Delhivery ‑ Logistics Platform
by Delhivery Pvt. Ltd. · launched
View in Shopify App Store ↗Reviews (73)
good
Developer reply ·
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
Good n best rates . And on time pick up and delivery as well .
Developer reply ·
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our services helpful.
we have been using Delhivery for a while now and it's smooth. The only tech enabeled logistics company in the country, better prices and smoother operations than everyone else
Amazing Deliveries done by the team, I am very happy with their services and will continue to work with them in future
Developer reply ·
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
Positive: - Delivery One fulfills my requirements and is easy to use. - Creating shipments takes just 30 seconds, and notifications are sent via WhatsApp and SMS to buyers. - The Android and iOS apps allow buyers to track their shipments and request support for changes in mobile numbers and addresses within the city. - Customer support is quick to address queries and provide assistance. Improvement Suggestions: - Integration of a pin code checker on Shopify product pages, along with expected delivery dates and a trust shield for sellers, would enhance transparency and trust. - Merging Delhivery One B2C and B2B accounts respectively could streamline operations and improve user experience. Negative: - Delhivery B2B support is lacking, and merchant/customer support is poor. - Lack of tracking information sent to recipients, and the cost of NDR WhatsApp notifications is higher than the market rate. - NDR verification via IVR should be stopped due to recipients flagging numbers as spam, resulting in RTO instead of successful delivery. - Delhivery High-Risk RTO buyer feature is not functioning properly. Overall, while there are areas for improvement, I am currently satisfied with Delivery One for Shopify and would recommend it.
Developer reply ·
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful. And it was an insightful discussion with you. We thankyou for taking out time to discuss the improvements and we shall definitely work on the feedback shared.
Developer reply ·
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
Developer reply ·
We really appreciate you taking the time to leave us a 5-star review. It makes us happy, that you found our application helpful.
integration was good,we process our order through unicommerce only.orders automatically sync.easy to use .bulk order processing with just single click.
There was some integration problem Initially, which was due to two account we were operating. One is for surface and the other one is for Express shipment with the same email ID login. Delhivery customer care was not able to make it out, but integration team has done commendable job. Even they have clubbed our both Id and integrated shopify also. Representative from their team Ms. Maitreyee worked for two days and completed her task late evening and sorted out all our issue. updating to 5 star for their seriousness to understand the problem and give solution to customer. God bless. Stay safe.
Developer reply ·
Dear Menthodex Team, Thank you for your kind words! We were glad to support you an wish you continued success for your growth. Regards, Team Delhivery One
Orders are not syncing initially. But after 15 min it shows the orders in panel. So there is no problem. Just have to wait some time.
