BOO EU Withdrawal Button
by BOO Apps · launched
View in Shopify App Store ↗Reviews (51)
This is a very handy app, a time-saver for many Shopify sellers. I met a small issue when modifying the custom CSS, and the support was on time and really helpful. Just checked other apps from this team, all look very useful as well.
The app was very easy to install and setup. We have used this on two of our shopify stores and one required a small bit of configuring to get just right. Ron helped out quickly and was able to complete a collaborator request quickly and resolve implementation very fast. I would suggest this app to anyone that needs a simple solution for the European Directive 2023/2673.
Have not had a cancellation yet but the app set up is straight forward and have installed it on my 4 websites. Had one theme issue and the support fixed the floating button for me immediately.
Fantastic work, thank you so much for your time and effort, It is genuinely appreciated, you've made my life better.
Fantastic app where every detail has been thoughtfully considered. The customer service is lightning-fast, helpful, and highly professional. Truly a top-notch team!
Great app! Easy to use, works reliably, and does exactly what I need. Very satisfied!
This is the 3rd EU Withdrawal App I tried, and it's the best among all. (1) It checks for order validity (email address + order number), which can get rid of spams. But the error message should say "please check the Email Address and Order Number", instead of just Order Number (2) "By submitting, you agree to our Privacy Policy" - if it can include Refund Policy with hyperlink as well, that will be even better, coz Refund Policy matters as well (3) editable email template for free, super nice! (4) email notifications to both customer and merchant work well! Suggestion: If there is a "reason to withdraw" dropdown list for selection, that will be good - people don't like to type. For merchant, it's good to know the reason. For example, if damaged in transit, we may just send a replacement without asking the customer to return anything. Yes, reason is not mandatory but it's always good to know so different situations can be handled appropriately.
Highly recommended to deal with the most recent addition to the never-ending stream of nonsense legislation coming from the bureaucrats in the EU
Set-up was super smooth and the support team via chat was extremely easy to reach and very helpful. I am extremely happy that I chose this app!
Amazing app! I like how easy the setup was and how customizable it is. Also, the free branding removal is a big plus :)
Fantastic app with a huge scope considering the cost of the app which is currently zero. The service was also second to none!
Hassle free - Is how i would describe the setup of this glorious little app. Was easy to install i think i had it up and running in under 10 minutes ( and i had a cup of coffee ) It may not be the most configurable that is floating around BUT it fulfills the new EU-Directive and have a lot of supported languages to do just that. I recomend that you give it a chance.
Free app and compliant with the new EU withdrawal regulations. Super fast and very helpful user support.
Installation was quick and easy, and the setup instructions were clear and simple to follow. I ran into a minor issue along the way, but it turned out not to be related to the app. The support team was incredibly responsive, explained exactly what was causing the problem, and guided me through the solution. Their help made the whole process seamless, and I had everything working perfectly in no time.
A very useful app, with a prompt, efficient, and friendly customer support service.
Esta app cumple con todas las expectativas todas las funciones necesarias para aplicar la nueva normativa de desistimiento europea. Además, es totalmente personalizable y contiene funciones que muchas apps contienen solamente pagando una suscripción mensual. Es muy intuitiva a la hora de configurarla y si tienes cualquier problema, el equipo de soporte es increíble, muy eficiente y con una atención inmejorable. De momento no ha entrado en vigor, pero ya la considero una app imprescindible para poder cumplir con la normativa sin necesidad de pagar de más.
The app looks very polished and well thought out. I installed it and tested various features and settings, and everything I needed was already included. On top of that, the support team responds very quickly and is genuinely helpful. I highly recommend this app and hope it remains free in the future.
La mejor app para el botón de desistimiento. Super fácil de configurar, lenguaje amigable en la interfaz y facilidades por todas partes. Gracias al equipo que la ha realizado, de verdad. Estaba buscando esto y gracias a vosotros he encontrado la app perfecta para mi negocio.
Great app! Thank you for customizing it for us! Simple to use. Fast response from developer!
Thank you for offering this app for free. It works great.
We were looking for an app like this for some time, especially one with reliable and responsive support. After testing many different solutions, this app fully met our expectations. It is easy to use, works exactly as needed, and the support team has been very helpful. We can definitely recommend it!
Great free app with very helpful and responsive support. The setup was very easy, and I had no issue following the steps to add the withdrawal form to my store. I did run into one small issue, but this was not a problem with the app itself. Support responded very quickly and explained where the problem was coming from and how to fix it, so I was able to get it working easily. I also looked at several other EU withdrawal button/form apps, and this one had the best functionality I found for free. It includes features like multiple language options, order syncing, and the ability for customers to select the exact items they want to return, including partial returns. Other options seemed to require paid plans for similar features, but this app is completely free and works very well. The form looks clean, fits nicely on my website, and is easy to use. I would highly recommend it, especially over other options where you have to pay to get the same functionality.
I've been testing multiple apps looking for a simple but powerful solution and today I found it! It's very easy and intuitive to install and configure, and the support is absolutely incredible!
Perfect. Super simple to install. Support replied in 2 mins to customize my wish to modify a bit of app. and works perfect! No need to use other paid to use apps to comply EU withdrawal button feature.
Very soon (19 June 2026) the EU Withdrawal button/link will become compulsory, so I looked for a very basic implementation for this functionality, and came across this BOO EU Withdrawal button app. It does exactly what it promises with easy implementation. At first it was a button widget only, but I wanted to use a link pointing to a Withdrawal page instead. With some feedback from my side and in turn very quick responses from BOO, I was all set and done (bicyquel.eu); BOO even expanded customisation options as per my request. As stated before, this app does what it is supposed to do, but the 5 stars are for the quick responses and excellent support.
