AfterShip for TikTok Shop
by AfterShip · launched
View in Shopify App Store ↗Reviews (330)
The app is really helpful. Though we had some issues with the sync right now, it is not the app's fault but internal limitations/set up. Thanks for great supports!
Support as Expected (Great Support)！Love it!
Developer reply ·
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
The app needs a few bugs fixed but overall a great tool. I was having issues with my TikTok Shop syncing with Aftership. I deleted Items from my TikTok but the items were still Live via Aftership. This caused issues with product syncing and allowed customer to still purchased items that were removed. Kumar with Aftership took time to help me reset my account and now things are properly synced so far.
Developer reply ·
Thank you for your feedback and for sharing your experience. We’re glad to hear that Kumar was able to assist you in resolving the syncing issues with your TikTok Shop. We apologize for the inconvenience caused and appreciate your patience. We’re actively working on fixing the bugs you mentioned to enhance the app’s performance. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support+feed@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
It was easy and smooth not as fast but really nice
Developer reply ·
Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Customer Service is excellent. It's improving, but still not very intuitive for set up.
Developer reply ·
Thank you for taking the time to provide your feedback. We’re thrilled to hear that you found our customer service to be excellent. We understand that the setup process can be more intuitive, and we're actively working on improvements in that area. Your insights are invaluable in helping us enhance our services. We're here to assist you every step of the way and ensure that your experience with our app is smooth and enjoyable. One of our experts has sent you an email so we can join you for a screen share meeting to demonstrate our application. If you encounter any difficulties during the setup process or have any questions, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com We look forward to your updated review and sincerely hope that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
This app is great. Every time I need help with something they get back to me quickly and are very professional. The only reason I'm rating as a 4 star is because they offer an essentials package of 100 orders and a pro package of 500 orders. I really think they should offer something in between both of those packages.
Developer reply ·
Thank you for taking the time to share your feedback regarding our app. We truly appreciate your kind words about our prompt and professional support. We have carefully noted your suggestion regarding our pricing packages and understand your desire for a more tailored option that better aligns with your business needs. Your input is invaluable to us, and we are committed to providing pricing plans that accommodate a wider range of requirements. We aim to offer a solution that better suits the needs of users like yourself who may require a higher order limit than the Essentials package but find the Pro package exceeds their requirements. Could you please share your availability, so we can schedule the meeting at your earliest convenience and discuss your requirements? Regards. Team AfterShip.
Great customer service
Developer reply ·
Thank you so much for taking the time to share your valuable feedback. We’re delighted to hear that you found our customer service great. Your feedback is immensely valuable to us, and we truly appreciate your kind words. It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Just starting the app but customer service was great!
Developer reply ·
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Although learning the new app & connecting it to tiktok shop is confusing the team at Aftership is most helpful. I've reached out several times and they are always quick to respond and so helpful.
Developer reply ·
Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
helped me get what I needed, would have been 5 stars but, I am in a big rush and took a little long to respond
Developer reply ·
Thank you for your valuable feedback. We understand that timely responses are crucial, and we regret the inconvenience caused by the delay. We assure you that we are taking steps to ensure that this does not happen again. Our team is continuously working towards improving response times and providing better service to our users. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
They were very supportive and helpful right off the bat. Kumar offered a discount to get me started so I can start selling more products. I hope to have a long and fruitful business relationship with them. Syncing products to Tiktok is a very straightforward and simple process and I am impressed with how fast and light the app is.
Developer reply ·
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are implementing our services, we will be helping you with upgrading the plan at affordable. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
The app seems to be very easy to set up & if you need help customer service is very quick to answer. I haven't actually used it yet after setup, but I hope all goes well.
Developer reply ·
We are glad to know that you are happy with the app and the customer service support. Thanks for your valuable feedback. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at support@automizely.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
She was very helpful and knew what I needed to get done. She also finished it quick and in a timely manner.
Developer reply ·
We are glad to know that the support team was able to resolve your issue on time. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at support@automizely.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team Automizely
This is too early to provide a review as I am in a setting up stage. Surely will provide a review once started utilizing the app
Developer reply ·
We are glad to know that you are setting up the app. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at support@automizlely.com We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team Automizely
Semplice e intuitiva, l'app è stata creata in pochi minuti grazie anche al supporto on line. Il collegamento allo store è stao automatico.
Developer reply ·
Hello, Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Automizely Team
