Dollarback: Loyalty & Rewards
by DOLLAR LABS · launched
View in Shopify App Store ↗Reviews (26)
I can not recommend this app enough! Chat support is near instantaneous with their replies, friendly and thoroughly helpful! Setup is easy and the cash back program is far more customizable than we found on other apps we tried. Thank you Dollarback!
This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.
Great support! They helped me set-up the app, import old loyalty app data to their app and customize the app to the look and feel of our website. First class!
Dollarback was very easy to set up, and our customers understand store credit much better than points, so we’re already seeing more repeat purchases and reviews. Even though I’m still on the free tier, Lesle always goes above and beyond whenever I need help, which really gives me confidence in using this app long term.
Really appreciate their service and helpful! First time try the cashback apps from DOLLAR LABS!
Dollarback has been a great addition to my Shopify setup—smooth installation, reliable performance, and everything works exactly as expected. What really stands out is the support: incredibly fast, helpful, and genuinely next-level. I’ve honestly never experienced support this good before. Highly recommended.
Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box. That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care. They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal. It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!
Excellent support! The team was very responsive and quickly resolved my issue. I highly recommend Dollarback. Not only for its functionality, but also for the outstanding customer service.
If I could do 10 stars, I would. We use about 15 different apps for Shopify and Shopify POS, and this one works flawlessly. When we have had a question or feature request, the tech support has been second to none. If only every app offered this level of support and bug free functionality.
We needed a solution that could handle bulk credit uploads efficiently, and this app delivered exactly what we were looking for. The support we received throughout the process was truly exceptional—far beyond our expectations. Their customer service is what truly sets them apart from other apps.
Amazing team! Their customer support is next level. I love the app, and it helps incentivize customers to make more purchases. The best part is that it blends seamlessly with our store.
Developer reply ·
Thank you Pivura team for the valuable feedback. Genuinely grateful for your early support!
Incredible. 10 stars. We came from another big popular points app and right when I saw Dollarback on the Shopify app store, I knew it was a winner for our store. It has all the features I was looking for. The creator is an awesome person really trying to help businesses. I literally compared all apps for hours and did sales calls etc... all the processes and then I saw the Dollarback app and knew immediately this is what our store needs and our customers love it and its so simple and easy. If you see this review, download it see for yourself. This app is ahead of the game.
Developer reply ·
Thank you Raghouse team for the valuable feedback. Genuinely grateful for your early support!
Using Dollarback has been great for us. We normally have a fall off of repeat order after 90 days. Now we have a way of enticing those clients back. Definately seen an increase in sales due to Dollarback. The customer service is amazing and definately better than I anticipated. Highly recommend!!
Developer reply ·
Thanks team! Love to hear that our app has a genuine impact on the repeat customer rate. Look forward to bringing more improvements to the table to help you realise more value ⚡️
Muy buena app de cashback. Funciona perfecto!!!. El equipo de soporte es excelente: siempre atentos, muy receptivos a nuestras sugerencias de mejora y con una atención rápida y cercana. Da gusto trabajar con ellos. ¡Totalmente recomendados!
Developer reply ·
Thank you so much for the incredible review! We're thrilled Dollarback is delivering value and are grateful for your support.
Dollarback is the definitive tool any store needs for happy returning customers: allowing a financially controllable amount of credit. Simple and effective implementation provide endless possibilities. Either can be done with all purchases, different cash back for different collections, products, customers… you can imagine the freedom it can provide in terms of helping liquidation and driving customers back for loyalty. Klaviyo and flow integration is a big plus. The tool is improving everyday with more options and the support is probably the best support and communication system I’ve received in Shopify. This app is 5 stars! It will sky rocket into Shopify top ranking! Undoubtedly!
Developer reply ·
Thank you so much for the incredible review! We're thrilled Dollarback is delivering value and are grateful for your support—more updates coming soon! 🚀