6FT CLUB®
United States
Reviews (7)
I am trying to cancel my subscription, i am not able to log in, I am not able to reach support... how do I cancel my subscription?
Developer reply ·
We're sorry to hear about your difficulties canceling your subscription. Please be assured that our team's here to resolve this. One of our associates has reached out to you to sort this out. Thank you!
I just now downloaded this app. Within 1 minute, my site was completely secure from people trying to copy/paste text and images. Super impressed with how incredibly easy it was to get this working, and the free price tag is so generous. Thank you very much!
App has been installed two days on site, and so far great experience. Had a small display issue, emailed their customer service, and it was fixed in under a day. Looks great on mobile, tablet, and desktop, and I know it’ll help avoid confusion for international customers. Affordable too. Thanks so much!
I am extremely pleased with my experience using this app! The customer service is really excellent - even though I had quite a few custom fixes needed, their team resolved each of my requests perfectly. We were previously using another sticky cart app which was free of charge, but it was NOT pretty to look at, functioned in a somewhat clunky manner, and had huge issues with responsive design (mobile vs. desktop views). This app in contrast has a very sleek and modern feel to it with all sorts of cool features like trust badges under the checkout button, animations on the add to cart button, quick buy buttons, and display of the review ratings on the sticky add to cart bar. It is a MAJOR upgrade not only from the app I mentioned but also from our regular Shopify cart page which looked like something from the 1990s. We couldn't be happier with the smooth function of this app and to boot, the amazing customer service of their very dedicated team. We had a special checkout page from another app they mapped the checkout button to, and they adjusted our cart icon to fit with the mobile experience, both things they didn't have to do, but did, because they're AWESOME. Overall, more than worth the cost. A shoutout to Brigitte and the whole team - thank you so much for your patience, stellar customer service, effectiveness, and the great app that resulted from all of it! I'm a happy camper, and we hope our customers will be too :):):)
While the customer service experience was great, this app didn't quite meet my expectations. It felt a little clunky in terms of the design. For instance, instead of having my feature image appear normally on the sticky add to cart bar, there was a strange border around it that kept interfering with the image and creating black lines. Also, I was told that some customers prefer no zeroes to show up at the end of a price, like this: $53.9, but that's very unusual here in the US. Most people include the zero for dollars and cents, like so: $53.90. I had to change the price of my product just to get rid of this issue and then it reappeared when multiple items were added to the cart because the two 5's (i.e., $34.95) added together to produce $69.90 which displayed as $69.9. Additionally, the appearance on mobile was not so great - everything was squished together - until this issue was mostly resolved with a special script given to me by this app's excellent customer service. The last problem is that we have a third party plugin for our checkout page, and customer service was unable to direct the add to cart button to the new checkout page. Eventually, I turned this app off for all of the above reasons - although customer service was very responsive and tried to be helpful, Thank you for trying though!! update: I actually liked this app it's pretty sleek, but there was another conflicting app so we had to uninstall, but recommended!
Developer reply ·
Thank you for your review. First of all, sorry for the inconvenience the app caused. Thank you for your patience to give us these messages, thank you for your patience on the app. Sorry, the app would not please you. We have a lot to do to make the app better and better. Thank you for your feedback. All the best.
After I saw all the great ratings of this app, I was very excited to use it. I'll start out by saying it's not all bad, but unfortunately, I did not have a good experience. The good: 1) set-up was very simple - my unpaid listing appeared on Google Shopping and after a few days was showing up for all relevant searches; 2) customer service is 5-star (Luke really did his best to help me out and was successful with helping me with the free shipping piece since it was originally displaying the highest priority shipping I charge rather than standard). The bad: 1) we currently have two products, and even though nowhere in Shopify does it say they are variants, Google was treating them as size variants of each other; 2) only the feature images showed up on the unpaid listing result - when you clicked on the listing however, very old images were showing that were out of date (Luke tried to do a reset on these two things to get our current product images to display, but sadly it didn't work); 3) more of a suggestion than a bad thing, but it would be really helpful if this app integrated with review systems like judge.me - currently this app does not support this because Shopify creates its own ID that it sends to Google rather than grabbing your gtin/SKU, meaning you can't get your product ratings to display on Google Shopping because the numbers won't match up. Although I've decided to try out another app in the hopes of a better result, I do want to emphasize the excellent customer service - thanks for trying guys; it's the app that let me down!
Developer reply ·
Hi, I'm Cíara from the Shopify Apps team, I just wanted to say thank you for your review, we appreciate hearing from our merchants. I completely understand how frustrating it can be when something you need isn't in the app, and I'm going to follow up with you just to make sure you can get in touch with us. Keep an eye out for my email shortly! Cíara N | Shopify Support
This app is great! It makes the product descriptions so much sleeker and best of all, since we're just starting out, we're taking advantage of the free plan. Originally, our product descriptions were long and scrolling, but now with the accordion, they improve the user experience, creating a more manageable product page. Additionally, customer service is 5-star. I had trouble getting the app installed because of an issue with our theme, and Robert was a great help. He had it fixed within a day, and we started to see our conversion rates climb. Thank you to the team that made this app possible and for great customer service!!