Data Export IO: Report

Either AI is getting REALLY good, or I actually chatted with a real person, Tony, in resolving a technical issue with a report out of Shopify. Issue resolved quickly and in terms that were clear. quick and top tier support

Just started the free trial and within a few hours I am thoroughly impressed! The help has been amazing, and it makes it super easy to get all the data I need pulled right from my store pages!

Customer service is excellent. Big thanks to Sree for your patience! I would appreciate more ability to customize reports without having to reach out to customer service each time.

El primer contacto con la aplicación ha sido positivo. El equipo de asistencia nos ha ayudado a generar el reporte justamente como necesitábamos. Esperemos seguir tan satisfechos como ahora con el servicio.

Always responsive to queries.

I needed a different type of export, service was great! I worked! Thanks to the team of Data Export! Best, Jesse

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting. UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

Live Chat support is really good. Intuitive and easy to use. Only improvement would be to have a direct feed to SQL

We haven't used Data Export for very long, but so far it provides reports that I couldn't get certain details on in Shopify, and the customer service is very helpful.

Their help chat personnel is very responsive and incredibly helpful for complex requests. We have had multiple niche requests and most if not all have been fulfilled. My only qualm, is that the User interface could use a bit of tweaking.

Customer service is always super fast and very helpful. The report is easy to use and also easy to customize.

I had written my own report and Data Export cloned/copied this onto my other 3 sites. Quick, simple and efficient.

Customer service has been quick to assist with building and modifying reports. So far, this app has been a good match for our store.

I used this app to help me run an inventory report based on shopify collections. Once you have a basic report set up--you can edit very easily to meet your needs. Helpful on line chat folks to help you too!

Thank you so much to Mallik for working with me to create an automated daily payment summary report. It will be so helpful to our business to capture this data without having to click through multiple filters. Communication was a little slow- though I do think that is because we may be in different countries, and I am sure they are helping lots of people at the same time.

good product and very good support so far. The interface could be a little more intuitive but very good overall

I felt the directions and user friendliness of the app itself wasn't as easy as it could be, but the customer service was superb and prompt. I appreciate the help!

I have been using this app for 3 months and the software is great! We have over 30k skus and have no problem running the report. And one more thing. The customer service/ support are friendly & supportive!

Excellent customer care and attention to needs! The data export tool is able to pull anything I've needed from Shopify and having their customer support accessible is useful in managing the data in the required format I needed. They get the job done effectively, it takes some communication but they always work to tailor the report to what is required.

I was having a hard time using the app. It was really a bit complicated. Good thing they have an excellent customer support department who patiently helped me with my issue. Thank you Vincent for helping me.

It is slightly difficult to figure out the custom formulas yourself but the support was quick and efficient in helping me create them!