Chatway Live Chat & AI Chatbot
by Premio · launched
View in Shopify App Store ↗Reviews (284)
The website chat application has made it super easy for us to connect with our customers in real-time. The interface is simple, responses are instant, and it helps us provide quick support without needing phone calls or long emails. Super easy to integrate
Developer reply ·
We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.
It seems like a great app so far, the only downside, is I like being able to download the application on my desktop instead of having to go to through the web browser to use. If they had a separate application I could download for Desktop use, I would rate this 5 stars.
Developer reply ·
Thank you so much for the great feedback 🙏 We’re happy to hear that you’re enjoying the app so far. Regarding desktop use, there might be a workaround that can help you access Chatway more like a desktop application. Please contact our support team and we’ll be happy to guide you through it.
If there is a survey module would be even greater
Developer reply ·
Thank you for the feedback 🙏 We’re happy to let you know that we added a survey option. You can enable and customize it directly from the widget settings. We hope this helps make Chatway even more useful for you!
Developer reply ·
We really appreciate your feedback. If there’s anything you feel we can improve to make your experience even better, we’d love to hear it.
