Roo & You
Canada
Reviews (9)
Customer service is great with Navidium, and they are always responsive and quick to offer a solution!
Evelyn was super helpful in helping us get our bundle promo live!
Developer reply ·
Thank you for sharing this! We're glad to hear that Evelyn could assist you in getting your bundle promotion up and running. We'll be sure to pass along your kind message to her - feedback like this truly motivates our team. From BOGOS team with love 💗
Super helpful in setting up a checkout rule for a custom promo on our site!
Developer reply ·
We're glad to hear Cart Lock helped you set up your custom checkout promotion smoothly. Thanks for the feedback!
We used this App to launch a promo! Customer service was super prompt to help up customize a feature and made set-up easy!
Great customer support and help while setting up a promo!
Prompt customer service and great turn-around on a custom fix for us!
Developer reply ·
Thank you for letting us know about your issues. We're glad we could provide a solution!
John B was very quick to address an issue and find the solution for one of our email flows – thanks!
Developer reply ·
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Can't recommend this app enough. It's an affordable way to acquire invaluable information, and the company is constantly working on updates, integrations, insights, and more. We utilize it religiously to see how our post-purchase survey responses change as we modify varying marketing channels.
Route is pretty mandatory for us. I read a few of the one-star reviews, and it's just people who didn't understand the fine print nor understand mistakes and issues can happen. This is by far easier than dealing with a carrier, and infinitely less work. Spare yourself the headache. It's better to deal with random, minor headaches with Route than deal with a carrier where you have to wait 40 business days or more for an insurance claim.
Developer reply ·
Hi there. Thanks for taking the time to write a review. We're happy to hear you have a great experience using Route! If you ever have any questions, don't hesitate to reach our team at: https://routeapphelp.zendesk.com/hc/en-us. We'd be happy to help! Thanks, Bianca, customer service
