CP: Order Editing & Upsell

The team was extremely helpful, kind, and quick to resolve a finicky issue we were experiencing. Excellent customer support!

Effective app, good onboarding flow and one-on-one support. Recommended.

Great app! We've used it for 30 days and results are impressive. Pays for itself between time saved in customer service and the upsells. Highly recommend.

Really useful app for order edits and cancellations. Easy to set up, works smoothly, and saves us a lot of support time.

We’ve been using ClickPost for order edits and cancellations and it’s been really helpful. Customers can make changes themselves instead of reaching out to support, which has saved our team quite a bit of time. Setup was pretty straightforward and the ClickPost team has been quick to help whenever we had any questions.

Good app. Reduces RTO from customers who needs to modify or editr their orders.

Really useful app for handling post-purchase order changes. Customers can update their orders themselves, which has reduced a lot of back-and-forth with our support team. Setup was simple and the ClickPost team has been very helpful whenever we needed anything.

Great app for Order editing & cancellation. Good addition to shopify stack for a D2C store.

Nice tool we have connected with our shopify store.

Our experience so far with this app has been very great, It has given us great results and have helped us to improve our RTO rates. Bandwidth of customer team is also leived since customers are now editing their information without having the need to reach to support. Great product overall.

We've been using ClickPost for a while now, and it's made a noticeable difference to our operations. Giving customers the ability to modify their orders after checkout has reduced the number of support tickets our team has to handle. We've also seen an improvement in RTOs, along with savings in both time and operational costs. Overall, it's helped our CRM team spend less time on routine order-related requests and more time addressing higher-priority customer concerns.

Excellent app, does the thing, has many functions and easy to customise. Mohit was really helpful during integration and they are very responsive. 5/5!

We've had a great experience with this app so far. It gives customers the flexibility to make changes to their orders after checkout, which has significantly reduced the number of support requests we receive. The customization options are easy to set up, and the support team has been responsive and helpful whenever we've needed assistance. Overall, it's been a valuable addition to our workflow.

We have been using the app since the start of the business and early feedbacks from the customers are really positive. According to the business, this is a must have feature for website to reduce cancellations and RTO.

Good app. Does what its intended for. Good pricing.

Thsi has helped us a lot by letting customers edit the order themselves and reduced manual intervention of our team

We have been using the app for order editing, and it has been a great addition to our store. easy to set up, works smoothly, and gives customers the flexibility to update their orders without needing to contact support. The team has also been super responsive whenever we've had questions. Great experience so far.

Our experience with the app has been very positive so far. It has helped us a lot

Simple, effective, and reliable. Allows customers to edit their orders easily without contacting support, making the post-purchase experience seamless. Highly recommended!

Our experience with the app has been very positive so far. It integrates seamlessly with our Shopify store and empowers customers to manage their orders more effectively after checkout. It's a simple concept, but it delivers real value and helps streamline our day-to-day operations.

We installed Clickpost mainly to give customers more flexibility after checkout, and it’s been working really well. Earlier, our support inbox was full of simple edit requests, but now most customers handle those changes themselves. Definitely helped streamline things for our team.

We tried a few similar apps before switching to Clickpost, but this one was much easier to set up and customize. The order editing experience is smooth for customers, and the support team has been responsive and helpful whenever we needed assistance. Overall, it’s been a very positive experience for our store.

After using the app for a month, we’ve definitely noticed fewer customer support requests related to order updates. The experience for customers feels seamless, and the app has been stable without any major issues

One of the best order editing apps available that actually works! I've tested about a dozen, and this by far was one of the best. Amazing team and support as well. Highly recommended!

Simple and effective app. We were looking for something that lets customers update orders after checkout without manual intervention, and this fits perfectly. Setup didn’t take long, and everything worked out of the box. Appreciate the quick support when needed.

This app solved a real problem for us. Earlier, our team had to manually handle cancellations and changes, which was time-consuming. Now customers can do it themselves within a set window. The app is easy to configure and does what it says. No complaints so far.

Really useful tool if you deal with frequent order changes. We especially like the flexibility it gives customers without affecting our operations. The UI is straightforward, and the team behind it seems quite proactive. Looking forward to exploring more of the upsell features.

Nice little app. Clickpost made it easy for customers to edit orders without contacting us all the time. Setup was quick, and Mohit was super helpful when we had a small issue. Solid support and does the job well.

Really happy with Clickpost so far. We added it mainly for order edits but ended up using the upsell part too, which actually brought in a bit of extra revenue without much effort. Setup was pretty straightforward, and when I got stuck, Smit jumped in and helped quickly. Loving it so far.

good app , it helps the clients to identify the data where customer modified the details of orders. also helps the customers edit the data on their end for smoother operations. it helps the organization to save the support cost and time.

Really happy with how simple and effective this is. It’s reduced a lot of manual work and made the whole process feel more seamless.

We’ve had a great experience using the ClickPost Order Editing app. It allows customers to easily update addresses, change sizes, or modify orders post-purchase, which has significantly reduced our support queries. Support team is responsive and helpful whenever needed.

Clean and simple app, no unnecessary complexity. Helps customers manage their orders themselves, which has saved us a lot of time daily.

Been using this order editing app for a few weeks now and it's been pretty smooth. The main thing I like is how easy it is for customers to make changes themselves instead of emailing us every time. Mohit from the team was super quick to respond when I had a small issue during setup, got it fixed in no time. Definitely worth it

This has been reducing the number of emails we receive to update orders. It's easy to use and set up and the developers have been very receptive to changes and suggestions and quick to respond to emails.

Installed Clickpost recently and it works great. Customers can edit their orders and even add extra items which is a nice bonus. We were looking for something simple and this app does the job. Support was quick when we had a small question. Thanks to Smit for the help.

Mohit and the team at ClickPost are an exceptional team of developers and nice people to boot. They listen to feedback for improvement and new features, and have built genuinely useful tools for Shopify stores.

Really helped us quickly to fix all issues

Clickpost been a great upgrade for our store. Customers can log in, check their info, and manage everything easily, which has made the whole experience feel smoother and more professional.

We just installed Clickpost a few days ago and honestly it's been a very smooth experience. Setup was way easier than I expected and everything worked right out of the box. The order editing feature is exactly what we needed since customers always want to change something after checkout. Smit helped us get everything configured and answered our questions super fast.

Been using Clickpost for a few months now and it does exactly what we needed. Customers can update addresses or fix mistakes without us having to jump in every time, which saves a lot of back and forth. Setup was pretty easy, and when I had a couple questions, Smit replied super fast and walked me through it. The order editing app runs smoothly and hasn't caused any issues with our checkout or fulfillment. Honestly just a solid app that works as expected. Would recommend if you want fewer support tickets and happier customers.

If you are scaling and find your support team is spending 20%+ of their time fixing order typos or swapping sizes, Order Edit by Clickpost is an essential ROI tool. It pays for itself in saved labor hours almost immediately.

Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time. Setup was pretty easy and when I had a question, Smit replied super fast and walked me through it. The order editing app paid for itself within the first week just from fewer support tickets and upsells. If you deal with order change requests a lot, this is a no brainer.

We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue. Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.

Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%. The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side. Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare. And they give great upsell functionality as well, while the editing is happening. Great app and team!

Really happy with this app. We installed Clickpost mainly to let customers fix address mistakes and update orders themselves, and it works exactly as expected. Setup was pretty easy, and when I had a question, Smit helped me sort it out fast. Support was quick and friendly, which I really appreciate. It has saved our team a lot of back and forth. We have also seen fewer canceled orders since using it. Overall, solid app that does what it promises. Would definitely recommend if you want smoother order edits and less manual work.

Really happy with this order editing app. It was easy to set up and does exactly what I needed. Smit helped me get everything running in just a few minutes which I really appreciated. Simple and works great.

Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!

A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.

The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless. This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency. Highly recommended!

Super helpful app! Lets customers edit orders easily and reduced our support load. Simple setup, smooth UI, and great support from the team.

Initially we were facing some issues, but the team helped us through the whole process. Been super smooth since then. It's easy, efficient and makes our day to day operations easy. No more address change or editing tickets. The upsells are a bonus, they have helped increase our AOV without affecting our conversion rates! Clickpost order editing has become an essential part of our store now. Big thanks to the team for all the support!

Order editing app by clickpost is easy to install with a super responsive support team. It has reduced our support tickets. It has just made our life easier. Was very easy to setup on them. Loving it!

Works as described. I set an order editing window when customers can change/edit their own orders. They like it because it's fast and easy and I like it because it lowers my support tickets. Easily one of the best apps I have because it's easy to use and it gives both me and my customers what I want. It's a win/win app. The developers are always adding new features too, like upselling, that I appreciate. The more I can do within 1 app so I don't have to have a ton of apps, the better. I highly recommend.

Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.

Great tool. Easy to install and use. Really easy to quantify the value: Each time an order is edited is one call/email that I didn't have to manage. The customer service team is also really good, fast and responsive.

Great app for letting customers edit or cancel their orders without hassle. It’s easy to set up, reduces support work, and the team is super responsive.

Great tool to reduce traffic for order modification. Their support is highly helpful.

Great experience and fantastic support from the ClickPost team with my questions. Our top customer service requests are for order edits, so this immediately cut support tickets making it easy to quantify the ROI. A lot of customization features and various upsell tools are included in the app that I can implement to increase AOV as well. I highly recommend it.

As a growing brand, Clickpost just makes my life easier. Customers used to message me minutes after placing their order for changing their address or if they picked the wrong size. Now they just fix it themselves. Works perfectly with our shipping software and Klaviyo. And the support by Smit is a bonus. I wish that I installed sooner.

Great app and an exceptional support from the team. The app allows our customers to modify theirs orders without the need to contact us. This has given our support team to focus on more important tasks, and been a delight for our customers. I highly recommend this app, it will save you a lot of time and money.

Exactly what we needed. No more customer queries about 'where is my order'. Everything’s available in their account. Smooth experience!

We were looking for a way to offer basic order changes without complicating our process. This app nailed it. Clean interface, easy for customers, and fits right into our workflow

We always wanted to give customers more flexibility after placing an order. This app delivered exactly that. Very intuitive and doesn’t affect our existing workflow. On point and instant support by Smit and Mohit

This app does exactly what it promises. We've been able to reduce customer complaints by allowing easy order edits and cancellations. The setup was smooth, and their support team was quick to respond when we had questions. Definitely recommend it if you're looking to improve post-purchase experience.

ClickPost’s Order Editing & Cancel tool has been a game-changer for Sudathi. With alot of of our support tickets related to order edits, it helped our customers to self-edit addresses, variants, and even cancel orders before shipping. It drastically reduced support load, and improved customer satisfaction. A must-have tool for brands focused on delivering smooth, scalable customer experiences.