Blanka Makeup Beauty Cosmetics
by Blanka · launched
View in Shopify App Store ↗Reviews (97)
I recently put in a sample order and have not received it yet. The customer service let me know what the issue was and rectified it immediately.
I absolutely love my experience with Blanka so far! They have a great team and are very responsive. The integration is smooth and they have wonderful products. So excited to be working with them.
Developer reply ·
Hello @ShaliLynn Luxe! Thank you so much for the kind words! We’re thrilled to hear that you’re loving the products, enjoying the seamless integration, and having a great experience with our team. Supporting your business is our top priority! If you ever need assistance or have any questions as your store continues to grow, please don't hesitate to reach out. We're always here to help!- BLANKA Team
Awesome company. Polite people. They will email you if something is off. Highly recommended
I would recommend Blanka to others because the staff is very supporting and uplifting, in whatever you choose to do with your business. I had the pleasure today to work with Andie, who assist me with inventory and any questions I have. Andie was very kind and supportive. Andie is alway such a big help. Andie is amazing to work with.
Developer reply ·
Thank you so much for sharing your experience! We’re delighted to hear that you’ve found the support team to be so helpful and uplifting as you work on your business. It’s wonderful to know that your technical issues and concerns were addressed with care and efficiency. Providing clear guidance and support is what we strive for. We’re here to continue supporting you every step of the way—thank you for recommending Blanka! Wishing you all the best on your business journey!
I’ve been using Blanka for my store, Gecko Glow Beauty, and the service has been fantastic. I recently needed help upgrading to their VIP Annual plan to get faster, priority order processing. Their support representative, Abigail, was incredibly helpful—she guided me through the Shopify Billing process and made sure everything was activated immediately. It’s rare to find such hands-on support for e-commerce apps, and I’m already seeing the benefits. Highly recommend Blanka to any brand looking to scale and improve their fulfillment speed! Hello @Gecko Glow Beauty Thank you so much for taking the time to share such a wonderful review! We are so happy to hear that Gecko Glow Beauty is thriving on Blanka and that upgrading to the VIP Annual plan was a smooth experience for you. Abigail is an incredible asset to our team, and I will be sure to share your generous shout-out with her—she will be delighted! Priority order processing is going to give your brand a fantastic edge as you scale. We are so proud to partner with Gecko Glow Beauty and can’t wait to support your continued growth! - BLANKA TEAM
My experience is great! Everyone of my issues were solved. Love them!
For the past three years, our collaboration with Blanka has been nothing short of transformative. In an industry where reliability, speed, and brand alignment make or break the customer experience, Blanka has consistently delivered above and beyond. What started as a simple supplier relationship quickly evolved into a true growth partnership. Their platform is intuitive, their product quality is consistently impressive, and their fulfillment reliability has allowed us to scale without hesitation. But what truly sets Blanka apart is the people behind the platform—responsive, proactive, and genuinely invested in our success. Blanka has empowered us to launch products faster, maintain tighter brand control, and deliver a premium experience to our customers. Every update, every improvement, every support interaction reinforces the same truth: they care about helping brands win. Three years in, we’re not just satisfied—we’re energized. Blanka has become a foundational part of our operations, our product strategy, and our ability to grow with confidence. If you’re looking for a partner who shows up, follows through, and elevates your brand at every step, Blanka is exactly that.
I can't wait to start selling my makeup @She Hustle Everyday And we can't wait to see you launch! Setting up your brand is such an exciting milestone! Thank you for the wonderful review! Wishing you all the best on your journey!
Excellent customer service. I had accidentally uploaded the wrong logo while learning how the platform worked and testing products on my webshop. I did not realize that the logo would become locked once products were published. I contacted support expecting a complicated process, but they responded quickly, understood the situation, and helped me resolve the issue right away. Their professionalism, patience, and willingness to help made a great first impression. As a new user, I truly appreciate the support I received and I am looking forward to a successful long-term partnership. Thank you for the excellent service and for helping me get my brand set up correctly. Hello Masion Molinari! Thank you so much for taking the time to share such a detailed and thoughtful review! Making your onboarding experience smooth and hassle-free is always our main goal. We are so excited to have you on board and can’t wait to support your brand's growth as you launch. Here’s to a wonderful and successful long-term partnership! - BLANKA TEAM
FUCKING APP DONT USE BE CAREFUL Hello @We Dont Make Trash I am very sorry to hear about your experience and the frustration this has caused. We take feedback like this seriously and would love the opportunity to look into what went wrong and make it right. Our goal is to ensure our merchants have a seamless experience, and we apologize that we missed the mark here. Please don’t hesitate to contact us at hello@blankabrand.com. We’ll also be following up with you directly to make sure everything is resolved smoothly. - The BLANKA Team
Abigail was amazing. Abigail greeted me with kindness and addressed my issue right away. It didn't take long before I was up and running. A little confusion on my part became clarity after she helped me. I am very thankful. Especially as a new customer. Hello @Reiland Beauty Products, LLC Thank you so much for the glowing review! We are so happy to hear about your experience. Abigail will be very grateful! It was a pleasure helping you find clarity, and we’re thrilled to have you as part of the community. Welcome to the family—we can’t wait to see your brand grow! - The Blanka Team
Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck. Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation. Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense. Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund! ============================ EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution): Andie from Blanka 4:52 PM (1 hour ago) to me How are you doing? After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can. The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services. Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions Regards, Hi @DermaCrest LLC, We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how critical timely fulfillment is for your business and regret the impact this situation has had on your orders and inventory. Please know that our management team is actively handling this matter, and we appreciate your patience as we work to resolve this issue. - BLANKA Team
Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across. @Urban Bushgoddess! Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience. Providing responsive support and a high-quality product catalog is something we take great pride in, so it’s wonderful to hear that it’s making a difference for you. We’re grateful to be your partner and look forward to continuing to support your success! - BLANKA Team
This app is so amazing, Andie was so helpful. He went right ahead and did what I ask. I'm so thankful that I found this app...trust you want be disappointed. Thanks Andie and staff. Thank you so much for your feedback! 🌟 We’re thrilled to hear you had such a great experience with Andie and our team. Your support truly means a lot to us, and we’re so happy that Blanka has been helpful to you. 💛
Very responsive to technical questions and exceptional customer service. Will continue to do business with the team at Blanka as I know they will handle any issues that come up quickly. Thank you so much for your kind words! We’re thrilled to hear our team’s responsiveness and customer service stood out to you. Knowing that you feel confident in our ability to handle any issues quickly means the world to us. We truly appreciate your continued trust and look forward to supporting your business for many years to come.
Everyone on the team that has helped me (Patrick, John, Andie, Mae) have been super accommodating, helpful and informative with all of my questions throughout the entire process. Great products and amazing customer service. 5 stars! Thank you so much for your amazing review! 💄✨ We’re so proud of our team, and it’s wonderful to know you’re loving both our products and our service. Thanks for the 5 stars and for choosing Blanka!
Blanka has made it very easy for me ( as a novice) to understand and upload images to my Shopify store. They also have excellent customer service! I appreciate their professionalism! My experience with Blanka and their customer service has been top notch!
Developer reply ·
Thank you for your wonderful review! We're thrilled to hear that we've made it easy for you to understand and upload images to your Shopify store, even as a novice. Your appreciation for our professionalism and excellent customer service means a lot to us. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Blanka!
I just had my first contact with Blanka support and I'm really happy with the experience. As someone completely new to the platform, I had a lot of questions about how things work. "Mae" was especially helpful—very patient, clear, and made sure I got everything sorted out. Patrick was great too. Overall, really appreciate the excellent support and the friendly team. Thanks for making it easy to get started! Thank you for sharing your experience! 💕 We’re delighted to hear your first interaction with our support team went so smoothly. We’re excited to have you on board and are always here if you need anything along the way. Welcome to Blanka! 🌸
Mae has truly made this process amazing. Very willing to help and follow up. Made this a great experience Thank you for your kind feedback! We're so glad to hear that your experience has been a great one and that the support you received made the process smooth and enjoyable. We're always here to help and support you as you grow your business!
I was easily able to get in contact with a representative that answered all my questions and helped me out in a timely manner. This service has been incredible so far. I now feel like I can confidently run my business without having to worry about things on the back end. Thanks again for everything, Mae. Thank you for your kind words! We're so happy to hear that you've had a smooth and supportive experience. It's great to know you feel confident moving forward with your business, and we're always here to make sure things run easily on the back end. Wishing you continued success, and we’re here whenever you need us!
The staff are great especially Patrick! Helped every bit of the way and confirmed before taking any decision! Love it! Thank you Patrick
Developer reply ·
Thank you so much for your lovely feedback! We're super happy to hear that our team was able to help you every step of the way. We always aim to keep things smooth and clear, so it’s great to know you had a good experience. Feel free to reach out again to us at hello@blankabrand.com cause we're always here for you!
Patrick has been exceptional with guiding me through the branding process! He is kind, sincere, genuine, knowledgeable, efficient and reassuring. I had a few hiccups with my logo. Patrick is communicative and was able to assist me with getting everything situated. I am elated and grateful. Patrick, sincerely thank you for everything. Thank you so much for your heartfelt feedback! We're thrilled to hear that the support you received made the branding process smoother and more reassuring for you. It's great to know you felt supported every step of the way, especially through the challenges with your logo. We’re grateful to have you as part of the Blanka community and are here for you whenever you need us. Wishing you all the best with your brand!
Thank you Patrick! For your professionalism and dedication to providing excellent customer service. Thank you for your kind message! We're glad to hear you had a great experience and that your support needs were handled with professionalism and care. We're always here to help so don't hesitate to reach back to us anytime!
So far so good, they are responsive, helpful and always available. Mae has been a pleasure to work with! They care about their brand and their customers, and always have helpful material ready to make my store better. Thank you! Thanks for the great feedback! We’re thrilled to hear you’re enjoying your experience with Blanka. Our team is always here to help and we love seeing your store come together. Thanks for being part of the Blanka family!
Thank you for the 5 star rating and for choosing Blanka! Don't hesitate to reach back to us at hello@blankabrand.com anytime. We're always happy to help you!
So far, my experience have been fantastic and the products seem to align to what I want for my business. The team are approachable and they understand my problem and try their best to solve them as soon as they can especially Mae & Patrick. Thank you for sharing your experience! We're so glad to hear that things have been going smoothly and that the products align with your business goals. It's really great to know the team has been approachable and responsive in helping with any challenges. We are always happy to help you and we wish you continued success on your journey!
Mae was grate help very professional and amazing. All products are one of the best I’ve used in long time well recommended Thank you for your kind feedback! We're thrilled to hear that you had a great experience and that you’re loving the products. Your recommendation means a lot to us and we're excited to continue supporting you on your journey. Thanks for choosing Blanka!
Working with Blanka has been an absolute pleasure. From the very beginning, their team has demonstrated top-tier professionalism, responsiveness, and genuine dedication to helping small businesses grow. Whether it's product customization, order management, or answering questions, their support team is always quick, friendly, and efficient. What truly stands out is their commitment to quality—not just in their products, but also in the service experience they deliver. They go above and beyond to ensure everything runs smoothly, and that kind of care is rare to find these days. If you're a brand looking to build something beautiful and seamless, Blanka is the partner you want by your side. Highly recommended! Special thanks to Mae for providing prompt support and going out of the way to make sure the client is happy. :) Thank you so much for your incredible review! We're absolutely delighted to hear that your experience with Blanka has been smooth, supportive, and fulfilling. It’s our goal to provide both high-quality products and top-tier service, and your kind words reaffirm that we’re on the right track. We’re especially glad to know that the support team has made a positive impact on your journey. We're honored to be part of your brand-building experience and look forward to continuing to support your growth. Wishing you continued success and thank you so much for choosing Blanka!
The Blanka team has great support to help you implement the beauty products on your website! They are very timely in getting back to you when you need help with orders or website integration. Thank you for your wonderful feedback! We're so glad to hear that you've had a positive experience with our support team and that we’ve been able to assist you promptly with orders and website integration. Thank you for choosing Blanka!
Mae was very helpful and answered all my questions. Thank you for your feedback! We're glad to hear all your questions were answered and that you had a helpful experience. We're here anytime you need us!
Mae was extremely helpful! Was on chat with me for over an hour helping me get my problem fixed. Thank you for sharing your experience! We're so happy to hear that you received the support you needed and that your issue was resolved with care and patience. Thank you for choosing Blanka!
I'm thoroughly impressed with Mae's exceptional representation, facilitating seamless communication and consistently prioritizing customer needs. The website's intuitive design makes navigation effortless, and the customer support team – particularly Mae – provides unparalleled assistance, promptly addressing any questions or concerns Thank you so much for your wonderful review! We're delighted to hear that you've experienced seamless communication and found our website intuitive and easy to navigate. It's great knowing our customer support has met your needs promptly and effectively. We're always here to help and look forward to continuing to support you!
Great service from Mae, thanks! Thank you for your feedback! We're glad you experienced great service with us. We're always here if you need anything else and thanks for choosing Blanka!
I ran into an issue and Patrick was able to resolve it with MINUTES! Amazing customer service! Can't wait to continue my journey with Blanka! Thank you so much for your wonderful feedback! We're delighted to hear your issue was quickly resolved and that you experienced amazing customer service. We can't wait to continue supporting you on your journey with Blanka. Wishing you great success!
John Eloriaga is a knowledgeable young man, very professional, and knows his products. He was very helpful with understanding the process and marketing tools for success. Thank you, Kathy T Cruisin Organics Thank you for your kind feedback! We're so glad to hear that you found the support team knowledgeable and helpful in guiding you through the process and marketing tools for success. We're always here to support you on your journey and we wish you continued success with your business!
I am so impressed with Mae. She answered all of may questions in detail and was so professional and friendly! She absolutely made me even more excited about publishing all the products to my store. Thank you so much to Mae for helping me with every question I had, trust me there were quite a few. Thank you Blanka for having such an amazing customer service representative! Best, Deborah
Developer reply ·
Thank you for such a glowing review! We’re thrilled to hear that your experience with our support team has been so positive and that your questions were answered thoroughly and professionally. It’s wonderful to know our support has made you even more excited about launching your products. Your excitement and trust mean the world to us—thank you for being a part of the Blanka family! Wishing you and your store much success, Deborah!
Had a problem with blanka they addressed it and the rest is history
Developer reply ·
Thank you for your feedback! We're glad we could address your concern and get everything sorted out. If you ever need anything else, we’re always here to help so don't hesitate to reach back to us at hello@blankabrand.com anytime!
Fulfillment time is slow, which is to be expected. But it’s not a few days, it’s at least a week+. And, they often make products out of stock, but then those out of stock items appear in the order anyway and you can’t manually remove them. The application is inefficient. Wasting our staff time and customers time. 2 stars because we didn’t find better alternative yet. Please improve your software so we can delete or update review.
Developer reply ·
Thank you for your feedback, and we’re sorry to hear about your experience. We understand how important fulfillment times and inventory accuracy are to your business, and we’re actively working to improve these areas even more. Your concerns about the inability to manually remove out-of-stock items is well noted on our end and while you can remove out-of-stock items from you Shopify admin, you'd be happy to know that we are currently working on an in-app feature as well to make it more convenient for you. We truly appreciate your patience as we continue to enhance our platform and provide a smoother experience. If there’s anything we can assist you with in the meantime, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re committed to improving. Thank you for sharing your thoughts.
My experience has been great, I've worked with Mae, who has been very helpful answering my many question and getting me all the information I need.
Developer reply ·
Thank you so much for sharing your great experience! We’re glad to hear that you received the information you needed and that the support was helpful throughout the process. Providing a smooth and positive journey is our priority, and we’re always here if you need anything else. Thanks for choosing Blanka!
I was having some technical issues and almost lost it, until I contacted support through the help chat icon and Mae that awesome support specialist popped up and straightened everything out, it was smooth as butter. I'm back up and running all thanks to her. If you're reading this thank you so much again, and take care.
Developer reply ·
We’re so glad to hear that your issue was resolved smoothly and quickly through our support chat. It’s fantastic to know that everything’s back up and running for you. We're always here to help, so don’t hesitate to reach out anytime. Thank you for choosing Blanka!
So far my experience with Blanka has been 5 star with special thanks to Mae for helping me throughout my brand creation . Perfect for launching branded stores.
Developer reply ·
Thank you for sharing your experience! We're thrilled to hear you've had a 5-star journey with us. It’s wonderful to know that the team has been there to support you throughout your brand creation. We're excited to see your branded store take off and are always here to help!
So far my experience has been awesome! Their representative John replied to an email I sent concerning product mock up’s and whether I sent the correct format of my logo. It unraveled issues with my logo itself but John was very patient in explaining why and what colors and formats would be printable. I ended up having to edit gradient colors etc in my logo but he absolutely went above and beyond to make sure I was comfortable with my visualization on the website and that I completely understood the process & dos/donts in terms of what’s printable. He was concerned about what I wanted and found a balance between what is acceptable. Honestly it made me even more comfortable using Blanka for my custom products and I haven’t even gotten my samples yet! Mae is also an excellent part of their support team! Every time I've reached her she is so informative, patient and willing to answer my questions making sure I've understood the answers given & even including pictures, or lists of new products or Blanka's bestsellers. I'd recommend speaking to her any day!
Developer reply ·
We're so happy to know that and we really appreciate you for sharing your experience with us. We highly value you as our merchant so we always do our best to make sure that everything is well. Thank you for choosing Blanka!
MAE, was incredibly responsive to me all weekend and wrote me right back and easily resolved to my issue.
Developer reply ·
We're so glad to hear that the support team was responsive and helped resolve your issue so quickly. It’s great to know you had such a smooth experience, and we're always here to assist whenever you need us. Thank you for choosing Blanka!
The Blanka team is amazing! Always attentive, proactive, and helpful. I recently worked with Mae and she was so kind and helpful. I will continue to grow with this company.
Developer reply ·
Thank you so much for your wonderful feedback! We're delighted to hear that our team has been attentive, proactive, and helpful during your experience. We're excited to continue supporting your growth, and we're always here if you need anything else. Thanks for choosing Blanka!
John at Blanka has offered wonderful customer service. From prompt responses to transparent information, I had the best experience as a client and would offer this app service to any new or veteran entrepreneurs who are affiliated with beauty brands.
Developer reply ·
Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that our team was able to assist you promptly and transparently. We appreciate your recommendation and are here to support you whenever you need it!
Mrs. Mae went above and beyond to ensure everything was perfect. A truly five-star experience - highly recommended! I am in love with Blanka!
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with our support team. Going above and beyond to ensure everything is perfect is what we strive for, and we're so glad it made a difference for you. Your recommendation mean the world to us. If there's anything more we can do for you, please don't hesitate to reach out. We're here to help every step of the way!
Oh my goodness, John was helpful and we had so much fun figuring out my brand and customizing my experience. What a great line of communication. I learned so much about the company and how to utilize features that I was un aware of prior to our conversation. I am also looking forward to a long relationship with Blanka because of how John explained the structure to me. I Love Blanka!
Developer reply ·
Thank you so much for your amazing review! We're delighted to hear that our team was not only helpful but also made the process of figuring out your brand and customizing your experience enjoyable. It's fantastic that you learned so much about our company and its features. We're excited about the prospect of a long and fruitful relationship with you. Your passion for Blanka means the world to us. If you ever need further assistance or have more questions, please feel free to reach out. We're thrilled to have you with us!
Exemplary customer service! Patrick went above and beyond to help us with important information. Blanka is very lucky to have Patrick on their team. It's the reason I'll continue to do business with Blanka!
Developer reply ·
20 stars would be amazing but making your experience with us great is more than enough for us. We're happy to have you with us and we look forward to working with you! Thank you for choosing Blanka!
I am SHIZA Tareen, having a wonderful experience with Blanka, so professional and unique. John handles my account at Blanka. I would rate blanka as 5 Star. Thank you John for your tremendous help in my dream project. I am fortunate to be able to witness and work amongst an industry expert such as you, Without your diligence, hard work, late nights, and early mornings I wouldn’t have been able to meet the all the challenges & deadlines. Excellent work! I am always left astounded at the level of dedication and hard work John put’s in every situation. He have the power to rise above any task and deliver the best results and responds back in seconds. His ability to handle a stressful situation brings a lot of insights into solving my unforeseen problems .For example we faced many hard situations with shipment & customs. John came up with a great solutions with an extra effort. I must say his level of quality work remains unprecedented in your company. The way you handled my inventory, shipping & branding and all showed resilience, experience, knowledge, and critical thinking. I would love to get your perspective on getting my brand stronger as we grow. I believe John plays a crucial role in Blanka’s success, and with his professional help I would also like to succeed. It’s rare to come by employees who challenge themselves at work. I appreciate his work ethic and ability to exceed expectations to aid the both blanka & my success. I would mark John with an outstanding performance. I ask like 10 Questions in a row and John responds to each query within seconds without getting annoyed. Sometimes I feel without John I wouldn’t have reached this far and I wish John to handle my work forever as no one could ever build such a strong connection with the brand like he did. My words can never be enough to praise his actions & tell how helpful he is when it comes to my brand.
Developer reply ·
Thank you so much, Shiza, for your incredible feedback and for sharing your wonderful experience with Blanka! We are truly honored by your kind words. We're thrilled to hear that our dedication, expertise, and quick responses have made such a positive impact on your dream project. Your success and satisfaction are our top priorities, and we're delighted to have played a role in helping you achieve your goals. Rest assured that we are committed to providing excellent service at all times and we're really happy to work with you cause your praise not only highlights our performance but also motivates us to continue delivering the best service possible. Thank you for choosing Blanka and for your continued trust in us. We look forward to supporting you as your brand grows stronger. If you ever need further assistance or insights, you know where to find us. Thank you!
I have started to use VIP Trial today. So far everything is perfect. Especially the Mae supported me at every step that I have stuck. One of a kind support Blanka has. Highly recommended.
Developer reply ·
Thank you for sharing your experience! We're delighted to hear that your VIP Trial is off to a perfect start. Our support team is indeed exceptional, and we're glad we could support you at every step. Your high recommendation means a lot to us, and we're committed to providing one-of-a-kind support throughout your journey with Blanka. If you need any further assistance, we're here to help!
Blanka has GREAT customer service! John is so responsive. Not only does he respond to emails in a timely manner, but he will also pick up the phone and call to make sure you, as a customer, have what you need.
Developer reply ·
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and we're glad to know we provided you with timely and attentive support. We strive to ensure all our customers have what they need and feel supported throughout their journey with us. Your kind words are greatly appreciated, and we look forward to continuing to assist you in the future!
Working with Blanka Beauty Brand has been an outstanding experience, especially with the guidance provided by John. His expertise in the drop shipping aspect of e-commerce has been invaluable. John has a remarkable ability to explain complex concepts in an easy-to-understand manner, making the learning process smooth and enjoyable. His patience and kindness have truly made a difference in my new venture. John takes the time to address all my questions and concerns, ensuring I feel confident every step of the way. His support has turned what could have been a daunting process into an exciting and rewarding journey. Blanka Beauty Brand not only offers high-quality products but also exceptional support for its partners. I highly recommend them to anyone looking to dive into the e-commerce world, especially if you're fortunate enough to work with someone as dedicated and knowledgeable as John.
Developer reply ·
Thank you so much for taking the time to share your experience with us! We're incredibly grateful for your kind words about our team and pleased to know one of our members has played such a significant role in your journey with Blanka Beauty Brand. It's fantastic to hear that his expertise and supportive nature have helped make your venture into e-commerce both enjoyable and rewarding. We're committed to providing not just high-quality products but also the guidance and support needed to succeed. Your recommendation is greatly appreciated, and we look forward to continuing our partnership. Thank you again for your trust and confidence in us and thanks for choosing Blanka!
I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.
Wow! Where do I begin? Everything Blanka does is exceptional. First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)
Developer reply ·
Wow, thank you for such an incredible review! We're overjoyed to hear about your exceptional experience with Blanka, from our customer service to our products. It's great to know that our team members have been able to provide you with the support and responsiveness you deserve, making your interactions with us smooth and enjoyable. We're thrilled that you're loving our products and finding the app user-friendly and effective for your needs. Your detailed feedback is invaluable to us, and it’s customers like you that make our job truly rewarding. We're excited to continue this journey with you and are committed to delivering the quality and service you expect. Welcome to the Blanka family, and here’s to many more years of partnership!
Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required. Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.
Developer reply ·
Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!
Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.
Developer reply ·
Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!
Developer reply ·
Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at hello@blankabrand.com if you need any help.
I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them
Developer reply ·
Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!
Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!
Developer reply ·
Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!
Patrick has been very helpful answering all of my questions and sending links so that I could access more information. He's been great!
Developer reply ·
Awesome! Thanks for sharing your experience with our support team. Always happy to help you and thanks for choosing Blanka!
The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.
Developer reply ·
Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!
I would like to say that John here at Blanka Cosmetics have went above and beyond to help me get set up. His customer service and knowledge is exceptional and it made me feel very satisfied and relieved while going through the steps to get me set up for success. Lady D Happy Customer :)
Developer reply ·
Our customer support team always goes above and beyond because we value your time as well as your business! We're glad to know that you were satisfied with the service we've provided and you can rest assured that we'll keep it up! Thank you for choosing Blanka!
Grande réactivité et une vraie présence et un accompagnement effectif. Merci
Developer reply ·
You are very much welcome and we're happy you had a great experience with us! Don't hesitate to reach back to us at hello@blankabrand.com if you need further assistance because we're always happy to help you. Thanks for choosing Blanka!
This is a really great service. The team, specifically Yasi and John (whom we deal directly with), and of course Lee (via email notices) have been more than gracious, patient and helpful to our team in building our brand. All communication is rapid and clear. The attention to detail, even with great suggestions for design, are top notch. We're excited to continue our relationship with Blanka. And we're so excited to have found clean, natural products we can stand behind!
Developer reply ·
We're overjoyed by your fantastic review! Glad our team made your experience with Blanka outstanding. Your positive feedback fuels our commitment to exceptional service. Thrilled to continue this exciting journey with you! Thanks for choosing Blanka!
Wow! I absolutely love Blanka and this app. John has been so helpful when using this platform. it works seemlessly and delivers items to customers with assurance. I really love working with the platform. John always gets back to you in a timely fashion with so much information. Even during the Black Friday period he worked with me and my company closely to make sure we recieved our shipment on time. That made a world of a difference. I'm so excited to work with him and the rest of the team in the future as we continue to scale our brand!!
Developer reply ·
Thanks a ton for the fantastic review! We're thrilled you love Blanka and our seamless platform. Kudos to our support team for their timely support, especially during Black Friday. Excited to continue scaling your brand together!
In the process of setting up my little store with Blanka products and John has been extremely helpful, answering all of my questions and queries. Have received my samples and love them!!
Developer reply ·
Thanks a ton for the great review! We're thrilled to hear that our support team has been a big help and that you love your Blanka samples. If you ever need more assistance or have questions, don't hesitate to drop us a line at support@blankabrand.com. We're here for you!
So far I’ve had a great experience working with Blanka! They always respond to my questions and corncerns and are very helpful in explaining everything! Great quality products as well!
Developer reply ·
We appreciate your feedback! Our support team is always here and happy to help whenever they can so don't hesitate to reach back to us anytime you need assistance or when you have questions. Thank you for choosing Blanka!
I would definitely recommend Blanka if your starting your own skincare or makeup brand. There are a wide variety of high quality products which can be customized. There are also options for dropshipping or storing your own inventory. The team (Lee and Patrick) at Blanka are excellent and communication is great, there is always someone from the team available to help and support you on your beauty brand journey!
Developer reply ·
Your recommendation is highly appreciated and we do love working with a wonderful business owner such as yourself! Thank you so much for your feedback about our service. We look forward to continue working with you towards success!
Great customer service. John was very helpful and answered all my questions. Very patient and took the time to explain the answers to all my questions!!!
Developer reply ·
We're always happy to do whatever we can to help you and answer all your questions. Our customer support team is very patient and helpful indeed! We look forward to working with you. Thank you for choosing Blanka!
Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!
Developer reply ·
Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!
Blanka's Yasi and John have been fantastic to deal with. Their expertise, support, and guidance have all made a significant difference in my encounter with Blanka. Yasi's attention to detail and experience were extremely valuable, while John's helpful approach and excellent problem-solving skills were really valuable. I appreciate their hard work and certainly recommend Blanka's services. Thank you for your continuous support and knowledge.
Developer reply ·
Your recommendation is valuable to us and your appreciation is very much taken into heart. It really makes us feel good to be able to work with you and help you in achieving your goals so don't hesitate to reach back to us anytime you need help. Thank you for choosing Blanka!
John and Breck are amazing. I am so thrilled with working with them, they are not only over the top helpful, but they got my design perfect on the products, were able to help me streamline the process and they are an absolute pleasure. I had looked at other companies and I really loved their professional style packaging and especially their excellent service. Thank you so much. I also upgraded to the VIP program today.
Developer reply ·
We're happy to hear that you're pleased with our service so far! We appreciate your time with us and we'll always be here when you need us.
The Staff is very friendly and efficient. The products are high quality and and very professional looking as far as packaging.
Developer reply ·
We're so happy you were satisfied with the products you received! Thank you for sharing your feedback here and we're looking forward to working with you towards achieving your goals. We appreciate you for choosing Blanka!
John has been extremely helpful in getting my Blanka account set up. After I got my samples, I told my husband... this is the nicest stuff I've ever had skincare and make-up wise! Can't wait to finish setting up my business to sell and have my clients experience the same. The Shopify integration is really smooth so far too.
Developer reply ·
We're glad you loved the samples that you ordered! We greatly appreciate your review and we're so excited to be working with you. Please know that we're always here for you, ready to help whenever you need us. Thank you for trusting our products and our team!
I am truly satisfied with the support from Beck and the team. The immediate response from Blanka is greatly helpful.
Developer reply ·
We are incredibly happy that you are trying out Blanka and we thank you for your feedback! Feel free to send us an email anytime for support at hello@blankabrand.com
I am so happy with the products from Blanka. It’s the best quality beauty products I’ve seen so far. It’s very affordable, and their warehouse shipping time is amazing. Plus, They have a great variety of products, and their prices are affordable.
Developer reply ·
We greatly appreciate your feedback and thank you for sharing it with others too! We are happy to be working with you and as always, don't hesitate to reach out to us at hello@blankabrand.com if you need any help with anything. :) Thanks!
The customer service from Blanka is immaculate, they are very prompt and super helpful with instructions and everything to get you set up! The products look great and the branding options are super clean!
Developer reply ·
Thanks Makwa Naturals for leaving feedback about Blanka. We know how busy you are building your business, which is why we strive to offer you the best possible customer support :) As always, we are here for you if you need anything at hello@blankabrand.com Happy building!
Bonne application. Il faudrait un peu plus de produits. Le support est très réactif, good job BECK :)
Developer reply ·
Thank you for your feedback! We agree, Beck is the best :) We are working hard to continue to add new products to the platform. We can't wait for you to see what's coming in 2023! As always, if you need support with anything we are here for you at hello@blakabrand.com
I haven't started selling yet but everyone over at the Blanka team has been super helpful and responsive anytime I have had any questions. Especially Beck, who has personally answered multiple important questions I had and helped me out on multiple occasions.
Developer reply ·
Thanks so much for taking time to leave this review! We are always available to answer your questions and help you prepare for the launch of your store. We are so excited to be on this journey with you!
Blanka does not disappoint and has continually provided me with the quality service that I need so that I can run my business with ease and confidence. I've had a logistics issue and Beck has gone out of her way to help resolve the problem. Anytime I reach out to them for any question, Blanka has been quick to respond to my inquiries. I appreciate their top notch customer service where I always feel like I am a valued customer.
Developer reply ·
Thanks for your review of Blanka! We work hard to provide fast, high quality support to ensure you're able to focus on the sales and marketing of your online store :) As always, if you ever need anything we are happy to help and can be reached at hello@blankabrand.com
Staff reply fast to all customer concerns and questions. Help you in so many ways to become successful throughout your own business journey. App is useful and easy to use. So far, I have enjoyed what I have seen so far with trying to get my business up and running. Definitely a bonus is that they now updated their shipping rates for customers' orders. Would love to see more products added in near future with more eyeshadow colors to choose from, along with better pricing on the skincare line. Thank you so much for being a good company.
Developer reply ·
Thank you for your feedback! We love receiving feedback from merchants like you so that we can always strive to improve the platform. We are so happy that you like the flat rate shipping we have implemented :) As always if there is anything we can do to help make your experience better, please reach out anytime to hello@blankabrand.com
Very smooth process and we are excited about adding skincare to our line of products! Will update after we receive our first order! UPDATE: BEAUTIFUL products and faster-than-expected delivery!! I can't say enough about this company (professional, incredibly responsive, beautiful work on incorporating our logo on the products, great line of products, fast delivery, reasonable shipping costs)- easily the BEST experience we've had with a vendor on Shopify! If you're looking for cosmetics or skincare, this IS THE ONE!
Developer reply ·
We are thrilled you have had a great experience so far! Our team is here to help you every step of the way. As always, if you need anything please don't hesitate to reach out to us via email or chat.
this is an amazing company if you are looking to start a cosmetic line . the products are truly luxury and the packaging is nice and sleek. its an affordable way to launch a professional brand. the staff is awesome and responds in a very timely fashion. they are very helpful . my customers loves the line up
Developer reply ·
Thank you for your feedback! We work very hard to provide best in class support so that you can focus on building your business! As always, if you ever need anything you can reach us at hello@blankabrand.com
perfect. Becky is extremely helpful. I definitely recommend this app. Working with them is a pleasure
Developer reply ·
Working with you has been a pleasure as well! We consider ourselves an extension of your team, so anytime you need support, we are here to help build your brand. As always, you can reach us at hello@blankabrand.com
Every one at Blanka has been amazing. I started this venture alone and with the very basics. I am now a few steps away from opening my own cosmetics beauty supply store.
We are very pleased with our branded products. Extremely high quality, packaging as well and outstanding service and communication. We are looking forward to a hopefully long business relationship. Regards
Developer reply ·
Thanks for providing us feedback. We strive to offer high quality products, beautiful packaging and of course top quality customer support. We can't wait to help you build your business!
The staff is super friendly and accommodating. Products are amazing and top quality. 10/10 recommend!
Developer reply ·
Thanks for your feedback! We work hard to ensure our merchants receive the best customer support and the highest quality products. We can't wait to help you grow your business!
This app is amazing! I can't believe I can develop my own line of makeup without the headache of product development or RND and beautifully brand my line. The customer service is great and the platform is easy to use. I HIGHLY recommend this app and the team Blanka for going above in beyond.
Developer reply ·
Hi there! Thanks so much for taking the time to leave feedback, we really appreciate it! Our entire team of ecommerce experts works hard to ensure your private label business is a success with blanka. We are thrilled that you're saving time and money building your brand with blanka!
Really cool concept and I love the attention to detail from the Blanka team. They have really helped me with the installation and the whole private label process. The samples I received were great quality and Im excited to launch our makeup brand with the help of Blanka!
Developer reply ·
Hi there! Thanks for your feedback. We are thrilled you love the samples - we also LOVE the products!!! Of course, if you ever need help with anything, we are just an email or chat away. We are here to make your private label beauty business a HUGE success!