Alibaba & AliExpress Dropship
by Aliexpress Dropshipping Center · launched
View in Shopify App Store ↗Reviews (163)
completely scumbag process to being able to unsubscribe, unlike other apps, if you uninstall will keep taking your money, you need to look very well before engaging with this app and keep bout eyes open
Their support staff are terrible. If I could give them less than 1 star I would. I have been trying to message them online, via email, and through Get Support and no one is responding to any of my messages. It's a joke!
Developer reply ·
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
There are scammers, the biggest mistake you could make is press the ''try'' button, stay way from these scammers
I uninstalled this app and they still charged me
Developer reply ·
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
auto payment for the second tier package. i didnt ask for it but they tried charging me. rubbish
Developer reply ·
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
☆☆☆☆ Very disappointing experience. I only installed this app because I wanted to browse the product catalog and see if the products were suitable for my Shopify store. I never intended to purchase a premium subscription. I later discovered that my account had been switched to the Empire plan, which is advertised as $99/month after the trial, yet my card was charged $118.99. I was never expecting a charge of that amount. Support cancelled my subscription after I contacted them, but I am still waiting for a refund. Please be extremely careful when starting the free trial and entering your card details. Make sure you fully understand what plan you are being enrolled in and what you will actually be charged.
Developer reply ·
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you! 🙏
Muy mala aplicacion me cobro y luego ya no pude entrar hasta dejaron que me suscribiera no la recomiendo
paid for it and it does not work
Developer reply ·
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
Store full of garbage products with margins you could never profit from and then a long and difficult cancellation process. avoid.
Developer reply ·
Hi team! We're truly sorry to hear about your experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this with you!
tried to charge me after I cancelled. It charged me 4x more than the actual plan. Scam app.
Developer reply ·
We're truly sorry to hear about your experience. One of our associates reached out to you via email to sort this out. We look forward to resolving this with you.
It seems like a scam - I opened this through shopify and it redirected me through a page where they offer this for $1/month. And they are asking for credit card information - shopify never asks for your credit card details when add a new app.
Developer reply ·
We're truly sorry for the inconvenience. One of our associates reached out to you to resolve this. We look forward to sorting this out with you.
Charged me randomly. just sketchy in general.
Developer reply ·
We're truly sorry for the inconvenience. One of our associates reached out to you to resolve this. We look forward to sorting this out with you.
IS only AliExpress not Alibaba or Temu
Developer reply ·
We're truly sorry for the inconvenience. One of our associates reached out to you to have this resolved. We look forward to sorting this out with you 🙏
I was looking for apps with POD and also Dropshipping. Since the beginning of August, I wrote several emails asking whether they offered musical products and which ones had warehouses in Europe or faster delivery mechanisms. However, the only reply I received was that I should install the app myself, search for the products, and check them one by one. So, I installed the app on August 14th. On that very same day, I verified that the product prices were the same—or even higher—than the prices these same merchants were selling directly to end customers in Europe. In other words, a producer was directly competing with the retailer. This is called unfair competition and should not be allowed on Shopify. I come from a family of entrepreneurs, going back to my great-grandfather. People who traded internationally. My father planned and built one of the country’s largest chemical industries, and he always had different prices for end consumers and retailers—sometimes as low as 1% of the retail price. Everyone benefited. He sold to retailers almost at cost price. For example, he could sell a product at €0.01/liter, and then retailers (all of them) would sell to end consumers at €5/liter. Everyone had their role. Each person did what they knew best. When someone wants to capture everything for themselves, besides being legally considered “unfair competition,” it is simply unethical. In my opinion, such an app should not be on a platform alongside other sellers. Shopify should evaluate what is best for the sellers, always aiming at the greater good, for society, for healthy balance. I also learned this from my mother. Once, I asked her why she never shopped at the same place (supermarket or elsewhere), and she answered: “To distribute the money among everyone.” That is the role, above all, of people who are truly rich—in spirit. Although I immediately uninstalled the app, I later saw in my bank statement that they still charged me. I also received an email with a “shady business offer,” giving me two options where they would not refund my money, but instead tried to push me into continuing business with them. I am not interested—neither now nor ever. People without honor do not deserve trust. I only lose €100 once. Perhaps this is the very reason why TEMU cannot establish itself in the market: lack of trust. My mistake was installing an app that claimed to represent the strongest Chinese companies. I believe they are as much retailers as I am on Shopify. Therefore, I also believe that their only goal is to profit from the app fees, not to actually do business. Interestingly, I have just read that the app was developed in Dubai. That would explain a lot…
Developer reply ·
We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏
no way to view products available before paying to sign up
Developer reply ·
We're sorry to hear about your experience. Please allow us to make this right! Our team has reached out to you via email to have this fixed. 🙏
The worst experience in life. I have already off load the app in the free trail and but still take money from my acount. I am not able to do anything because the are not able to find my account only force you put the payment detail again them can continue.
Developer reply ·
We're truly sorry for the unpleasant experience. Please allow us to make this right! One of our associates reached out to you via email. We look forward to resolving this with you 🙏
Everything is fake. All reviews are fake they used to give credits people to get fake reviews. It is roast app i ever seen
Developer reply ·
Affordable and valuable solutions are what we strive for—thank you for noticing! We’re here to keep making your experience worth it.
It is not free! I can not check products if I do not subecribe to a plan immediately after I install the app! Very confusing!
Developer reply ·
We're sorry that you had to experience this. Allow us to make this right! Our senior support has reached out to you to sort this out. Thank you!
I am trying to cancel my subscription, i am not able to log in, I am not able to reach support... how do I cancel my subscription?
Developer reply ·
We're sorry to hear about your difficulties canceling your subscription. Please be assured that our team's here to resolve this. One of our associates has reached out to you to sort this out. Thank you!
I would not recommend it runs extremely slow, and this only connects to aliexpress.
Developer reply ·
We're sorry that we didn't meet your expectations. Our team would like this to be resolved and has reached out to you via email. Looking forward to sorting this matter with you!
THERE IS NO FREE PLAN
Developer reply ·
We're sorry to hear that we didn't meet your expectations. One of our senior specialists has reached out to you via email. We look forward to sorting this out with you!
horrible, keeps saying my account doesn't exist, but the same email is populated in my settings. Photos don't transfer over, customer service is extremely slow. Don't waste your time, use another app.
Developer reply ·
We apologize for the frustrating experience you've had with our platform. We're sorry that our customer service team didn't meet your expectations. We'll take your feedback seriously and work on improving our services. Can you send us an email at support@felex.co so we can get this sorted?