quick and friendly manor!
Awesome support. First time asking for help and they delivered. Thanks Mandy!
My support service with Tanie was really fanatic!
Mina's support is fast and friendly and we've been happy with the app so far.
Barney is amazing! Extremely efficient at resolving issues!
Set up process is a breeze, thanks to Maya I was ready to go in less than 5 minutes. Highly recommend!
Tanie was extremely helpful and I would highly recommend her for guidance with the affiliate program. Tanie thoroughly explained the affiliate program and is extremely knowledgeable. She walked me through the process and gave guidance on the right approach for the affiliate program.
Just getting started, but great support team which is often more than half the battle. App is pretty powerful once you start understanding how to operate with it. Excited to put it to good use for my business.
Customer service on the UpPromote app is massively helpful when navigating any issues or questions regarding the App and processes in managing affiliates. The team are patient, knowledgable and friendly. Lina has been especially fantastic in helping with numerous queries. Always offering quick but thorough responses, clarifying anything I'm uncertain of with professionalism and politeness.
Lina was consistently patient in answering my questions, and the overall experience was quite good.
MERCI beaucoup tommy pour votre aide et votre patience. j'apprécie vraiment votre aide et le temps que vous avez pris pour m'accompagner
Réponse rapide et très claire. Personne très compréhensive et pédagogue.
Great customer service from Tommy. Fast & useful response.
Evans was very patient and helpful throughout the process. He helped me solve the issue of keeping only the registration form and embedding it into my GemPages page exactly as I needed.
Thanks Evans for the great service!
Cynthia was a great help resolving a slight problem I had
I had a great experience with UpPromote's chat support, especially with Tanie. Tanie provided clear instructions and support throughout the process, making it easier for me to understand the setup. I really appreciate her assistance and dedication in helping me resolve my concerns. Thank you so much, Tanie, for your excellent support!
Gwen really helped me, accurate and fast information, Great support!
Tommy has been incredibly helpful and responsive. He's been clear, patient, and quick to assist whenever I had questions or needed help with our affiliate setup. Really appreciate the reliable support and smooth experience!
Using this slightly differently and so needed some customisation, Tommy was really helpful in making that happen - pleased so far wit the ease of set up - will see how it all goes once we are up and running
Tanie was extremely helpful, patient and committed to finding solutions. She took the time to understand our questions, checked technical details with the development team and continued investigating when the first answer did not solve the issue. We really appreciated her friendly communication and genuine effort to help us. Thank you, Tanie!
The customer service is outstanding! I had a few questions as I was setting up my programs and they offered to go through my set-up to make sure it was done correctly and how I wanted! I was very impressed. Gwen did a great job pointing out some things.
Awesome plugin that works great, and their support team (Tommy) is super fast and helpful. Highly recommend UpPromote!
Very quick to update affiliate info and also helped out with our signup form at the same time. Great customer service.
The UpPromote app is different from any other affiliate management tool I have used before. I am still working through the differences and have not seen many referrals yet, but the customer service is comparable to none.
Barney Helped out great, was very helpful with the technical part of setting up the registration form on my website.
This app is exactly what our company was looking for to manage our affiliate program. It’s incredibly versatile and intuitive, even for first-time users. The customer support is also outstanding. Maya knows the app inside and out and has provided excellent recommendations tailored to our business needs. Highly recommended
The app has everything you need to get started with affiliate marketing without making life complicated. The support team is also quite responsive when it comes to answering our various questions and helping us out. A special mention to Tanie for her help!
Name: Tudor Ciobanu Company: Lumina Global Trade Review Title: Great app & quick support from Nick Review Text: A very useful app for setting up an affiliate program on Shopify. Special thanks to Nick from support for helping me quickly update our commission rate from 10% to 15%. Everything works smoothly and professionally!
Mina was incredibly helpful and supportive throughout the whole process. I wasn’t sure where to start or how everything worked, but she made it all very easy to understand and helped me with everything I needed. She also reassured me that I was in the right place and that this was exactly what I had been looking for. Excellent support and a great experience — thank you, Mina!
I was actually about to switch to a different affiliate program because I was overwhelmed trying to understand how everything worked. Before making that decision, I decided to use their chat feature and ask as many questions as I needed to get clarity. Nick was incredibly patient with me. Platforms like this can be confusing at first, especially when you're setting up something with multiple products and commission rates, but Nick answered every single question thoroughly and even provided helpful resources along the way. That level of support completely changed my experience and convinced me to stay. Highly recommend, especially if you value real human support when you need it.
