Dondy: WhatsApp Marketing+Chat
by Dondy · launched
View in Shopify App Store ↗Reviews (806)
I highly recommend Dondy. Their platform has made a real difference for our WhatsApp marketing and customer communication. A special thank you to Alon. He showed exceptional patience throughout the entire process and has the precise knowledge to solve any problem quickly and clearly. His support made everything smooth and stress-free. We are very happy with both the product and the team. 5 stars without hesitation.
Very fast and useful customer service, helped me with my issue. App is working great as intended. I recommend
Absolutely amazing app and exceptional support! Dondy is honestly beyond amazing. The app has everything I need for WhatsApp marketing, and the support especially from "Alon" has been exceptional. The developer Alon took a lot of time and effort to understand and fix my issue, and genuinely went above and beyond to help. Highly recommended! 5 stars without hesitation.
El equipo es muy rápido, te atienden enseguida, y te resuelven todas las dudas. Además te contestan al momento. La app cumple las expectativas, es bastante completa sobre todo para atención al cliente y resolución de incidencias. La atención de Alon y sus compañeros un 10.
The support team is always there whenever we ran into issues. Excellent team!
Best Version Dondy has been a great solution for managing WhatsApp communication and improving our customer experience. The platform is easy to use, reliable, and has helped us streamline several important processes. A special thanks to Alon and Juan, who were incredibly helpful throughout the setup process. They took the time to understand our needs, guided us step by step, and made sure everything was properly configured. Their support during our meetings was truly exceptional. Highly recommended for businesses looking to turn WhatsApp into a more organized and effective sales and customer service channel.
La aplicación me ha funcionado a la perfección, la recomiendo totalmente, su soporte es excelente.
We’ve had a great experience using Dondy. The platform is easy to use, intuitive, and makes everything simple and straightforward. The team is always responsive, helpful, and genuinely available whenever we need support. Every time we reach out with a question, they take the time to explain things clearly and are always happy to jump on a call when needed. Their customer service is excellent, and it really feels like they care about helping their customers succeed. Highly recommended!
Simple and effective application, even in the free version. Immediate and clear support via WhatsApp. TOP
We use Dondy for our pet supplement brand and it's become a core part of our business: abandoned checkout recovery, template campaigns and the AI chatbot that talks with our customers on WhatsApp every day. But what really deserves this review is the support. I had a call with Alon and in 30 minutes he answered every single question I had, clearly and patiently, he even helped me build one of my automations on the spot. It's rare to find support that actually solves things instead of sending you documentation links. Great app, great team. Highly recommended for any Shopify merchant selling through WhatsApp.
I've had a great experience with Dundi. Their platform is excellent, easy to use, and has made managing everything much more efficient. What really stands out is their customer support it's fast, professional, and genuinely helpful. Every time I've had a question or needed assistance, the team responded quickly and resolved the issue with care. Highly recommended for anyone looking for a reliable platform backed by outstanding customer service.
אנשים מדהימים שרות לקוחות מעולה ממליץ בחום
I have not experienced yet Just Install app
Since I started using this app, my WA Business account has been repeatedly restricted for alleged automated, bulk, or spam messaging. Almost every day, my account gets blocked for 6–7 hours, during which I can't send or receive any messages. This has caused serious disruption to my business. I spoke with a friend who used Dondy, and he told me that his Fb Ads account was eventually banned after using their service. I requested a refund of the credit I had added to my balance, but they refused. This has been my personal experience. I recommend being very cautious before using this service.
Brilliant app, they thought every single detail, highly recommended
The best app for what’s app very easy to use and great customer service I highly recommend them
Great app with a helpful support team. Easy to use and highly recommended!
We had an issue with the Dondy Chat application, and the support team was outstanding. They responded very quickly, identified the problem, and successfully restored our lost automations. Their professionalism, speed, and willingness to help made the whole experience stress free. We're very satisfied with the support we received. Thank you so much!
I've been using this app for my Shopify store and it has honestly saved me a huge amount of time. Setting up WhatsApp automations was much easier than I expected and everything works smoothly. It supports all the flows I needed, including English, and the support team has been incredibly responsive whenever I had a question. Easily one of the best tools I've added to my business this year.
Una maravilla de bot, tiene de todo. Incluso cosas que me han costado la vida hacer con otros bots que he usado para Whatsapp. Tiene muchas opciones y la que más me gusta es la del chat, donde me permite chatear con mis clientes sin usar Whatsapp Web. El soporte, 10 de 10. Lo recomiendo totalmente.
We’ve just completed the setup, and the experience has been excellent so far. Alon was incredibly helpful throughout the onboarding process—always responsive, patient, and proactive in making sure everything was configured correctly. He made the setup smooth and straightforward, and we’re looking forward to using the platform. Great customer service!
One of the things I appreciate most about Dondy is their customer support. In a time when many companies rely heavily on bots and automated responses, it was refreshing to receive prompt assistance from real people who genuinely took the time to understand and address my concerns. The team was responsive, professional, and followed through until the matter was resolved. Having access to human support made the entire experience much smoother and more reassuring. Highly appreciated.
An excellent app, and most importantly, the people behind it provide customer service of the highest standard.
Great app which we use to replicate WhatsApp on our website to achieve better engagement across the customer funnel. Chat orientated e-commerce done well.
If you send bulk messages, you will get blocked. Don't use this app.
Dondy is an excellent Shopify app! It is very simple and easy to use, works perfectly, and integrates smoothly with other Shopify apps. It also offers so many great features and useful options. But honestly, the real highlight is the customer support. The team is extremely helpful, willing to jump on video calls whenever needed, and assists with every small part of the setup process. A huge thank you to the Dondy team, and especially to the amazing Or! Highly recommended app — definitely one of the best and most essential apps for Shopify in my opinion!
We struggled quite a bit having two stores with different numbers, with their inboxes actually merging into one but we found a workaround. Their support team is quite active and responds quickly and they have a good attitude. They also listen to suggestions and look into implementing them. We are yet to actually use more of the features, for now we are just replying to WhatsApps but will soon use the campaign and automation features! :) Thanks Dondy!
Dondy is a great application and its features are very interesting!
מוצר מטורף ושירות מעולה!!!! אלון הסביר לנו בדיוק איך להטמיע את הבוט בעסק בסבלנות ומקצועיות. המלצה חמה מהלב
