BUCKS Currency Converter PRO++
by HUE – A Helixo Company · launched
View in Shopify App Store ↗Reviews (1238)
The Bucks app is working well for me, the support team is really active and helping. Arjun is helping me solve the issues.
Developer reply ·
Thank you for your kind feedback! We’re glad to hear that BUCKS is working well for you and that our support team has been able to assist. We’ll be sure to share your appreciation with Arjun as well. We truly appreciate your support! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Thank you for sharing your feedback! In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Extraordinary Support from Vyshakh. I recommed,.
Developer reply ·
Thank you so much! We always try our best to give fast and helpful support, so reading your kind words really makes our day. We appreciate you taking a moment to leave us a review. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Very good app for free and also good support from "Aleena" thanks to her for figuring me out the problem. Thanks!
Developer reply ·
Thank you so much for your kind feedback. We’re delighted to hear that you’re enjoying the app and finding value in its free features. Providing helpful and reliable support is something we always strive for. Thank you for your support and appreciation. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
they help me a lot in settle the app
Developer reply ·
Thank you so much for sharing your experience! We’re glad to hear our team was able to help you settle the app smoothly. Your appreciation means a lot to us, and we’ll continue working hard to provide clear guidance and responsive support whenever you need it. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. -Helixo Support Team
Shaun was very helpful and made the whole experience much better. I really appreciate his support, patience, and professionalism. Thank you, Shaun!
good customer service. answered all questions promptly
Developer reply ·
Thank you so much for your kind words! I truly appreciate you taking the time to share your feedback. It means a lot to me, and I’m glad I could assist you promptly. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. -Helixo Support Team
Though I was unable to use the app as there is a limitation of currency conversion at the check out page but the support team is exceptionally nice. I worked with Amrutha to get support for my issue and she was very helpful.
Developer reply ·
Thanks a lot for your lovely feedback! 😊 It’s great to know that Amrutha's support made a difference for you. I’ll definitely share this with her — she’ll truly appreciate it! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. -Helixo Support Team
me atendio Vyshakh de BUCKS y muy amable me ayudo en todo, desde el principio hasta el final de lo que necesitaba,resolvio todas mis dudas... Agradecido con el
Hello, I was chatting with Vyshakh who was very helpful in trying to find a solution for me. I was very please with his knowledge and answers. Good guy to have Thanks
Developer reply ·
Thank you so much for taking the time to share your feedback—we truly appreciate it! 💖 We’re really glad to hear that your experience with Vyshakh was a positive one. He consistently puts in great effort to provide clear and helpful solutions, and your kind words about his knowledge and support mean a lot to us. I’ll be sure to pass this along to him—it will definitely make his day 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Developer reply ·
Thank you for your feedback! We're glad to hear that it's working well for you. 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Integration was not as straight forward as I thought as the app comflicted with my native theme apps in the header. But thanks to good human customer support (by Aleena) via chat and tech developer help the problem was sorted in a few hours. So far, it's looking good.
Developer reply ·
We understand that integrations can sometimes be challenging, especially when native theme apps are involved in the header. We’re glad our support team and developers were able to quickly identify the conflict and resolve it for you. Your kind words about Aleena and the human support experience mean a lot to us. We’re happy to hear that everything is now working smoothly and that things are looking good so far. If you need any further assistance with UFE, Checkout Extensions, or anything else, please don’t hesitate to reach out. We’re always here to help. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Developer reply ·
Thank you for sharing your experience! We're glad to hear that you found the setup process quick and easy. We're excited to let you know that our team is working hard to roll out the fixed currency conversion feature, and it should be available within the next two weeks. Your feedback is invaluable as we continue to improve our product. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Had some issues with the converter displaying the user's selected currency on the cart drawer. Aleena and Smrithi have been helpful and prompt with their responses but for a time there seemed to be a disconnect between the issue and what they're testing. Got fixed eventually and works as intended.
Developer reply ·
Thank you so much for your fantastic review! 🌟 We're thrilled to hear that the app is working well for you and that it's integrating smoothly with your customized theme. We're also delighted that Amrutha was able to assist you effectively with the positioning, sizing, and display of the converter box. Your appreciation truly means a lot to our team. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
so far not easy for me, but everthing is now green, it should work... now most problems are solved, you stuff ist really very helpful, now i have 1 little problem, i am sure we will settle that this week...
Developer reply ·
Thank you for your honest feedback! 😊 We understand that getting started can sometimes be a bit challenging, but we're glad to hear everything is set up now and showing green; that’s a great sign! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Developer reply ·
Thank you so much for your 4-star rating! 🌟 We’re glad to hear you had a good experience. If there’s anything we can do to turn this into a 5-star experience, we’d love to hear your thoughts. Was there anything that didn’t meet your expectations, or any feature or support improvement you’d like to see? In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
it works
Developer reply ·
Thank you for your feedback! We're glad to hear that it's working well for you. 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Yet to experience to working
Developer reply ·
Thank you for your feedback! We’re pleased to know that everything’s running smoothly, and working fine for you so far. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Very helpful customer service
Developer reply ·
Thank you for your feedback! We're happy to hear that you found our customer service very helpful. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
I am using BUCKS on my site. I needed some support, and it was very quick. Thank you BUCKS team !
Developer reply ·
Thank you for sharing your feedback! We’re glad to hear that our support team was able to assist you quickly. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
very quick to get up and running. I need fixed currency conversion and the team indicated that they are currently building this functionally out to be available within the next 2 weeks
Developer reply ·
Thank you for sharing your experience! We're glad to hear that you found the setup process quick and easy. We're excited to let you know that our team is working hard to roll out the fixed currency conversion feature, and it should be available within the next two weeks. Your feedback is invaluable as we continue to improve our product. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
This app and support is very useful pls try and use this app...
Developer reply ·
Thank you so much for your kind words! We’re delighted to hear that you find our app and support useful. Your recommendation means a lot to us. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Really helpful and fast support team!
Developer reply ·
Thank you for your review! We're delighted to hear that you found our support team helpful and efficient. Your positive feedback motivates us to continue providing excellent service. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
The young lady in the chat was very helpful. She instantly took care of my concerns and did it in a very professional manner. She is one of the best customer service personnel that I have had the pleasure to work with.
Developer reply ·
Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service representative was able to assist you promptly and professionally. Your kind words mean a lot to us, and we're glad to have provided you with a positive experience. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Developer reply ·
Thank you for the feedback! We're glad to hear you've had a positive experience with the app. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Good app and great support service to help when there are issues
Developer reply ·
Thank you for the positive feedback! We're delighted to hear that you're enjoying our app and finding our support service helpful. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Great Application , It is quite user friendly I think one of the best from the one's that are available Athira from the team was very pro active and helped me set it up how i wanted it to be
Developer reply ·
We're absolutely glad to receive your glowing review! Hearing that you find our application user-friendly and among the best available truly made our day. We're particularly grateful for your acknowledgment of Athira's proactive support in tailoring the application to your needs. Athira is indeed a valuable member of our team, and we're delighted that her efforts have left such a positive impression on you. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
Customer service is superb, fast and swift. Waiting for my developers to connect the app.
Developer reply ·
Thank you so much for taking the time to share your experience and giving us a 4-star review! We're thrilled to hear that you found our customer service superb, fast, and swift. Your satisfaction is our top priority, and we're grateful for your positive feedback. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
I had an issue earlier, Their team helped me resolve it fast, keep up the good work Thanks
Developer reply ·
We greatly appreciate your kind review! We're thrilled that our team was able to assist you promptly and resolve the issue. Your support and positive feedback mean a lot to us. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team
So far so good, but it is not clear to me how to change the placement of the selector (i would like it to be top left rather than the default bottom left)
I was struggling with application bugs and no customer support for 3 days. Finally someone attended me and made it work. Many thanks. Now all is good, would've appreciated faster customer service but most converting applications are like this.
Developer reply ·
Thank you so much for your kind words. We are really sorry to keep you waiting for three days. Some issues may occur more time to check than usual. That is why it happened. I am glad to see that everything is settled now. We could assure you that we will improve our service. Feel free to let us know what improvements we can make from our side anytime. Seeing your satisfaction gives us the utmost happiness. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. -Helixo Support Team
